Customer Onboarding

**Roles & Responsibilities** - New customer onboarding - Be able to understand the nature of client issues and resolve them in a timely and efficient manner. - Self-motivated and be team player. - Maintain policies and procedures when working with clients and provide appropriate information. - Collaborate with team members on knowledge transfer, procedures,...

**Job Responsibilities (but not limited to)**: - ** Client Onboarding**: Coordinate the onboarding process for new clients, ensuring a smooth and efficient transition onto our platform. - ** Needs Analysis**: Conduct in-depth needs analysis with clients to understand their requirements and customize solutions accordingly. - ** Training**: Provide...

**Roles & Responsibilities** - New customer onboarding - Be able to understand the nature of client issues and resolve them in a timely and efficient manner. - Self-motivated and be team player. - Maintain policies and procedures when working with clients and provide appropriate information. - Collaborate with team members on knowledge transfer, procedures,...

**Roles & Responsibilities** - New customer onboarding - Be able to understand the nature of client issues and resolve them in a timely and efficient manner. - Self-motivated and be team player. - Maintain policies and procedures when working with clients and provide appropriate information. - Collaborate with team members on knowledge transfer, procedures,...

New customer onboarding - Be able to understand the nature of client issues and resolve them in a timely and efficient manner. - Self-motivated and be team player. - Maintain policies and procedures when working with clients and provide appropriate information. - Collaborate with team members on knowledge transfer, procedures, and standards. - Maintain...

**Job Responsibilities (but not limited to)**: - **Client Onboarding**: Coordinate the onboarding process for new clients, ensuring a smooth and efficient transition onto our platform. - **Needs Analysis**: Conduct in-depth needs analysis with clients to understand their requirements and customize solutions accordingly. - **Training**: Provide comprehensive...

Reachout to inbound leads - Help them understand how Refrens can help - a strong product knowledge will help - Mange sales pipeline - Maintaing internal CRM and other sales hygiene - Hit weekly/monthly quota **Requirements**: What we are looking in our next Sales Associate: - 1-3 years experience in direct selling, preferably SaaS tool - Ability to handle...

This is a full-time on-field role for an Onboarding Specialist located in Ahmedabad & Gandhinagar. The Onboarding Specialist will be responsible for facilitating customer and client onboarding, using analytical skills to assess customer needs and develop tailored onboarding plans. The Onboarding Specialist will also be responsible for communicating with...

**Key Responsibilities**: - Manage the on boarding process for new sellers, ensuring they have all the necessary information and support to start selling on Amazon - Respond to seller inquiries and provide guidance on how to use Amazon's seller tools and services. - Collaborate with internal teams to troubleshoot and resolve seller issues and questions -...

We are looking for a QA Lead to assess reliability and quality through manual and automated testing. You will be responsible for end to end QA and not just finding and reporting bugs and glitches. The role will partly be like a project manager, where you are expected to coordinate between design, engineering and manual testing associates to make sure any...

**Are you a customer champion passionate about building relationships and driving results?** Do you thrive in a fast-paced environment and get energised by exceeding expectations? **In this role, you'll guide new clients through onboarding and turn them into raving fans.** **Here's how you'll function each day**: - **Build Lasting Relationships**: Foster...

Educate sellers about the advantages of selling on Amazon, including access to a vast customer base. - Guide sellers through the onboarding process, ensuring all necessary documentation and information are provided accurately and in a timely manner. - Provide ongoing support to sellers, addressing their questions or concerns related to the onboarding...

The Customer Relationship Executive plays a pivotal role in fostering strong connections between the company and its customers. With a focus on building and maintaining relationships, they excel in providing top-notch customer support, addressing inquiries, and resolving issues promptly. Their responsibilities extend to client onboarding, managing existing...

Reachout to inbound leads - Help them understand how Refrens can help - a strong product knowledge will help - Mange sales pipeline - Maintaing internal CRM and other sales hygiene - Hit weekly/monthly quota **Requirements**: What we are looking in our next Sales Associate: - 1-3 years experience in direct selling, preferably SaaS tool - Ability to handle...

**Responsibilities**: - Negotiate and close deals, ensuring a win-win situation for both the customer and the company. - Meet and exceed monthly and quarterly sales targets and contribute to the overall growth of the company. - Maintain accurate records of sales activities, customer interactions, and deal status using CRM software. - Provide feedback from...

**Job description** - Responsible for planning and scheduling market visits for KYC registration. - To visit and have time-to-time interactions with distributors and dealers in the CDIT industry for KYC registration. - Review all KYC entries / records and liaise with the on-boarder for any issues or questions. - Validate, client documentation is accurate and...

**Responsibilities**: - Provide technical support to customers using the SaaS product, addressing queries related to software functionality, features, and troubleshooting. - Guide customers through configuration settings and assist with onboarding processes. - Develop and maintain a deep understanding of the SaaS product, its features, and updates. - Assist...

**JOB DESCRIPTION**: - Field visit for Amazon Sellers Onboarding - Convincing the customer by showcasing Amazon brand and bring them on-board FREE of COST - Client Communications & Client Management - Working on Amazon Internal Softwares like Salesforce and Seller Central - Selling Paid Account Management Services to Existing Sellers **DESIRED...

Respond promptly and professionally to customer inquiries, concerns, and requests with accuracy and empathy. Assist customers in resolving issues, troubleshooting technical problems, and providing product information as needed. Follow established processes and procedures to ensure consistent service delivery and customer satisfaction. Collaborate with...

**Job description**: - A Techno commercial profile - Good Communication Skills (Minimum Hindi + English) - Good experience in Customer Support or Customer Success (Saas business) - A person who can bridge the gap between sales and customer support. - A person who can ensure that customers get fast time-to-value. - Can Keep clients engaged and regularly...