Client Service Executive

2 weeks ago


Chennai Tamil Nadu, India Digispoc Technology Pvt. Ltd. Full time

**Company Description**

Digispoc Technology Private Limited is an IT services and products provider operating in the Healthcare, FinTech, and Edu-Tech Services sectors. Our solutions are tailored to our clients' specific needs, helping them establish strong footing in the ever-changing global economy. Our experts have years of industry experience, allowing us to stay informed and adaptable to change. Our offerings are designed for an expanding workspace and aim to improve operational efficiency by managing by exception.

**Role Description**

This is a full-time on-site role for a Client Services Executive located in Chennai. The Client Services Executive will be responsible for managing business relationships with clients, ensuring customer satisfaction, and maintaining positive client relations. The Client Services Executive will also be tasked with utilizing analytical skills to improve client services and engagement.

**Responsibilities**
- Regularly meet with clients to present strategies, project deliverables, reports, and future plans.
- Proficiently understand client requirements and effectively relay them to the content, design, and development teams.
- Ensure the delivery of high-quality results in line with client expectations.
- Act as the primary point of contact for a select group of clients, managing all client communications.
- Take full ownership of end-to-end delivery for your designated client accounts.
- Generate weekly and monthly reports for each client account.
- Cultivate strong relationships with clients, industry peers, and internal stakeholders.
- Contribute to account development and client retention efforts.

**Requirements**:

- Exceptional communication skills, both written and verbal.
- A keen eye for design and the ability to provide guidance and feedback to designers.
- Excellent analytical skills.
- Prior experience in an agency setting is preferred.
- A minimum of 3 years of experience, preferably in the digital marketing or creative industries.
- The ability to collaborate effectively across all organizational levels and functions.
- A strong focus on client service.

**Qualifications**
- Experience in client services, business relationship management, and client relations
- Ability to analyze and solve problems related to client engagement and satisfaction
- Strong analytical skills to help maintain and improve client services and relationships
- Strong communication skills to help establish effective client collaborations
- Experience in managing client accounts and working with cross-functional teams to ensure customer satisfaction
- Ability to multitask and prioritize important deadlines and tasks
- Experience in the Digital Marketing industry is a plus
- Bachelor's degree in Business, Management, or related field

**Salary**: ₹15,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 2 years (preferred)

Ability to Commute:

- Chennai, Tamil Nadu (required)

Ability to Relocate:

- Chennai, Tamil Nadu: Relocate before starting work (required)

**Speak with the employer**
+91 9363489467



  • Coimbatore, Tamil Nadu, India Rush Republic Full time

    **Client Service Executive** **Responsibilities**: - Build relationships with key employees among customers - Create plans to address client’s business needs - Advise clients on creating profitable processes - Schedule regular meetings with customers to ensure they are satisfied - Act as point of contact for complaints and escalate issues as...

  • Client Servicing

    4 weeks ago


    Nungambakkam, Chennai, Tamil Nadu, India DV HR India Full time

    As a Senior Executive in Client Servicing, you will be the bridge between our clients and our internal teams, ensuring seamless communication, understanding client needs, and delivering exceptional service. This role requires a dynamic professional with a proven track record in client relationship management, strategic thinking, and the ability to drive...


  • Chennai, India Birth Marque Full time

    **Job description** We are looking for a dedicated and motivated Client Servicing Executive to join our Customer Service department. You should be able to identify and resolve client queries and complaints in a professional and timely manner. Besides, you should be able to maintain a record of your interactions with clients. As a Client Servicing Executive,...


  • Chennai, India Virtue Space Full time

    **Client Servicing Executive Responsibilities**: - Cultivating solid relationships with clients through the provision of exceptional after-sales service. - Creating a positive onboarding experience for new clients. - Identifying ways to overcome clients' initial dislike of company products. - Maintaining an accurate record of all existing and potential...


  • Chennai, India Rage Communications P Ltd Full time

    Objective: A Client Servicing Executive manages a client’s digital strategy to improve their digital presence and to achieve their digital marketing goals. Ensuring a strong relationship with existing and potential clients. As Client Servicing Executive at Rage, you’ll get to: Provide hands on support with delivery of digital campaigns. Build...


  • chennai, India Rage Communications P Ltd Full time

    Objective: A Client Servicing Executive manages a client’s digital strategy to improve their digital presence and to achieve their digital marketing goals. Ensuring a strong relationship with existing and potential clients. As Client Servicing Executive at Rage, you’ll get to: Provide hands on support with delivery of digital campaigns. ...


