Client Services Associate
2 months ago
**Responsibilities**:
- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Creating a positive onboarding experience for new clients.
- Identifying ways to overcome clients' initial dislike of company products.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and benefits.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
**Requirements**:
- Bachelor's degree in business administration or an industry-related field.
- Proven experience working as a client servicing executive.
- Proficiency in Microsoft Excel.
- Working knowledge of Customer Relationship Management (CRM) software.
- The ability to work efficiently under pressure.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.
**Experience: 1 Year in IT Sales (preferable) / any sales**
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Ability to commute/relocate:
- Vilankurichi Road, Coimbatore - 641004, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Do you have a laptop?
- What's your salary expectation?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Sales: 1 year (preferred)
-
Associate, Client Service Ii
7 days ago
Chennai, Tamil Nadu, India BNY Mellon Full timeOverview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s...
-
Associate, Client Service Ii
2 days ago
Chennai, Tamil Nadu, India BNY Mellon Full timeOverview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s...
-
Helpdesk Associate
2 months ago
Coimbatore, Tamil Nadu, India NTT Data Services Full timeTypically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Basic Qualifications: Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension &...
-
Associate, Client Service Representative I
2 days ago
Chennai, Tamil Nadu, India BNY Mellon Full timeOverview Associate, Client Service Representative I Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the...
-
Client Servicing Executive
4 days ago
Coimbatore, Tamil Nadu, India Rush Republic Full time**Client Service Executive** **Responsibilities**: - Build relationships with key employees among customers - Create plans to address client’s business needs - Advise clients on creating profitable processes - Schedule regular meetings with customers to ensure they are satisfied - Act as point of contact for complaints and escalate issues as...
-
Client Servicing Executive
1 month ago
Coimbatore, Tamil Nadu, India Mi Media Labs Full timeResponsibilities Client service executives **act as a liaison between external customers and internal departments for the organization** Create plans to address clients’ business needs Advise clients on creating profitable processes Schedule regular meetings with customers to ensure they are satisfied Act as point of contact for complaints and...
-
Client Servicing Executive
1 month ago
Coimbatore, Tamil Nadu, India Mi Media Labs Full timeResponsibilities Client service executives **act as a liaison between external customers and internal departments for the organization** Create plans to address clients’ business needs Advise clients on creating profitable processes Schedule regular meetings with customers to ensure they are satisfied Act as point of contact for complaints and...
-
Client Services Manager
1 week ago
tamil nadu, India R K SWAMY Limited (Formerly R K Swamy Private Limited) Full timeRK Swamy is looking to hire an account management professional having experience of working with marketing agencies.Location: Chennai/HyderabadExperience: 3 - 5 YearsQualification: MBA/PGDM or GraduatePrincipal duties, activities and responsibilities for the positionBrand CommunicationActively participate in the development of Brand / Communication...
-
Client Services Manager
7 days ago
tamil nadu, India R K SWAMY Limited (Formerly R K Swamy Private Limited) Full timeRK Swamy is looking to hire an account management professional having experience of working with marketing agencies.Location: Chennai/HyderabadExperience: 3 - 5 YearsQualification: MBA/PGDM or GraduatePrincipal duties, activities and responsibilities for the positionBrand CommunicationActively participate in the development of Brand / Communication...
-
Client Service Officer
1 month ago
Chennai, Tamil Nadu, India Workfreaks Corporate Services Private Limited Full time**Job Title: Client Service Representative** **Job Summary**: As a Client Service Representative, you will be responsible for ensuring an excellent customer experience by addressing client inquiries, resolving issues, and providing support. You will serve as the primary point of contact between the company and its clients, maintaining strong relationships...
-
Associate, Client Service Ii
1 week ago
Chennai, Tamil Nadu, India BNY Mellon Full timeOverview Client Service - IC2Works with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY Mellon.Supports clients in addressing moderately complex operational and technical issues and ensuring requests are executed. Applies intermediate problem solving skills, experience and judgement to analyze...
-
Associate, Client Service Representative I
1 week ago
Chennai, Tamil Nadu, India The Bank of New York Mellon Corporation Full time**_Bring your ideas. Make history. - ** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s...
-
Customer Service Associate
2 weeks ago
Coimbatore, Tamil Nadu, India Avantor Full time**Job Summary**: Intermediate level position; answers routine questions and issues from external or internal customers. Frequently escalates more complex customer complaints or issues to more senior customer service representatives. **UK Customer Service Associate** **ROLE OVERVIEW** The role of a Customer Service Associate is to provide dedicated support...
-
Customer Service Associate
1 month ago
Coimbatore, Tamil Nadu, India Aceedutech Full timeAs a **Customer Service Associate** for our IT training course, you will play a crucial role in ensuring exceptional customer experiences and support for our clients enrolled in our IT training programs. Your primary responsibilities will include but are not limited to: Providing Information and Guidance: Act as the first point of contact for prospective and...
-
Tele Caller Executive
2 months ago
Peelamedu, Coimbatore, Tamil Nadu, India Chandru associate Full timeCustomer Care & Service Development Associate Function: Filed Work / Inspection Officer Salary : 8000 TO 12000 Direct Field Visit & Welcome Customer & Increase Appoinments Selected the Area Approach the Customer on Time Visit Customer Place **Job Types**: Full-time, Part-time, Permanent, Fresher, Internship, Temporary, Freelance, Volunteer Contract...
-
Helpdesk Associate
2 months ago
Coimbatore, Tamil Nadu, India NTT DATA Full time**Job Role** **Domain** **Years of Experience** Helpdesk Associate - Service Desk (2018-288185) Global End User Services **Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Good comprehension & writing skills - Must possess...
-
Client Service Officer
1 month ago
Teynampet, Chennai, Tamil Nadu, India Workfreaks Corporate Services Private Limited Full timeConnect with clients to take briefs on new projects and close the commercial costs. **Brainstorming on ideas & concepts with the team based on client’s objectives and create an excellent concept presentation. ** Mastermind creative ways to deliver an exceptional client experience. **Travelling for projects and delivering prompt servicing to clients and...
-
Client Servicing Executive
1 month ago
Coimbatore, India Staffocux Total Solution Services Pvt Ltd Full timeClient Service Coordinator Job Description: Job Responsibilities: - Maintaining solid relationships with clients through the provision of exceptional after-sales service. - Identifying various ways to overcome clients' critique of company products. - Maintaining and updating an accurate record of all existing and potential clients. - Responding to client...
-
Helpdesk Associate
2 months ago
Coimbatore, Tamil Nadu, India NTT DATA Full timeTypically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. **Basic Qualifications**: Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension &...
-
Fresher - Associate
1 month ago
Erode, Tamil Nadu, India TrueConnect Strategic Services Private Limited Full timeLooking for **Fresher** **Exp**:Fresher **Location**:Erode **Company**: Nithya Gokul Associates **Notice Period**:Immediate to 15 Days **Salary**:Attractive Salary **About Nithya Gokul Associates**:Nithya Gokul Associates is a well-established business consulting firm with over 14 years of experience in providing top-notch secretarial services,...