Sales & Support Executive

1 month ago


Thane, India Rama Industries Full time

**Sales Coordination and Support**:

- Assist the sales team with daily operations, including data entry, preparation of sales documentation, quotes, offers, and proforma invoices for customers.
- Prepare indent for orders, samples, and replacements, ensuring proper processing and documentation.
- Maintain accuracy in sales documentation, invoicing, and file management.
- Act as a central point of contact for the sales team, handling administrative queries and resolving customer issues.
- Coordinate with the planning team for customer requirement dates and provide timely updates on delivery schedules.
- Collaborate with the logistics team to track dispatch details and communicate dispatch updates to customers daily.
- Address customer inquiries, track order progress, and assist with timely resolution of complaints.
- Build and nurture strong relationships with clients by providing consistent and proactive support.
- Complete commercial formalities before processing orders for billing.
- **Reporting and Analysis**:

- Prepare weekly and monthly order trackers to monitor sales progress and fulfilment.
- Analyze customer feedback and order history to identify sales trends, areas for improvement, and potential growth opportunities.
- **Team Collaboration**: Coordinate closely with the marketing team to ensure alignment on sales activities and initiatives.

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Business development: 2 years (preferred)
- Sales: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9096055675



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