Front Office Executive

4 months ago


Nashik Maharashtra, India Ace Consultants Full time

WE ARE HIRING

Job designation:

- Front Office Executive : Resort

Job location:

- Nashik

**Salary**:

- 10,000-18,000

**Food and Accommodation provided**

**Experience**:

- Total experience:

- 3 Years Experience in a customer service role, preferably in the hospitality industry.
- Minimum experience:

- 1 years of experience in a front office or customer service role.

Education:

- High school diploma, certification in hospitality management

Eligibility**:

- ONLY FEMALES**

Skillset:

- Good communication skills
- Proficiency with MS Office
- Proficiency in computer systems and reservation software

**Languages:

- English, Hindi, Marathi And Guajarati**

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Profile Introduction**:
As a Front Office Executive at our resort, you will be the first point of contact for guests, ensuring they receive exceptional service from the moment they arrive. Your warm demeanor, excellent communication skills, and ability to multitask will contribute to creating a welcoming atmosphere for our guests.

**Responsibilities**:

- Greet and check-in guests with a friendly and professional manner.
- Handle guest inquiries and provide information about resort facilities, services, and local attractions.
- Manage reservations, including bookings, cancellations, and modifications.
- Coordinate with other departments to ensure guests' needs are met promptly.
- Address guest concerns and complaints efficiently and effectively.
- Maintain a clean and organized front desk area.
- Assist with administrative tasks, including filing, data entry, and correspondence.

**Requirements**:

- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in computer systems and reservation software.
- Ability to remain calm and courteous under pressure.
- Flexibility to work shifts, including evenings, weekends, and holidays.
- Attention to detail and a proactive attitude towards problem-solving.

**Salary**: ₹10,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Work Location: In person


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