Quality Complaines
5 months ago
Job Title - Quality Analyst
Relevant Experience - 3 - 6 Years
**Summary**: Responsible to develop, implement & sustain policies, procedures in the Organization. Ensuring deliverable in standard format to establish Quality System to Obtain ISO Certifications
**Responsibilities**:
1.To maintain all policies and Process are updated as per the revision frequency.
2.Drives implementation of quality systems in alignment with relevant policies and process.
3.Establishes Quality systems for obtaining and maintaining ISO Certification.
4.Ensure all the deliverable are in standard format which are provided to Stakeholders
5.Complete the tasks / tickets by the deadlines.
6.Maintain MIS of all SOP, Policies, Audits, Version control, Document ID's.
7.Perform Qualitative, Quantitative Audits and other Management audits
8.Conduct Internal Quality Audit and orient Internal Auditors on the Audit process.
9.Conduct Mock calls for new joiners in case of sales
10.Perform Call Evaluation for Marketing, Academics and Admissions on weekly basis
11. Responsible for NC closure
12. Presentation of BSC target vs achievement quarterwise for the respective vertical
**Salary**: ₹20,000.00 - ₹28,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Quality Analyst - Educational Sector: 3 years (preferred)
Ability to Commute:
- Rs Puram, Coimbatore, Tamil Nadu (required)
Ability to Relocate:
- Rs Puram, Coimbatore, Tamil Nadu: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91
93843 29993
-
Quality Complaines
5 months ago
Rs Puram, Coimbatore, Tamil Nadu, India Global Dynamic Talent Solution Full timeJob Title - Quality Analyst Relevant Experience - 3 - 6 Years **Summary**: Responsible to develop, implement & sustain policies, procedures in the Organization. Ensuring deliverable in standard format to establish Quality System to Obtain ISO Certifications **Responsibilities**: 1.To maintain all policies and Process are updated as per the revision...
-
Associate Customer Quality
5 months ago
Coimbatore, Tamil Nadu, India Viyugam Consultancy Services Full timeGreetings From Viyugam Consultancy!!! We are Hiring Associate - Customer Quality Designation Associate - Customer Quality Experience 4+ Years Qualification Bachelor degree in Electronic / Mechatronics Salary Based On Profiles Age - 25 to 30 Years Gender -Male Location - Coimbatore **Job Description**: Handling of customers complains. ...
-
Middle School Coordinator
5 months ago
Kundrathur, Chennai, Tamil Nadu, India Vagisha Vidhyalaya Full timePrimary skills needed are Lesson Plan designing, Manage Timetables of classroom, Assign and manage job duties of the class teachers, Classwork Scrutiny, Handle Parent Complains, Quality Checking of Classwork etc.. Drop your resume at our office contact no. 8925290101 **Job Types**: Full-time, Permanent **Salary**: ₹30,000.00 - ₹35,000.00 per...
-
Hindi Inbound Process
2 months ago
Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full timeWe are looking for Hindi voice process, JOB DESCRIPTION: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Adherence to the monthly Score card parameters including Quality,...
-
Optometrist for Salem
6 months ago
Chennai, Tamil Nadu, India Specsmakers Opticians Private Limited Full timeHIRING OPTOMETRIST FOR SALEM We are Hiring Optometrist. - Perform accurate eye check-ups and vision correction. - To consult customers on choosing the right pair of eyeglasses - To assist customers in providing the right pair of frames and lenses. - To assist customers in selecting and wearing contact lenses. - To perform sales and have the ability to...
-
Associate Customer Service Rep
5 months ago
Chennai, Tamil Nadu, India Revvity Full timeHandling all incoming & outgoing calls with regard to customers queries on samples, pickups, registrations, cancellation & sample collection materials - Responsible for handling Toll Free services - Support customers with product information, TAT, and other related communication - Create MIS reports to support the management on service performance, Complain...
-
Optometrist for Chennai
6 months ago
Chennai, Tamil Nadu, India Specsmakers Opticians Private Limited Full timeHIRING OPTOMETRIST FOR Chennai We are Hiring Optometrist. - Perform accurate eye check-ups and vision correction. - To consult customers on choosing the right pair of eyeglasses - To assist customers in providing the right pair of frames and lenses. - To assist customers in selecting and wearing contact lenses. - To perform sales and have the ability to...
-
Optometrist for Coimbatore
2 months ago
Chennai, Tamil Nadu, India Specsmakers Opticians Private Limited Full timeHIRING OPTOMETRIST FOR COIMBATORE We are Hiring Optometrist. - Perform accurate eye check-ups and vision correction. - To consult customers on choosing the right pair of eyeglasses - To assist customers in providing the right pair of frames and lenses. - To assist customers in selecting and wearing contact lenses. - To perform sales and have the ability to...
-
Associate Customer Service Rep
1 month ago
Chennai, Tamil Nadu, India Revvity Full timetbd - Team handling and coordinate between Internal and External teams. - Forecast the challenging situations and work planning for the team. - Handling all incoming & outgoing calls with regard to customers queries on samples, pickups, registrations, cancellation & sample collection materials - Responsible for handling Toll Free services - Support customers...
-
Inbound Process Executive
5 months ago
Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full time**Inbound Process Executive** **Reporting**: Team Leader - Inbound **Job Role**: Answer inbound calls and assist customers with their Queries/ Request/ Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance...
-
Inbound Customer Service Representative
1 month ago
Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full timeWe are looking for Inbound Voice Process **Job Role**: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines - Capture problem...
-
Telecaller
4 months ago
Chennai, Tamil Nadu, India Onzestt India Pvt ltd Full timeJob Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines - Capture problem indicators, highlight and suggest improvement -...
-
Inbound Process Executive
2 months ago
Karapakkam, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full timeInbound Process Executive Reporting: Team Leader - Inbound Sharing the JD for Inbound process: Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to...
-
Email and Voice Support
2 months ago
Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time**Role**: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines - Capture problem indicators, highlight and suggest improvement -...
-
Voice Support Operations(Hindi)
2 months ago
Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full timewe are looking for inbound voice process **Job Role & Responsibilities**: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines -...
-
Inbound Process/vkyc Process
1 week ago
Karapakkam, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full timeInbound Process Executive Reporting: Team Leader - Inbound Sharing the JD for Inbound process: Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRMtool. - Generate leads and educate customers about new products &their benefits. Maintain and adhere to...
-
Voice Process Associates
4 months ago
Karapakkam, Chennai, Tamil Nadu, India Lakshmi Corporate Services Full timeGreetings from Lakshmi Corporate Services ! Hiring for Inbound Voice Process - Hindi **Job description** Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain...
-
Process Associate
2 months ago
Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full timewe are looking process associate, location Karapakkam, Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines - Capture...
-
Inbound Process Executive
1 month ago
Karapakkam, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full time**Inbound Process Executive Reporting: Team Leader**: - Inbound Sharing the JD for Inbound process: Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and...
-
Inbound Process Executive
4 weeks ago
Karapakkam, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full time**Inbound Process Executive Reporting**: Team Leader - Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. Generate leads and educate customers about new products & their benefits. Maintain and adhere to compliance guidelines Capture problem...