Customer Service Representative

3 months ago

Koramangala Bengaluru Karnataka, India YESPOHO INDIA Full time

About Us:
Join a dynamic team at Yespoho, where we're not just a tech platform; we're celebrating artistry and cultural diversity. Yespoho is more than a platform for authentic, handcrafted goods — it's a vibrant community dedicated to empowering artisans through technology. Our core product focuses on building innovative solutions that connect artisans with global customers, revolutionizing the way traditional craftsmanship is showcased and appreciated worldwide. Our work culture values collaboration, creativity, and innovation, making it an exciting place to grow your career while making a meaningful impact in the world of online fashion.

Job description:
Customer Service Representative Job description

Yespoho isn’t just another job - it’s a career or a “calling” you could say. Our fast-paced and entrepreneurial environment rewards outstanding work, develops associates careers and builds long-term relationships with our guests and associates.

A day in the life

What you’d do every day

Manage guest interactions, solve problems, go above and beyond, and NEVER SAY NO.
Provide remarkable support to our sales team.
Collaborate with internal departments to advocate for our guest.
Generate new ideas and processes that will help scale our business.
Coordinate logistics of Yespoho deliveries and returns.
Delight guests and associates with unbelievably considerate care and attention to detail.
About You

You’re deeply empathetic to the problems of others.
You are humble and enjoy working within a team.
You love helping others and creating positive experiences.
You're a great listener, and you are also highly comfortable articulating your point of view.
You make friends easily and ask for help when you need it.
You routinely plan your day and organize your life and juggle several tasks at once.
What your background may look like

1-3 years of customer service experience, call center experience is a plus.
Proficient with Microsoft Word and Excel and have intermediate technical skills.
Tech savvy with experience using Salesforce is a plus.
Experience working in a chaotic environment and working well under pressure.
Experience solving complex customer problems.
A track record of having a positive attitude with the ability to adapt quickly to change.
Other details

For consideration, you must be available nights and weekends and open to working some holidays.
We can be flexible around school and second job schedules.
For consideration please submit a cover letter telling us how you would provide world-class customer service and how you like to stand out in a crowd.

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to frequently stand; walk; use hands and fingers, reach with hands and arms.

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:
Day shift

Supplemental pay types:
Performance bonus

**Education**:
Higher Secondary(12th Pass) (preferred)

**Experience**:
Technical support: 1 year (preferred)
total work: 1 year (preferred)
Customer service: 1 year (preferred)

**Language**:
Hindi (preferred)
English (preferred)

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Customer Service Representative

    6 months ago

    Bengaluru, India Quick customer electronic service Full time

    Customer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...

  • Customer Service Representative

    6 months ago

    Koramangala, Bengaluru, Karnataka, India YESPOHO INDIA Full time

    Job description Customer Service Representative Job description Yes!poho isn’t just another job - it’s a career or a “calling” you could say. Our fast-paced and entrepreneurial environment rewards outstanding work, develops associates careers and builds long-term relationships with our guests and associates. A day in the life What you’d do every...

  • Customer Service Executive

    6 months ago

    Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full time

    Hi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...

  • Customer Service Representative

    6 months ago

    Bengaluru, Karnataka, India North Star Academy Full time

    **Company: NorthStar Academy** We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. The Customer Service Representative will be responsible for providing exceptional service to our clients, handling inquiries, resolving issues, and ensuring customer satisfaction. **About Us**: NorthStar Academy...

  • Customer Service Representative

    6 months ago

    Bengaluru, Karnataka, India D2V Software Solutions Private Limited Full time

    **Job Title/Position**: Customer Service Representative / Sr. Customer Service Representative **Roles and Responsibilities**: - Handling Inbound Calls and Resolving customer complaints by investigating problems via phone, E-mail, Online chat and Social media. - Processing Orders and Assisting with Order Management. - Handling Complaints and Escalated...

  • Customer Service Representative

    4 weeks ago

    Bengaluru, Karnataka, India TE Connectivity Full time

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...

  • Customer Service Representative

    1 week ago

    Bengaluru, Karnataka, India TE Connectivity Full time

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...

  • Customer Service Representative

    3 months ago

    Bengaluru, Karnataka, India Protyze - A brand of Alphacentric Healthcare Full time

    **Role Description** This is a full-time on-site role for a Customer Support Representative in Bengaluru. The Customer Support Representative will be responsible for providing customer support, ensuring customer satisfaction, effective communication, and troubleshooting customer issues on a day-to-day basis. **Qualifications** - Customer Support and...

