Customer Support Associate

6 days ago

Pune District Maharashtra, India IMPULSE Full time

**We are looking for Immediate Joiners -**
**Location - Kalyani Nagar**

As an Operations Executive focusing on Order Management and Customer Support, you will play a pivotal role in ensuring seamless operations, efficient order processing, and exceptional customer service. This multifaceted position requires a blend of organizational skills, communication prowess, and a keen eye for detail to manage orders effectively and address customer queries promptly.

Order Management**:

- Oversee the end-to-end order processing workflow, from order placement to delivery.
- Maintain accurate records of orders, ensuring completeness and correctness of information.
- Coordinate with internal departments such as logistics and sales to facilitate timely order fulfillment.
- Implement strategies to optimize order processing efficiency and minimize errors.

2. **Customer Support**:

- Serve as the primary point of contact for customers regarding order-related inquiries, discrepancies, and concerns.
- Resolve customer issues efficiently, striving to exceed their expectations and enhance satisfaction levels.
- Collaborate with cross-functional teams to resolve complex customer issues and escalate as necessary.

3. **Pharmacy Control**:

- Develop and implement protocols to ensure the efficient management and control of pharmacy operations.
- Identify opportunities for process improvement and implement best practices to enhance efficiency and accuracy in pharmacy operations.

4. **Reporting and Analysis**:

- Generate regular reports on order status, customer inquiries, and pharmacy operations metrics.
- Analyze data trends to identify areas for improvement and formulate actionable recommendations.
- Provide insights to management regarding operational performance and customer satisfaction metrics.

Pay: ₹25,000.00 - ₹27,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

  • Customer Support Associate

    2 weeks ago

    Pune District, Maharashtra, India Talenta Manpower Services Full time

    _Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG/Graduate with minimum 1 year of international voice experience. One year of international voice experience is mandatory. Salary-up-to - 4.2LPA- (27k in hand) Shifts: Rotational Location: Yerwada Looking for immediate joiners only. **Contact Person - HR Alfiya:...

  • Customer Support Associate

    2 weeks ago

    Pune District, Maharashtra, India Talenta Manpower Services Full time

    _Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG/Graduate with minimum 1 year of international voice experience. One year of international voice experience is mandatory. Salary-up-to - 4.5LPA- (30-32k in hand) Shifts: Rotational Location: Yerwada Looking for immediate joiners only. **Contact Person - HR Alfiya: ...

  • Customer Support Associate

    2 weeks ago

    Pune District, Maharashtra, India Talenta Manpower Services Full time

    _Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for: - UG with minimum 6 months of experience - Graduate freshers - Excellent communication skills - Should be okay with night shifts Salary-up-to - 2.80LPA Shifts: US Location: Hinjewadi, Pune Looking for immediate joiners only. **Contact Person - HR Maaz - 9373568988/ HR...

  • Customer Support Associate

    1 week ago

    Pune District, Maharashtra, India Talenta Manpower Services Full time

    _Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG/Graduate with minimum 1 year of international voice/Blended experience. One year of international voice experience is mandatory. Salary-up-to - 5LPA- (36K in hand) Shifts: Rotational Location: Yerwada Looking for immediate joiners only. Interview Mode:...

  • Customer Support Associate

    3 weeks ago

    Pune District, Maharashtra, India Talenta Manpower Services Full time

    _**WALK-IN-DRIVE!!!**_ - Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG/Graduate with minimum 1 year of international voice experience. One year of international voice experience is mandatory. Salary-up-to - 5.50LPA- (41K in hand) Shifts: UK Location: Magarpatta Looking for immediate joiners only. Interview Mode:...

  • Customer Service Associate

    2 weeks ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...

  • Customer Service Associate bengali Process

    6 days ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Bengali Process)** **Job Details & Requirements** **Designation: Customer Service Associate (Bengali Process)** Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak Bengali...

  • Customer Service Associate malayalam Process

    2 weeks ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...

  • Customer Support Associate

    6 days ago

    Pune, Maharashtra, India Talenta Manpower Services Full time

    _Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG with 6 months of BPO experience. Graduate freshers. Salary-up-to - 3LPA Shifts: Rotational Location: Pune Looking for immediate joiners only. **Contact Person - HR Alfiya: 8308769531 **Salary**: ₹200,000.00 - ₹300,000.00 per year Schedule: - Rotational shift

  • Customer Support Associate

    6 days ago

    Pune, Maharashtra, India Talenta Manpower Services Full time

    _Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG/Graduate with minimum 1 year of international voice experience. One year of international voice experience is mandatory. Salary-up-to - 5LPA - Shifts: Rotational Location: Pune Looking for immediate joiners only. **Contact Person - HR Alfiya: 8308769531 **Salary**:...

