Customer Relationship Executive

5 months ago


Surat Gujarat, India decibel Full time

The Customer Relationship Executive plays a pivotal role in fostering strong connections between the company and its customers. With a focus on building and maintaining relationships, they excel in providing top-notch customer support, addressing inquiries, and resolving issues promptly. Their responsibilities extend to client onboarding, managing existing accounts, and implementing retention strategies to ensure customer satisfaction and loyalty. Through effective communication, problem-solving, and collaboration with internal teams, they contribute to the company's growth by identifying opportunities for upselling, gathering valuable feedback, and maintaining accurate customer records. A customer-centric approach, coupled with organizational skills and tech-savviness, defines their ability to deliver exceptional service and drive positive outcomes for both customers and the company.

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 3 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (required)

Work Location: In person



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