Customer Support Executive
6 days ago
We are looking for enthusiastic **Customer Support Executives** to join our team. This entry-level role is ideal for **freshers** who are passionate about helping customers and providing excellent service. If you are a good communicator with a problem-solving mindset, this is the perfect opportunity to start your career in customer support.
**Responsibilities**:
- Resolve customer complaints by identifying the issue and providing appropriate solutions.
- Maintain detailed records of customer interactions in the company database.
- Provide accurate and complete information about products and services.
- Collaborate with other departments to address customer concerns effectively.
- Strive to meet and exceed customer satisfaction and quality standards.
- **Education**: 12th Pass or Any Degree (Freshers are welcome to apply).
- **Skills**: Excellent verbal and written communication skills in English (additional regional languages are a plus).
- Strong interpersonal and problem-solving skills.
- Ability to handle customer inquiries professionally and patiently.
- Proficient in basic computer operations and typing.
**Perks and Benefits**:
- Competitive starting salary.
- Comprehensive training program for freshers.
- Opportunities for growth within the company.
- A supportive and inclusive work environment.
**Job Types**: Full-time, Permanent
Pay: ₹19,082.69 - ₹19,914.54 per month
**Benefits**:
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Work Location: In person
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