Customer Support

2 weeks ago


Kochi Kerala, India Advenxa Pvt.Ltd Full time

**Customer Support - Seller Partner**
Location**:* **Kochi, Infopark*
Working Days**:* **5 Days( Rotational week off)*
Salary**:* **₹18,000 - ₹24,000* per month
Qualification **:Higher Secondary Pass**
Requirement**:* **Strong verbal and written English communication skills*

Joining Date**:* Immediate openings for **December 16th* or **January 3rd**

**Role Overview**:
We are looking for enthusiastic **Customer Support - Seller Partners** to assist online product sellers in resolving their queries and ensuring seamless operations. This role involves a blended process, with **80% voice** and **20% non-voice** responsibilities, focusing on providing exceptional support to seller partners.

**Responsibilities**:

- Address seller inquiries via inbound and outbound calls, providing timely and effective resolutions.
- Maintain a professional and customer-focused approach while resolving issues.
- Accurately log all interactions, solutions, and updates in the internal systems.
- Collaborate with internal teams to escalate and resolve complex concerns.
- Follow established processes and guidelines to uphold seller satisfaction.

**Requirements**:

- Basic computer proficiency, including typing and familiarity with CRM or similar tools.
- Problem-solving abilities and a proactive approach to challenges.
- Customer-focused mindset with attention to detail.
- Immediate availability to join on the specified dates.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹24,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- Rotational shift
- US shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: In person

**Speak with the employer**
+91 9074827362



  • Kochi, Kerala, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...


  • Kochi, Kerala, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...


  • Kochi, Kerala, India thoughtminds Full time

    Thought Minds - is a global leader in providing solutions on LLM and generative AI solutions. We are seeking a **Customer Support Associate** with 2+ years of experience to join our team. Location : Kochi /remote **Job Functions** - Provide accurate, valid, and complete information to customers by following communication guidelines and processes. -...


  • Kochi, Kerala, India Affable Management Services Full time

    Position: Customer Support Executive Location: Maradu, Kochi Experience: 3 years of experience **Salary**: 18k Pay: ₹15,000.00 - ₹18,000.00 per month **Education**: - Bachelor's (preferred) **Experience**: - Customer support: 3 years (preferred) **Language**: - Hindi (preferred) - English (preferred) Work Location: In person


  • Kochi, Kerala, India Botree Software International Pvt Ltd Full time

    **Role & responsibilitie** - Good experience in Application support/ technical support - Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs - Manage customer expectations of response time, issue resolution and quality support - Generate report on need...

  • Customer Chat Support

    6 months ago


    Kochi, Kerala, India RedTeam Hacker Academy Full time

    Providing information about products and services, resolving customer complaints, and addressing customer issues. - Maintaining excellent levels of Quality, quantity and Customer satisfaction scores - Meet Productivity, Quality and sales targets consistently - Collaborating with other departments to address and resolve customer issues, such as sales,...


  • Kochi, Kerala, India NEO GUIDE Full time

    * Support customers on there vehicle queries - Inform the customers periodic services - Feedback of services - Minimum 12th pass - Morning shift **Job Types**: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift **Education**: - Higher...


  • Kochi, Kerala, India Glory Power Solutions Pvt Ltd Full time

    Designation : Customer Support Associate Location : Cochin, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 25K Basic technical skills will be an...


  • Kochi, Kerala, India Glory Power Solutions Pvt Ltd Full time

    Designation : Customer Support Associate Location : Kochi, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 23K Basic technical skills will be an...


  • Kochi, Kerala, India Glory Power Solutions Pvt Ltd Full time

    Designation : Customer Support Executive Location : Cochin, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 25K Basic technical skills will be an...


  • Kochi, Kerala, India Milestone Career Planner Full time

    **Job Title**: Customer Support Executive (Fresher) **Location**: [Vyttila] **Department**: Customer Support / Client Services **Experience**: Fresher **Reports To**: Customer Support Manager **Job Summary**: Key Responsibilities - Handle incoming and outgoing customer calls professionally, addressing questions about online share trading, mutual funds, and...


  • Kochi, Kerala, India 33 Holdings Global Full time

    Promptly respond to incoming calls and resolve customer queries as per established procedures. - Develop daily objectives for the call center operations to meet service level agreements. - Maintain call logs, record responses, monitor abandoned calls, and track agent performance metrics. - Provide accurate information on products, services, procedures, and...


  • Kochi, Kerala, India Avalanche High-Tech Enterprises Full time

    We are looking for enthusiastic **Customer Support Executives** to join our team. This entry-level role is ideal for **freshers** who are passionate about helping customers and providing excellent service. If you are a good communicator with a problem-solving mindset, this is the perfect opportunity to start your career in customer...


  • Kochi, Kerala, India NEO GUIDE Full time

    Roles and Responsibilities: - giving prompt answers to customer questions. - Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries. - Persuasive Speaking Skills. - Ability to Use Positive Language.... - Excellent Communication Skills(written & verbal in English ).... - HINDI/ TAMIL verbal...


  • Kochi, Kerala, India Aceware FintechServices Pvt Ltd infopark TBC Full time

    Job description Job Title: Customer and Onboarding Support Experience Level: 0-2 years. Education: Any Graduation **Job Description**: We are seeking a motivated and customer-centric individual to join our team as a Customer and Onboarding Support representative. As a part of our fintech company, you will play a crucial role in assisting customers with...


  • Kochi, Kerala, India IntrCity by RailYatri Full time

    **Desired Experience & Skills: - ** - Identify customer concerns and provide timely support for their queries. - Be proficient in our products and services and communicate effectively to the customer. - Responding to queries from customers and giving timely support when requested. - Coordinating with multiple teams to ensure the timely response to...


  • Kochi, Kerala, India Dieutek Developments Full time

    Additionally, you’ll be responsible for managing backend operations related to our ecommerce platforms, including order processing, inventory management, and fulfillment. We’re looking for someone who possesses excellent organizational skills, impeccable communication abilities, and a passion for delivering exceptional customer experiences. Position:...


  • Kochi, Kerala, India 33 Holdings Global Full time

    **Arabic Customer Support Representative** - Providing timely and accurate assistance to Arabic-speaking customers via Call - Understanding customer inquiries and concerns, and providing appropriate solutions or guidance. - Handling customer complaints and escalations with professionalism and empathy. - Collaborating with other teams to resolve complex...


  • Kochi, Kerala, India 33 Holdings Global Full time

    **Arabic Customer Support Representative** - Providing timely and accurate assistance to English and Arabic-speaking customers via Call - Understanding customer inquiries and concerns, and providing appropriate solutions or guidance. - Handling customer complaints and escalations with professionalism and empathy. - Collaborating with other teams to resolve...


  • Kalamassery, Kochi, Kerala, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...