Customer Success

5 months ago


Bengaluru, India Champion InfoMetrics Pvt Ltd Full time

Hi,

We have an openings for Account Coordinator who need to handle International Clients providing after sale services.

Company : Champion InfoMetrics Pvt Ltd (20 Years Old)

Location : Sarjapur Decathlon

Work From Office only

**Shift : Night ( 7 PM - 4 AM)**

Number Of Days : 5

**Clients : International ( US Clients Handling)**

**Experience : 1+ Years**

**CTC : 40K Gross + Free Food + Incentive + PF + Gratuity + Insurance**

**Responsibilities**:

- Support and solve problems for clients by understanding and exceeding their expectations
- Illustrate the value of products and services to create growth opportunities; compile and analyze data to identify trends
- Participate in brainstorming, office activities, staff meetings and client meetings, researching and assisting with program development for existing clients and new prospects
- Follow up with clients regularly to ensure needs are being met and identify opportunities.
- Maintain a database of clients, prospects, partners, and vendors

**Requirements and skills**
- Ability to manage multiple international clients while doing upselling & cross selling
- Ability to understand client needs, and negotiate costs and services
- Proficiency in Microsoft Office and CRM software, with aptitude to learn systems

**Benefits**:

- Shift
- US Night Shift ( 7PM - 4 AM)
- Salary Best in Industry with Great Incentives

**Salary**: ₹500,000.00 - ₹600,000.00 per year

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Night shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)


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