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Service Officer

8 months ago

Nashik Maharashtra, India Paradigm Consultancies Full time

WE ARE HIRING

Job designation:

- Service Officer: Automobile

Job location:

- Nashik, Maharashtra

**Salary**:

- 15,000- 20,000 per month

**Experience**:

- Total experience:

- 5 years of experience in a similar role within the automobile sector.
- Minimum experience:

- 2 years of experience in the automotive service industry.

Education:

- High school diploma or equivalent is required.

Skillset:

- Good communication skills
- Proficiency with MS Office
- Knowledge of automotive service procedures

**Only Males**

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Profile introduction**:
Join our dynamic team as a Service Officer in the Automobile sector As a Service Officer, you will play a crucial role in ensuring excellent customer service and satisfaction in our automotive service department. You will be responsible for coordinating and overseeing service operations, managing customer inquiries, and maintaining high-quality standards in line with our company's commitment to excellence.

**Responsibilities**:

- **Customer Relations**:Interact with customers to understand their service needs and provide information about available services. Ensure customer satisfaction by addressing queries, resolving issues, and maintaining a positive customer experience.
- **Service Coordination**:Coordinate with the service team to schedule appointments and allocate resources efficiently. Oversee the workflow in the service department to ensure timely completion of tasks and projects.
- **Quality Assurance**:Monitor service processes to uphold quality standards and compliance with company policies. Conduct regular inspections to identify areas for improvement and implement corrective actions.
- **Documentation**:Maintain accurate and up-to-date records of service activities, customer interactions, and vehicle service histories. Prepare reports on service performance and customer feedback.

**Requirements**:

- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Knowledge of automotive service procedures and industry trends.
- Problem-solving and decision-making skills.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**

+91 7028272239