Onboarding Executive
7 months ago
**Key Responsibilities**:
- Manage the on boarding process for new sellers, ensuring they have all the necessary information and support to start selling on Amazon
- Respond to seller inquiries and provide guidance on how to use Amazon's seller tools and services.
- Collaborate with internal teams to troubleshoot and resolve seller issues and questions
- Train and educate new sellers on Amazon's policies, procedures, and best practices to help them succeed on the platform
- Monitor and track seller performance metrics to identify areas for improvement and provide recommendations for optimization
- Continuously evaluate and improve the on boarding process to enhance the seller experience
**Requirements**:
- Graduate with 2+ years of experience in customer service, sales, or related field
- Excellent verbal and written communication skills
- Strong problem-solving skills and attention to detail
- Ability to work independently and collaboratively in a team environment
- Familiarity with Amazon's seller tools and services preferred
**Job Types**: Full-time, Permanent
**Salary**: ₹30,000.00 - ₹45,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
Schedule:
- Morning shift
**Experience**:
- E-commerce: 1 year (preferred)
- total work: 2 years (preferred)
- onboarding: 1 year (preferred)
**Language**:
- Hindi (preferred)
Ability to Commute:
- Begampura, Surat, Gujarat (preferred)
Work Location: In person
**Speak with the employer**
+91 9328753468
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