Customer Support Executive

5 days ago

Chandigarh Chandigarh, India Millions Kart Private Limited Full time

**Urgently hiring for Customer Support Executive for our eCommerce process.**
- **(Note
- This is a full-time work from office job, freelancers/Part timers do not apply)**_

1. Processing orders and managing from start to finish update the same in portals.

2. Make calls professionally to provide information about customer orders, products and services, take/ cancel orders, or obtain details of complaints.

3. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

4. Maintaining a positive, empathetic and professional attitude toward customers at all times.

5. Knowing our products inside and out so that agent can answer questions.

6. Provide accurate, valid and complete information by using the right methods/too.

7. **Handle customers queries in social media platforms like Instagram, Facebook, WhatsApp etc.**

**Required skill set**:
1. Should have computer knowledge and excel

2. Have good command over English and Hindi language

3. Good communication

4. Customer focus

5. Should have good convincing power

6. Should be presentable

7. Should be able to work with team

8. Daily report to team leader

*Speak with the employer* +91 8791668339

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Application Question(s):

- We must fill this position urgently. Can you start immediately?
- Are you comfortable commuting to this job's location?
- What is your current/previous CTC?
- What is your expected CTC?

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- English (preferred)

  • Customer Support Executive

    2 weeks ago

    Chandigarh, Chandigarh, India SGK Business Support Services Full time

    **Position**: Customer Support Executive **Location**: Plot No. 14, Aeren Building, IT Park, Chandigarh - 160001 **Employment Type**: Full-Time **Shift Timing**: 12:30 PM to 10:30 PM IST (10-hour shift) **Working Days**: 5.5 days per week **Probation Period**: 3 months **Cab Facility**: Not provided **Annual Increment**: Performance-based yearly...

  • Customer Support Executive

    2 weeks ago

    Chandigarh, Chandigarh, India SGK Business Support Services Full time

    **Key Responsibilities**: - Assist customers in understanding product features, services, and troubleshooting issues. - Resolve customer complaints, issues, and requests in a courteous, efficient, and empathetic manner. - Provide accurate product/service information and guide customers through the use of features and functions. - Document customer...

  • Customer Support Executive

    5 days ago

    Chandigarh, Chandigarh, India SGK Business Support Services Full time

    **Key Responsibilities**: - Troubleshoot issues and provide accurate solutions in a timely manner. - Maintain clear and detailed records of customer interactions using CRM systems. - Escalate complex issues to appropriate teams when necessary. - Provide feedback on recurring customer problems to help improve services. - Ensure customer satisfaction and...

  • Customer Support Executive

    3 days ago

    Chandigarh, Chandigarh, India SGK Business Support Services Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Key Responsibilities:Respond promptly and professionally to customer queries via phone, email, live chat, and social media.Troubleshoot issues and provide accurate solutions in a timely manner.Maintain clear and detailed records of customer interactions using CRM systems.Escalate complex issues to appropriate teams when necessary.Provide feedback on...

  • Customer Support Advisor

    2 weeks ago

    Chandigarh, Chandigarh, India SGK Business Support Services Full time

    **Key Responsibilities** - **Issue Resolution**: Address and resolve customer complaints, issues, or queries in a professional and empathetic manner, offering suitable solutions or alternatives. - **Product Knowledge**: Stay informed on all product features, updates, and promotions to effectively assist customers. - **Record Keeping**: Accurately document...

  • Customer Support Executive

    2 weeks ago

    Chandigarh, Chandigarh, India Zopoxo Pvt Ltd Full time

    **Hiring: Customer Support Executive (Voice Process)**: - Location:_ Plot No. 28/9, Near Porsche Showroom, Industrial Area, Phase-2, Chandigarh - 160002 - Experience:_ Fresher - 1 year - Employment Type:_ Full-Time **Job Overview**: We are looking for friendly and enthusiastic **Customer Support Executives** to handle voice-based customer queries and...

  • Insurance Support

    2 weeks ago

    Chandigarh, Chandigarh, India Felcorp Support Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Felcorp Support - Insurance DivisionModern collaborative team We're Hiring – Client Support Officers We're expanding our Insurance Support team at Felcorp Support and seeking motivated Support professionals at all levels, Freshers, Juniors and seniors.Key Responsibilities: Preparing, checking, and processing insurance documentation Assisting with policy...

  • Customer Support Executive

    2 weeks ago

    Chandigarh, Chandigarh, India PAV SOLUTIONS PVT LTD Full time

    **Customer Support Executive - Legal Process (Australian Vehicle Insurance)** **Please go through the profile before applying** **Job Type**: Full-Time | Work from Home **Work Days & Timings**: Monday to Friday | Australian Business Hours **About the Role** We are seeking a detail-oriented and customer-focused **Customer Support Executive** to handle...

  • Customer Support Executive

    2 weeks ago

    Chandigarh, Chandigarh, India JPH IT Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Details :5.5 daysThree months probationYearly incrementShift timings : 12:30 PM to 10:30 PMLocation : IT Park CHDNo cabsUK Bank HolidaysRole DescriptionThis is a full-time, on-site role for a Customer Support Executive located in Chandigarh. The Customer Support Executive will be responsible for providing excellent customer service, ensuring high levels...

  • Customer Support Executive

    5 days ago

    Chandigarh, Chandigarh, India Millions Kart Pvt. Ltd. Full time

    **Job Title**: Customer Support Executive - E-commerce **Location**: Plot No. 28/9, Near the Porsche Showroom, Industrial Area, Phase-2, Chandigarh - 160002. **Experience**: Freshers **Employment Type**: Full-time / Work from Office **Key Responsibilities**: - Provide accurate information about products, orders, returns, and deliveries. - Ensure timely...