Customer Support

2 months ago


Ernakulam, India Loomian Enterprises Private Limited(AGUA INDIA) Full time

**ONLY WALK-IN INTERVIEWS ARE ALLOWED : PLS CONTACT 7274006006(WHATSAPP) TO BOOK APPOINTMENTS**

**Company description**

Agua India is one of the leading distributors of premium quality Branded 20-litre drinking water jars pan India. With our experience and commitment to quality and excellent service, we have around 4,000+ loyal customers across Kochi alone.

We, at Agua India maintain high-quality international standards in the end-to-end processing of the Packed Branded 20 Liter Water Jar’s distribution. We assure fast and on-time delivery leveraging our fleet of delivery assistants who can be tracked promptly through an app-based ecosystem. Moreover, we have efficient service teams at our headquarters to monitor logistics and a dedicated Customer service team for support and assistance.

We are a Kerala Startup mission and Startup India recognized firm that has its office in the Kerala Technology Innovation Zone, Kinfra Hi-Tech Park, Kalamassery, Cochin.

**As a Customer Service Support official of Agua India, you are entitled to the following duties**:

- Attend Inbound calls.
- Make Outbound calls when necessary.
- Follow up on social media leads provided by the Marketing Team.
- Monitor orders, Report and rectify complaints of customers(if any).
- Follow up with suppliers in case of any order issues(delays, location issue etc.).
- Close deals with vendors and clients(in the cities assigned to you) to expand our network.
- A team player with leadership qualities
- Average or above sales/marketing capabilities.
- Good Communication skills.

**Work Experience**:
**Education**:

- 10th/12th/Any Graduates(Diploma/Degree/ITI)
- Please note that as long as you can work as per the job requirements and have the right skills, education is no barrier.

**Age Requirement: Below 28 years**

**Contract length**:6 months**

**ONLY WALK-IN INTERVIEWS ARE ALLOWED : PLS CONTACT 7274006006(WHATSAPP) TO BOOK APPOINTMENTS**

**Job Types**: Full-time, Fresher, Contractual / Temporary
Contract length: 6 months

**Salary**: From ₹10,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

COVID-19 considerations:
ALL COVID 19 PROTOCOLS SHOULD BE FOLLOWED AT ALL TIMES

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

Expected Start Date: 01/03/2023



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