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Support Ii

4 weeks ago

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**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

This is a Band 28 Senior Analyst position:
**Roles and Responsibilities**:

- The incumbent will be part of Global Supply Management and perform Secondary review of payments from Compliance perspective for Global Payments & other control activities.
- The incumbent must have a good understanding of account payable process to ensure the high quality.\
- The incumbent should lead monitoring of control, compliance & SLA’s to ensure flawless operational execution of payments. Ensure policy & regulatory compliances on all the third-party payments.
- Understand drivers of Customer experience and collaborate with other teams to develop and execute action plans to improve customer experience
- The incumbent should be able to maintain high accuracy, productivity standards & should have high willingness to learn.
- The incumbent should have an eye for details with high focus on control & compliance.
- Should have knowledge of India Tax (GST & TDS)
- Being able to deal with an environment of continuous change, with the need to absorb information quickly, think laterally and work independently.
- Need to build business relationships and to collaborate with business partners.
- Ability to prioritize and to multi-task in a fast-paced environment.
- Able to meet deadlines, Eye for detail, excellent organizational and analytical skills.
- Customer interface with experience and ability to proactively anticipate customer needs and identify their specific requirements.

**Qualifications**:

- Excellent communication & analytical skills and should be able to manage queries independently.
- Result focus & self-driven & high on flexibility.
- Good on multitasking & time management
- Knowledge of Amex system Global payment system will be preferred
- Commerce Graduate with 2 years of experience
- Basic Accounting Knowledge
- Knowledge of TDS & GST will be preferred
- Good communication skills
- Excellent analytical skills
- High on flexibility
- Knowledge of MS-Excel

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.