Customer Service Representative
4 months ago
**JOB DESCRIPTION**
**Designation: Customer Service Executive**
**Location: Hyderabad**
**Reports to: Head of Customer and Operations**
**About Recordent**
Recordent is an innovative technology platform focused on providing credit management services, enabling businesses in their secured growth.
Our solutions are designed for better cash-flow management and business expansion while creating trust and transparency in seller-buyer relationships through data.
Our Motto is to Add Transparency and Trust between Buyers and Sellers to Unlock
Opportunities for Secured Growth
Recordent’s platform enables businesses to submit their customer dues on a regular basis through various modes of upload. cRediDue, our Dues Management solution allows businesses to receive payments from their customers on time via automated notifications.
Inspired from the Credit Bureau model, Recordent encourages customers to maintain a positive payment track record. cRediEye, is our data aggregation product that allows businesses to access customer credit history information and past payment behaviour on banking and non-banking transactions.
Thus, enabling businesses to make informed decisions on setting customised terms on extending credit and contract. These reports are available for both Individual as well as
Commercial customers and are powered through Recordent’s strategic tie-up with Credit
Bureaus.
**Responsibilities**:
- Handle inbound and outbound customer calls with a focus on providing excellent service and account receivables.
- Assist customers with inquiries, issues, and complaints, ensuring mely resolu on.
- Maintain strong knowledge of company products, services, and policies to address customer queries effec vely.
- Record and manage customer interac ons and informa on using CRM soware.
- Build and maintain posi ve customer rela onships to enhance customer sa sfac on.
- Work closely with internal teams to resolve customer issues efficiently. Skills Required:
- Fluency in English, Hindi, and Telugu is essen al for effec ve communica on.
- Proficient in Microso tools: MS Excel for data management and repor ng.
- Good problem-solving and conflict-resolu on skills.
- Knowledge or experience in using CRM systems is a plus. **Qualifications**:
- Graduate from any stream.
- Work Experience with 0 to 3 years.
- Experience in Customer Service, Rela onship Manager, or Client Rela ons is preferred.
- Fluency in English, Hindi, and Telugu
- Freshers with strong communica on skills are also encouraged to apply
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Paid sick time
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Application Deadline: 28/09/2024
-
Customer Service Representative
7 months ago
Hyderabad, Telangana, India Teleperformance Full timeTeleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...
-
Customer Service Representative
7 months ago
Manikonda, Hyderabad, Telangana, India Ratnadeep super market Full timeThis is a full-time hybrid role as a Customer Service Representative for Ratnadeep Retail. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, and delivering a top-notch customer experience. While the role is primarily located in Hyderabad. Pay: ₹12,000.00 - ₹14,000.00 per...
-
Customer Service Representative
7 months ago
Hyderabad, Telangana, India AIOMS Full timeRole Summary: Customer Service Representative - To Answer Phones to respond to general Customer's inquiries, concerns and complaints. Arrange for service requested by the Customers. To follow up with Doctor office for paperwork and Project a professional Company image through Phone interaction Essential Responsibilities: Service calls from Customers based...
-
Customer Service Representative
3 months ago
Hyderabad, Telangana, India VIPSA TALENT SOLUTIONS Full time**Job Title**: Customer Service Representative (Chat Process) - Immediate Joiners Only **Location**: Madhapur, Hyderabad **Key Responsibilities**: - Handle customer inquiries via chat, providing timely and effective solutions. - Maintain a high level of professionalism and empathy in customer interactions. - Troubleshoot and resolve customer issues with a...
-
Customer Service Representative
7 months ago
Hyderabad, Telangana, India AIOMS Full timeRole Summary: Customer Service Representative - To Answer Phones to respond to general Customer's inquiries, concerns and complaints. Arrange for service requested by the Customers. To follow up with Doctor office for paperwork and Project a professional Company image through Phone interaction Essential Responsibilities: Service calls from Customers based...
-
Customer Service Representative
3 days ago
Madhapur, Hyderabad, Telangana, India Mahaveer Soft Solutions Pvt Ltd Full timeJob description Call Centre Representative - We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. REQUIREMENT - Graduated high school, but a bachelor's degree in...
-
Customer Service Representative
3 weeks ago
Madhapur, Hyderabad, Telangana, India Mahaveer Soft Solutions Pvt Ltd Full timeJob description Call Centre Representative : We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. REQUIREMENT - Graduated high school, but a bachelor's degree in...