  • Customer Service Representative

    6 months ago

    Koramangala, Bengaluru, Karnataka, India VictaMan Full time

    A customer service executive is a professional offering answers to the customers of an organization. They communicate the why’s and how’s of a company’s service expectations. They perform a wide range of duties like answering phones and responding to customers’ queries. They often need to offer front-facing duties that influence the customer...

  • Customer Service Manager

    4 weeks ago

    Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full time

    Job Summary:We are seeking a skilled and experienced Customer Service Manager to oversee our customer support team at Isha Consult.About the Role:The Customer Service Manager will be responsible for managing a team of representatives, overseeing the customer service process, resolving customer complaints, creating policies and procedures, planning training,...

  • Customer Service Representative

    6 months ago

    Bengaluru, Karnataka, India VictaMan Full time

    **Job Title**: Customer Care Representative **Job Overview**: As a Customer Care Representative, you will be the first point of contact for customers seeking assistance with our products or services. You will handle inquiries, troubleshoot problems, and provide information to ensure customer satisfaction. **Key Responsibilities**: - **Problem...

  • Customer Service Representative

    6 months ago

    Koramangala, Bengaluru, Karnataka, India VictaMan Services Private Limited Full time

    Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller **Job Types**: Full-time, Fresher **Salary**: ₹18,000.00 - ₹23,700.00 per month **Benefits**: - Health insurance - Provident...

  • Customer Service Representative

    6 months ago

    Bengaluru, Karnataka, India Right Track Corporate service Full time

    Great Opportunity for Customer Support Walk in Interview Executive-Inbound/Outbound Service(Voice Process) Qualification - PUC / Graduates Languages Known - Good English with Kannada Experience - Freshers/Experience Salary Offered - Freshers-18KCTC Experienced-22KCTC Nature of Work - WFO(mandatory) Shifts - day General shift Location -...

  • Customer Service Representative

    6 months ago

    Bengaluru, Karnataka, India easyhire Full time

    we need customer care representatives. **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹26,000.00 per month Schedule: - Morning shift - Rotational shift **Education**: - Higher Secondary(12th Pass) (required) **Experience**: - total work: 1 year (required) - Customer service: 1 year (required) **Language**: - English (required) - Hindi...

  • Customer Service Representative

    6 months ago

    Bengaluru, Karnataka, India Reqx Technologies Pvt. Ltd Full time

    Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving any inquiries or issues they may have. This is a great opportunity for someone who...

  • Customer Service Representative

    1 month ago

    Bengaluru, Karnataka, India Talent X International Full time

    **Job Role - **Customer Service Representative **Location - **Bangalore **Working Days - **6 Days **Skills & Experience Needed -** **- **Goodcommunication **- **Minimum 1 Year of experience in customer support or customer service **- **Proficiency in using CRM software and office tools **Responsibilities - ** - Handle inbound/outbound calls...

  • Customer Service Executive

    6 months ago

    Koramangala, Bengaluru, Karnataka, India Techminds IT Solutions Full time

    **We are looking for Customer Care Executive for our Koramangala operations.** **Key Responsibilities**: - Handle customer inquiries, complaints, and feedback promptly and efficiently. - Build rapport with customers, understanding their needs and preferences to provide personalized assistance. - Provide accurate and comprehensive information about...

  • Customer Service Representative

    6 months ago

    Bengaluru, Karnataka, India SI PLACEMENTS INTERNATIONAL Full time

    Job Title: Customer Service Representative (Night Shift)* *Location:* Bangalore (NAPs) *Salary:* ₹16,800 in hand for fresher *Shift:* Night Shift *Week Off:* Saturday & Sunday *Responsibilities:* - Provide prompt and accurate information to customers' questions and concerns - Assist customers with order placement, product inquiries, and issue...

  • Customer Service Representative/ Telecaller

    6 months ago

    Bengaluru, Karnataka, India Stalwarts Servicios Full time

    **JD OF CUSTOMER SERVICE REPRESENTATIVE/ TELE CALLER** Customer Service Representative Job Responsibilities: - Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about other products and services. -...

  • Customer Service Representative

    2 months ago

    Madiwala, Bengaluru, Karnataka, India Shopigo.Qa Full time

    Customer Service Representatives Are you a fresher looking to kickstart your career in customer service? We want you to join our team! Position: Customer Service Representative Location: Bangalore Shift: Day & Night shifts Key Responsibilities: - Assist customers with inquiries and provide solutions. - Handle customer interactions via phone or chat. -...