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Customer Relations Executive
5 days ago
You are responsible for bringing and retaining the after-sales business with dealership.
- You are responsible for establishing and maintaining a personal contact with the customer over the lifecycle of his vehicle and keep the customer loyal to the brand.
- You are responsible to remind customer about the periodic maintenance and facilitate his visit to dealership through service booking.
- You capture customers’ feedback and co-ordinate with workshop for resolution of customer complaints.
- You ensure the customer satisfaction for future retention and business.
- provide the customer with primary information and solutions on product and services to meet his needs and desires.
- Being the first point of contact for the customer, you are responsible to provide primary information about services to meet their needs.
Pay: ₹17,000.00 - ₹22,000.00 per month
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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