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Customer Support Executive

1 month ago

Chandigarh, India Offer18 Full time

About the Company:
Offer18 is a (SaaS) performance marketing platform which let affiliates, advertisers and ad networks to track, optimize and measure the performance of their networks.

Company Location - Zirakpur, Punjab, India

Industry Type : Software Product

Functional Area : Engineering - Software

About the Job:
We are looking for a Technical Support Specialist

with relevant working experience on a enterprise product with cutting edge web development technologies, understanding of product development life-cycle using agile/scrum methodology, and the ability to work within a fast-paced team with high proficiency in writing clean, well-structured code with proper abstraction and re-usability.

**Work from Home (remotely)**

Job Role:

- Troubleshooting Products Tools/API,
- Help Clients into Setting up Web Campaign, Geo Targetings, Budget Settings, Log Matching, Debug

Must-Have:

- 2 years of experience.
- Experience in handling cross-browser compatibility, Web Services (REST/Custom API)
- Knowledge of Performance marketing, Lead Tracking, and Affiliate Tracking Software or Any Sotware as Service
- A solid understanding of Web/App Conversion Pixel Tracking
- Strong Techincal skills, good analytical and problem-solving skills.
- Excellent communication and writing skills.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹400,000.00 - ₹470,000.00 per year

**Benefits**:

- Paid sick time
- Work from home

Shift:

- Day shift
- Night shift
- Rotational shift

COVID-19 considerations:
All employee are required to wear a mask during COVID-19.

Application Question(s):

- Your age ?
- Would you be able to work with us for two years (Locking Period)?

**Experience**:

- Any Programming Language (PHP/JAVA/PYTHON/GO/C++): 1 year (required)
- Information Technology: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (required)