Client Servicing
2 weeks ago
As a Senior Executive in Client Servicing, you will be the bridge between our clients and our internal teams, ensuring seamless communication, understanding client needs, and delivering exceptional service. This role requires a dynamic professional with a proven track record in client relationship management, strategic thinking, and the ability to drive successful advertising campaigns.
Key Responsibilities:
- Collaborate with cross-functional teams (creative, production, media) to ensure timely execution of day to day assigned and ensure deliverables are met on time.
- Manage campaign timelines, budgets, and deliverables to meet or exceed client expectations.
- Prepare and deliver regular reports to clients, summarizing campaign performance, insights, and recommendations for improvement.
- Proactively address and resolve issues, conflicts, or challenges that may arise during the course of a project.
- Ensure a high level of client retention through exceptional service and problem-solving.
- Develop and maintain strong, positive relationships with clients, understanding their business objectives and providing strategic guidance.
- Act as the main point of contact for clients, addressing inquiries, concerns, and ensuring overall client satisfaction.
Qualifications and Skills:
- Bachelor’s degree in Marketing, Advertising, Business, or a related field.
- 2+ years of experience in client servicing within an advertising agency.
- Strong understanding of advertising strategies, market trends, and client needs.
- Excellent communication, negotiation, and presentation skills.
- Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.
- Proven ability to collaborate with cross-functional teams and foster a positive team dynamic.
**Salary**: ₹40,000.00 - ₹50,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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