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Support Coordinator

3 months ago

Kochi Kerala, India CD Business Solutions Full time

**Job Title: Support Coordinator**

**Job Overview**:
**Key Responsibilities**:

- **Executive and Administrative Support**:

- Efficiently manage executives' schedules, including appointments, meetings, and travel arrangements, prioritizing and coordinating commitments to optimize their time.
- Handle incoming communications, act as a liaison between executives and internal/external stakeholders, ensuring prompt and appropriate responses.
- Organize and schedule meetings, prepare agendas, collate materials, and coordinate logistics, including taking minutes and following up on action items.
- **Project and Team Support**:

- Assist in analyzing client requirements, planning, and allocating work to the team while ensuring project deliverables meet quality standards within budget and timelines.
- Support continuous project monitoring and updates, facilitate clear communication of client requirements to the team, and collaborate with team members to ensure successful project completion.

*
*
- **Client and Marketing Support**:

- Address client concerns, maintain relationships through regular communication, and support in client follow-ups for project closures and payments.
- Engage in marketing communications, assist in the creation of marketing content, organization of promotional events, and support sales strategies by aiding in initial meetings with clients.
- **Documentation and Resource Management**:

- Manage and organize documents, reports, and other materials, maintaining an efficient filing system for easy retrieval of information.
- Support in assigning tasks and resources based on project needs and assist in ensuring efficient use of resources to achieve project milestones.
- **Virtual Work and Communication Tools Proficiency**:

- Manage Zoom meetings and monitor remote work to ensure productivity, utilizing office software and communication tools proficiently.
- **Confidentiality and Relationship Building**:

- Handle sensitive information with discretion, maintaining confidentiality, and cultivate positive relationships with key stakeholders.

**Qualifications and Skills**:

- Bachelor's degree or a related field.
- Proven experience as an executive or administrative assistant, with strong organizational and time-management skills.
- Excellent written and verbal communication skills, proficient in Ms office.
- Ability to handle multiple tasks simultaneously, with excellent problem-solving skills and attention to detail.
- Flexibility and adaptability to changing priorities, with the ability to work collaboratively in a team environment.
- Discretion and trustworthiness in dealing with confidential information, and a commitment to building and maintaining positive relationships.
- Salary range: 12-17k.

Additional Requirements:

- Strong administrative and coordination skills to support critical functions across business analyst, project management, and marketing disciplines.
- Ability to work efficiently under pressure, with a flexible approach to adapt to changing priorities and manage multiple tasks simultaneously.

This role is designed for a dynamic individual who can seamlessly integrate into multiple aspects of the business process, providing critical support to ensure the effective operation and growth of the organization.

**Job Types**: Full-time, Permanent

**Salary**: ₹12,000.00 - ₹17,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment
- Paid sick time

Shift:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 10/04/2024