Support Ii

5 months ago

Gurugram Haryana, India Amex Full time

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join #TeamAmex and let's lead the way together.

**Responsibilities**:

- Proactively follow-up with colleagues where claims are in ageing & ensure that all payments would be made on time without any penalty fees.
- Should be aware of all T&E Policies (CEG policies, addendum & AEMP26)
- Ensure compliance with SLA and other internal guidelines of policies relating to the business area, he/she is going to handle and must be controls & quality conscious.
- Required to participate in standardization and continuous improvement initiatives as well as other business partner initiatives.
- Interact with various work groups, viz. Compliance, Controllership, Taxation & Accounting and collaborate with them to identify specific areas of focus and highlight any issues requiring leadership attention, flag any pressure points, and works towards resolving them.
- Ensure active participation in Controllership calls and other ad-hoc data requests
- Should maintain high accuracy, productivity standards and should have high willingness to learn.
- Maintain high accuracy & productivity standards

**Minimum Qualifications**:

- Eye for detail & proactive follow up
- Knowledge and hands on experience of Microsoft Excel & PPT is must.
- Strong communication, collaboration, and good interpersonal skills
- Ability to prioritize and manage multiple tasks/activities
- Ability to develop innovative solutions and provide valuable insights
- Must have a basic understanding of “Corporate Card Life Cycle Management”.
- Basic knowledge and experience of “Tableau Dashboard” & “Data Work Analysis” is a plus.
- Should have experience on working on reports and large data sets

**Functional Skills/Capabilities**:

- Must have strong analytical skills, maturity, good judgment, positive/independent/ structured approach
- Should be able to operate in a Global environment
- Basic Understanding of the “Expense Reimbursement Policy”

**Technical Skills/Capabilities**:
**Knowledge of Platforms**:

- Concur & Oracle - Basic Understanding

**Education & Qualification**
- Graduate with minimum 4 years of overall experience
- Minimum 18 months in the current role

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

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