Support Ii
4 months ago
**You Lead the Way. We’ve Got Your Back.**
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
**Join Team Amex and let's lead the way together.**
- Responsible for Corporate Client Contractual Payments for US Global clients which have high complexities and multiple divisions with unique financial terms and high severity clients.
- The position will also be responsible to work closely with GCP business and LFO group to ensure the alignment on the financial terms to profile the contract. The role will be expected to ensure accomplishment and sustenance of various measures, metrics and initiatives pertaining to Client Incentive Process.
**Key responsibilities**:
- Accurate interpretation the financial terms for GCG Contracts between Amex and Corporate Clients.
Preparing most complex GCG incentive calculations and taking relevant approvals for timely processing of payments within the contractual deadline.
- Performing Secondary review of client incentive payment performed by other peer based on their financial terms in the agreement
Interact with various work groups, viz. Pricing, Account Managers, Finance and Technology to identify specific areas of focus and issues requiring leadership attention, flag any pressure points, and resolve time sensitive issues.
- Support the design and execution of a robust and sustainable model for monitoring and reporting of key measures of success for client incentives payments.
- Support the design and delivery of leadership and customer updates on ongoing Governance calls.
- Maintenance of trackers such as on-hold, Ageing, SOFR and payments related trackers and consolidate them for CI payments.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
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