Customer Rela-automobile Industry
6 months ago
**Position Title : Customer Relations Manager-Automobile**
- **Qualification : MBA Or BBM**
- **Years of Exp : 8-10 years in relevant field in Automobile Industry**
- **Salary : Best in the Industry**
**Job Summary**:
CRMs in the automotive industry are designed to help companies improve their business relationships with customers. The responsibilities of a CRM in the automotive industry include.
**Preferred Job Skills & Qualifications**:
- Assisting in resolving customer complaints
- Coordinating factory assistance when all dealership resources have been exhausted
- Ensuring that new vehicles are properly prepped for delivery
**Roles & Responsibilities**:
- Improving customer relationships
- Driving sales growth
- Providing customer support
- Delivering better service
- Providing personalized interaction
- Analyzing trends and customer feedback
**Requirements**:
Three key phases
- Customer Acquistion
- Customer Retention
- Customer Extension
Three contextual factors
- Marketing
- Orientation
- Value Creation
- Innovative IT
- CRM Model
**Salary**: ₹45,000.00 - ₹60,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 7013193406
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