Sales Coordinator

5 months ago


Mangalore, India Iris Group Full time

Ensuring high levels of customer satisfaction through excellent sales service.
- Maintaining outstanding store condition and visual merchandising standards.
- Greet customers and make them feel welcome
- Assist with the sales process by maintaining a fully stocked store.
- Answering the phone call queries regarding the order.
- Customer relationship and service skills.
- Patience and the ability to remain calm in stressful situations.
- Sensitivity and understanding.
- The ability to use your initiative.
- Excellent verbal communication skills in English, Kannada,Hindi & Tulu and other local languages.
- Update customer records in the company database as required
- Giving advice and guidance on product selection to customers
- Responsible for dealing with customer complaints.
- Having a friendly and engaging personality.
- Comfortable working with members of the public.
- Assisting on the delivery of products to delivery service agents
- Should have a confident manner.

Must be helpful and polite.
- Assistants should be physically fit as they will be on their feet for most of the day
- Should alert the stock team regarding stocks
- Maintain a clean, organized, and comfortable environment
- Be attentive to customers, providing answers to any questions
- Make recommendations
- Ensure a good selection for the customer and the product
- Should be of a smart appearance and articulate.

**Benefits**:

- Paid sick time
- Provident Fund

Shift:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

Work Location: In person


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