  • Customer Support Associate

    6 days ago

    Pune, Maharashtra, India Talenta Manpower Services Full time

    _Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG/Graduate with minimum 1 year of international voice experience. One year of international voice experience is mandatory. Salary-up-to - 4.5LPA- (30-32k in hand) Shifts: Rotational Location: Yerwada Looking for immediate joiners only. **Contact Person - HR Alfiya: ...

  • Customer Care Executive- Telecom Process

    2 months ago

    Pune, Maharashtra, India Aegis Customer Support Services Private Limited Full time

    **Job description-**: Designation - Customer Service Associate (Telecommunication) Qualification - Undergraduate/Graduate Basic Computer Knowledge Experience - Fresher Language known - Hindi / Marathi /English (Basic) Working Days - 6 Days Working Shift timing - Weekly Rotational (6:00 Morning to 12:00pm Midnight) Any 9 Hours Shift Kindly Note there...

  • Customer Support Associate

    2 months ago

    Hinjewadi, Pune, Maharashtra, India Tech Mahindra Full time

    International Voice process !!!! Profile : - **Customer Support Associate / Senior Associate** Roles and Responsibilities This is a customer service profile where in you will be responsible to receive calls from the customers regarding some basic queries & you will be responsible to resolve the issues over call - Any Graduate & Under-Graduate can apply. -...

  • Customer Service Associate

    2 weeks ago

    Nagpur, Maharashtra, India Altius Customer Services Pvt. Ltd. Full time

    **Job Details & Requirements**: Designation: Customer Service Associate Number of Vacancy: 10 **Job Type**: Full Time Shift**:Night Shift** ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross...

  • Customer Support Associate

    2 weeks ago

    Gurgaon District, Haryana, India career point Consltancy Full time

    We are looking for a friendly Customer Support Associate to join our team. You will help customers with their questions and problems, ensuring a positive experience. Key Responsibilities: - **Resolve Issues**: Identify problems and provide solutions. - **Know Our Products**: Understand our products and services to offer helpful advice. - **Record...

  • Customer Support Associate

    6 days ago

    Baner, Pune, Maharashtra, India Teams Fusion Full time

    *Urgent Hiring* Customer Support Associate Location Baner,Pune Fix day shift Salary upto 25k ctc Need minimum 6 month exp in BPO voice process International preference Excellent communication skills Work from office Immediate joiner No transport **Job Types**: Full-time, Regular / Permanent **Salary**: Up to ₹25,000.00 per...

  • Customer Support Associate

    2 weeks ago

    Mumbai, Maharashtra, India Zama Organics Full time

    **Company Overview**: Zama Organics is a leading player in the food industry, dedicated to delivering exceptional culinary experiences to our customers. We specialize in providing high-quality food products and services tailored to meet the diverse needs of our clientele. As we continue to grow, we are seeking a passionate and customer-oriented individual to...

  • Customer Support Associate

    2 weeks ago

    Baner, Pune, Maharashtra, India Teams Fusion Full time

    Urgent Hiring -Customer Support Associate Qualification - HSC & above Age -18-30 Years Languages Required: - Marathi ,Hindi ,English Shift timing for DAY SHIFT: - 9 am-6 pm, 10 am-7 pm,11 am-8 pm,12 pm-9 pm Rotational week off for all the shifts Role and responsibilities: - The primary role of the BPO employee is to handle calls from customers and...

  • Customer Support Associate

    7 days ago

    Pune, Maharashtra, India Bharat Business Innovations Private Limited Full time

    Job Title: Customer Support AssociateLocation: Office No- 101, Shanti Elixir Landmark, Mhasoba Nagar, Keshav Nagar, Mundhwa, Pune, Maharashtra 411036Salary: 15K -18K per monthCompany Overview:We are a leading stock market training company dedicated to providing individuals with the knowledge and skills necessary to navigate financial markets successfully....

  • Customer Support Associate

    6 days ago

    Baner, Pune, Maharashtra, India Teams Fusion Full time

    Urgent Hiring -Customer Support Associate Qualification - HSC & above Age -18-30 Years Languages Required: - Marathi ,Hindi ,English Shift timing for DAY SHIFT: - 9 am-6 pm, 10 am-7 pm,11 am-8 pm,12 pm-9 pm Rotational week off for all the shifts Role and responsibilities: - The primary role of the BPO employee is to handle calls from customers and...