Customer Care Executive

3 weeks ago


Kochi Kerala, India QuickPlace Full time

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

Qualification : Any Degree

Experience : 1 year

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

contact us

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹22,406.51 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8891505469



  • Kochi, Kerala, India MUSAFIR.COM Full time

    We are looking for a driven Customer Care executive to join our growing team. This is a great opportunity for an enthusiastic and energetic person who has excellent organizational skills and a keen eye for detail. As Customer Care Executive, you will be responsible for managing a range of activities within our operations department. This role requires...


  • Kochi, Kerala, India ZEAK US Full time

    **Job Title**: Customer Care Executive **Location**: Kochi Branch **Job Requirements**: - **Skills**: - Strong communication and interpersonal skills. - Ability to handle customer inquiries, complaints, and feedback professionally. - Excellent problem-solving skills with a customer-first approach. - Proficient in using computers and customer service...


  • Kochi, Kerala, India Kerala Business Group Full time

    **CUSTOMER CARE EXECUTIVE (MALE)** Qualification: +2 Location: Across Kerala Experience: Nil Pay: ₹35,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the employer** +91 7025927285


  • Kochi, Kerala, India BK SQUARE INTERNATIONAL CONSULTANT Full time

    **handling customer concerns and complaints in a timely manner**: - **informing customers of upcoming promotions or deals. establishing a positive rapport with all clients and customers in person or via phone. forming reports based on customer satisfaction statistics and helping their team to develop new skills.** Pay: ₹18,000.00 - ₹20,000.00 per...


  • Kochi, Kerala, India Zeak us solution Full time

    We are looking for enthusiastic and customer-oriented **Customer Care Executives** to join our BPO team in Palarivattom, Kochi. As a Customer Care Executive, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service. This is a great opportunity for freshers looking to start their career in the BPO industry...


  • Kochi, Kerala, India BeeOne Innovations Full time

    We Are Hiring !! position : Customer Care Executive Company : Bee International Immigration Consultancy Location : Kochi Experience :6 months + Pay: ₹12,554.66 - ₹22,249.92 per month **Benefits**: - Health insurance Schedule: - Day shift Work Location: In person **Speak with the employer** +91 9567027533


  • Kochi, Kerala, India Affable Management Services Full time

    **Designation: Customer Care Executive** **Location: Kochi** **Job role**: - Understanding of the SIP, Insurance, Mutual Funds etc - Interact with customers and assist them with financial services **Qualification**: - Any Graduates with sound communication skills in Hindi, Malayalam and English. - Should be confident, Smart and a Person with a highly...


  • Kochi, Kerala, India Abj Associates Full time

    A customer care executive's job description includes: - **Customer support**: Being the first point of contact for customers with questions, issues, or complaints - **Problem-solving**: Using their expertise to address customer issues and provide solutions - **Customer satisfaction**: Ensuring customers are satisfied and have a positive experience -...


  • Kochi, Kerala, India HSJB Business Solutions LLP Full time

    Urgent Hiring!!! CUSTOMER CARE EXECUTIVE Location: Kochi Experience: Min 3+ Years of Relevant Experience in ECommerce Business Salary : 20K - 26K Qualification: Any Graduate Job Role: - Experience in E Commerce Business **Proficiency in Google sheets and Excel** **Maintain strong relationships with clients.** **Must know multiple languages for...


  • Kochi, Kerala, India IRAVATA TECHNOLOGIES PVT. LTD Full time

    We are looking for a dynamic and result-oriented customer care executive who can handle sales to join our team. **Responsibilities**: - Handle customer inquiries, and ensure a positive customer experience. - Able to handle calls in English, Hindi and Malayalam. - Accurately input customer information and interactions into the database. - Collaborate with...


  • Vyttila, Kochi, Kerala, India AXYZ Ventures Pvt Ltd Full time

    **Job Description: Customer Care Executive** **Position**: Customer Care Executive **Experience**: 2 to 3 years **Location**: Kochi **Languages Required**: Malayalam, Hindi, Tamil, and English **Job Summary**: **Key Responsibilities**: - Provide accurate information about products, services, and policies to customers. - Resolve customer complaints and...


  • Kochi, India Blucpz Full time

    The Customer Care Executive is responsible for the overall satisfaction of customers. Plans and directs all aspects of an organization’s customer service policies, objectives, and initiatives. Being a Customer Care Executive typically reports to top management. The Customer Care Executive manages a departmental function within a broader corporate function....


  • Kochi, Kerala, India Everon HR Solutions Full time

    We are hiring Costomer Care Executive for Kochi Experience - 1 - 3 Years Qualification - Ang degree Experience in customer handling Excellent communication skills required Pay: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Work Location: Remote


  • Kochi, Kerala, India Reliant Credits India Ltd Full time

    As a Customer Care Executive, you will be responsible for providing excellent customer service to our Gold Loan customers. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental Pay: - Performance bonus - Yearly bonus **Education**: - Higher Secondary(12th...


  • Kochi, Kerala, India Affable Management Services Full time

    Position: Customer Care Executive Location : Palarivattom, Kochi Experience : 1- 3Years in Customer Services Educational Qualification: Bachelor's degree in B com or a related field Roles & Responsibilities: - Manage incoming phone calls - Identify and assess customers' needs to achieve satisfaction - Build sustainable relationships and trust with...


  • Kochi, Kerala, India HSJB Business Solutions LLP Full time

    Urgent Opening in ISP Industry!!!! Customer Care Executive -Male Location: Cochin Qualification: Any Graduate Experience: Minimum of 2+ Years of Relevant Experience in Telecom, ISP, Industry Must Have Good Communication in English Salary : Upto 45 K Pay: Up to ₹45,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th...

  • Home Care Assistant

    3 weeks ago


    Kochi, Kerala, India Care Bridge Home Full time

    **HOME CARE ASSISTANT/CARE GIVER** We are currently looking to recruit Experienced Home Care Assistance who are self-driven and experienced to join our team. **Home Care Assistant - Job Responsibilities** - Providing support and assistance to elders to enhance independent living. - Assisting clients with tasks such as cleaning and laundry. - Assistance...


  • Kochi, India Aged Care Institution Full time

    Wanted Customer care co -ordinator for an aged care institution at kochi , working area Cochin ernakulam and nearby areas only **Salary**: ₹15,000.00 - ₹22,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) Ability to Commute: -...


  • Kochi, Kerala, India IVBM(OPC) Pvt. Ltd. Full time

    **Job Position: Customer Care** **Responsibilities**: - Providing detailed information to customers. - Collecting and analyzing customer feedback. - Ensure customer satisfaction. - Answering inquiries. - Communication. - Handling customer complaints. **Qualification & Skills** - Strong listening, communicating, and customer service skills - Ability to...


  • Kochi, Kerala, India Affable Management Services Full time

    Position : Customer Care Executive Location : Kochi, Kerala Educational Qualification : Graduate Experience: - **0 -1 Year of experience,**: - Hindi Language is Mandatory Salary : 20 - 25k - Saturday & Sunday is off & other calendar holidays Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift **Education**: - Bachelor's...