-
Customer Service Representative
3 days ago
Madhapur, Hyderabad, Telangana, India Mahaveer Soft Solutions Pvt Ltd Full timeJob description Call Centre Representative - We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. REQUIREMENT - Graduated high school, but a bachelor's degree in...
-
Customer Service Representative
7 months ago
Hyderabad, Telangana, India Teleperformance Full timeTeleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...
-
Sales and Customer Service Representative
7 months ago
Hyderabad, Telangana, India NJU Tech Solution Pvt. Ltd Full time**Job Title**: Sales and Customer Service Representative **Company**: NU HOME STUDIO **Location**: Hyderabad, Telangana **About Us**: NU HOME STUDIO is a renowned interior design company dedicated to transforming spaces into beautiful, functional, and personalized environments. We're looking for motivated individuals to join our team as Telemarketing...
-
Sales and Customer Service Representative
4 months ago
Hyderabad, Telangana, India NJU Tech Solution Pvt. Ltd Full time**Job Title**: Sales and Customer Service Representative **Company**: NU HOME STUDIO **Location**: Hyderabad, Telangana **About Us**: NU HOME STUDIO is a renowned interior design company dedicated to transforming spaces into beautiful, functional, and personalized environments. We're looking for motivated individuals to join our team as Telemarketing...
-
Customer Service Representative
7 months ago
Hyderabad, Telangana, India Teleperformance Full timeTeleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...
-
Customer Service Representative
1 week ago
Hyderabad, India Lyros technologies pvt.ltd Full timeHiring for Customer Service Representative in Bangalore Call Vyshnavi 9030881564 Hi, Seasons Greetings for a Bright CAREER ahead! Customer Service Representative Responsibilities: *Maintaining a positive, empathetic, and professional attitude toward customers at all times. *Responding promptly to customer inquiries. *Communicating with customers...
-
Customer Service Representative
7 months ago
Jubilee Hills, Hyderabad, Telangana, India AADITRI HOUSING PVT LTD Full time**Job description** Aaditri Housing Private Limited is a Guntur based real estate Company established in the year 2016. The Company has traversed a path of steady growth & expansion and has posted increasing turnover and profits year after year. The systems have been strengthened and new processes have been added. It’s been fastest growing & trusted...
-
Customer service representative
4 weeks ago
Hyderabad, India NetRTech Solutions LLP Full timeCompany Description Net RTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results. Role Description Customer Service Representative...
-
Customer Service Representative
3 months ago
Kukatpally, Hyderabad, Telangana, India Teleperformance Full time**Job Summary**:As a Customer service representative you will be the primary point of contact for customers calling in with issues or inquiries. This role requires excellent customer service skills, excellent communication skills in both **English and Hindi**, and the ability to issues efficiently. **Key Responsibilities**: - Customer Interaction: Handle...
-
Customer Service Representative
7 months ago
Banjara Hills, Hyderabad, Telangana, India Scientific Syndicate Full time**Job Title: Customer Support Representative** **Location: Hyderabad, Telangana** Are you a customer-focused individual with a knack for technical problem-solving? Join our vibrant team as a full-time on-site Customer Support Representative in the heart of Hyderabad. This is a fantastic opportunity to be a key player in delivering exceptional support...
-
Customer Service Representative
1 month ago
HITEC City, Hyderabad, Telangana, India Shelf Merch Full timeJob Title: Customer Service Representative About Us: Chitlu Group is a global leader in made-to-order fashion and lifestyle products, offering innovative digital services and merchandise through our flagship brands Shelf Merch, Zers, and Teesgraphy. Committed to empowering individuals, companies, and creators to express their unique style, we are seeking a...
-
Customer Service Representative
4 weeks ago
Hyderabad, India Kalakaari Haath Full timeCompany DescriptionA premium home decor brand with experience centres spanning over multiple cities.Role DescriptionThis is a full-time on-site role for a Customer Service Representative at Kalakaari Haath Experience centre located in Jubilee Hills, Hyderabad. In this role, the representative will serve as the face of the brand, providing exceptional...
-
Customer Service Representative
7 months ago
Banjara Hills, Hyderabad, Telangana, India Scientific Syndicate Full time**Job Title: Customer Support Representative** **Location: Hyderabad, Telangana** Are you a customer-focused individual with a knack for technical problem-solving? Join our vibrant team as a full-time on-site Customer Support Representative in the heart of Hyderabad. This is a fantastic opportunity to be a key player in delivering exceptional support...