  • Chennai, Tamil Nadu, India JST GROW DIGITAL Full time

    As a Client Serving Executive in our company, you will play a pivotal role in maintaining and enhancing client relationships. Your primary responsibility will be to understand the needs of our clients, ensuring their satisfaction, and driving business growth through achieving set targets. You will be expected to effectively communicate with clients,...


  • Vilankurichi, Coimbatore, Tamil Nadu, India Sai Techno Solutions Full time

    **Responsibilities**: - Cultivating solid relationships with clients through the provision of exceptional after-sales service. - Creating a positive onboarding experience for new clients. - Identifying ways to overcome clients' initial dislike of company products. - Maintaining an accurate record of all existing and potential clients. - Responding to client...

  • Service Advisor

    6 days ago


    Pallikaranai, Chennai, Tamil Nadu, India veega service Full time

    We are hiring Service Advisor Education Qualification - Diploma or Basic degree in Mechanical, Automobile Engineering. Years of Experience - min 2 years. Salary - 15,000/- per month + incentives Roles & Responsibilities: - 1. Service Job card preparation. 2. Update work in progress status of the service vehicle to customers on a regular basis. 3. Act...


  • Chennai, India Rage Communications P Ltd Full time

    Objective: A Senior Client Servicing Executive manages a client’s digital strategy to improve their digital presence and to achieve their digital marketing goals. Ensures a strong relationship with existing and potential clients. As a Senior Client Servicing Executive at Rage, you’ll get to: Provides cutting edge digital marketing solutions and...


  • Chennai, India Birth Marque | Branding Company Full time

    Building positive and productive relationships with clients - Analyzing and resolving service issues promptly - Directing client complaints or complex queries to relevant departments in a timely manner - Providing clients with technical assistance on products and services - Developing effective communication platforms for clients and staff - Inspiring repeat...


  • Ayappakkam, Chennai, Tamil Nadu, India VKS Enterprises Full time

    **Job Title**:Client Relations Executive **Overview**: **Responsibilities**: **Client Communication**: - Ensure prompt responses to client inquiries and requests. - Maintain a professional and courteous tone in all client interactions. **Appointment Scheduling**: - Coordinate with clients to schedule appointments efficiently. - Manage calendars...


  • Chennai, India Evoke Media Full time

    6 yrs. of Overall experience and 2 yrs. of experience in Outdoor/Media/ Entertainment - Effective Communication Skills (Tamil, English & Hindi) - Should have good Presentation skills and strong knowledge in PPT - Understanding the client's requirement accurately. - Ensuring client satisfaction. - Creating a Positive onboarding experience for new clients -...


  • Chennai, India Idea House Entertainment Full time

    Idea House Entertainment - Chennai, are looking out for a super talented and enthusiastic folks for the creative junk of our events. We are an event management company based out of Chennai, who do end-to-end organization of corporate events and shows. **Responsibilities**: - seek for new clients - manage and establish business vendors - Assist and execute...


  • Chennai, India Markult Full time

    **About MARKULT** We are a marketing and creative design firm with a keen passion for helping brands tell their stories - in creative, exciting and innovative ways. We specialize in crafting stories and bringing them to life, with the goal of improving the visibility, awareness and overall understanding of our clients’ brands and what they stand...


  • Chennai, India Garage Brains Full time

    **Provide outstanding customer service to clients.** **S**hould have excellent communication skills and have strong listening skills. Providing clients with relevant information on the products and services offered by the company. Performing on-site sales visits. Ability to maintain a calm composure in stressful situations. Ability to work independently...


  • Chennai, India McCann World Group Full time

    **Vacancies: 2** **Location: Guwahati and Chennai (1 Each) | At client’s site** **Client: Govt Client. - Ministry of Tourism (MOT)** **Urgency of Position - Immediate to 15 Days** **Domain: Digital Marketing** - Maintaining a smooth and seamless communication with allotted company client. - Represent McCann World Group and Team at the client’s...


  • Chennai, India Talent Corner HR Services Pvt Ltd Full time

    The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills. Business Development Executive/ Manager should be an active listener, have a compelling sales personality, and...


  • Coimbatore, Tamil Nadu, India Reqroots Full time

    Position: Client Relationship Executive Location: Coimbatore Female Preferred Job description: - Implement processes for consistent team handling of customer complaints - Analyzes and reports performance data on customer escalation trends and business improvement plans - Proactively identifies issues and implements plans to resolve them - Partners with...


  • Gandhipuram, Coimbatore, Tamil Nadu, India PARESHA HR SERVICES PVT LTD Full time

    To handle sales of existing clients - To qualify leads into sales opportunities - To seek new business opportunities in existing and new markets - To identify customer’s need and match our company products and services - To procure and execute the orders as per customer requirements in discussion with TL & MD - Build long-term trusting relationships with...