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Associate Customer Service Rep
3 weeks ago
Handling all incoming & outgoing calls with regard to customers queries on samples, pickups, registrations, cancellation & sample collection materials
- Responsible for handling Toll Free services
- Support customers with product information, TAT, and other related communication
- Create MIS reports to support the management on service performance, Complain register, query resolution matrix and timelines
- Analyze the pre analytical information for understand the customer trends, pre-analytical errors etc.
- Manage recruiting, training and performance management of customers service executives
- Coordinate and support the customer service team for annual merit increase process, setting up goals to align with organization goals through WD and various methods.
- Evaluate customer support system and prepare action plans to improve the customer service department
- Implement Quality Management System for Customer Care department
- Ensure all customer service activities support and strengthen the strategic objectives of overall organization
- Responsible for ensuring 24/7 customer call management
- Inventory management to customers
- Shipment to US by coordinating & following up from receive to report.
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Rep I
4 weeks ago
Chennai, Tamil Nadu, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: Rep I with GCC Chennai **What You'll Bring**: - Experience as a highly efficient voice contact center agent in an inbound call center is preferable (Previous Chat experience - Advantageous), that will professionally manage all consumer’s interactions as rostered within required parameters...
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Rep I
4 weeks ago
Chennai, Tamil Nadu, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: **What You'll Bring**: - Maintains a consistent high level of knowledge regarding T&E products, services, and tools. - Understands and consistently demonstrates knowledge of specific T&E business processes when performing all back office operations work. - Maintains a solid understanding of...
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Rep Ii, Business Operations
2 weeks ago
Chennai, Tamil Nadu, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: The Customer Support representative in Operations will provide support to external customers and businesses as they request access for various TransUnion products and solutions. This position works closely with the external customers & internal business units such as: project managers, sales...
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Customer Care Collections Sr Rep
3 weeks ago
Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Sr. Rep., Career Progress Consultants in Chennai for 1 - 4 Year of Experience on
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Customer Care Collections Sr Rep
1 month ago
Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Sr. Rep., Career Progress Consultants in Chennai for 1 - 4 Year of Experience on
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Customer Care Collections Senior Rep
1 month ago
Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Senior Rep, Career Progress Consultants in Chennai for 0 - 1 Year of Experience on
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Customer Care Collections Sr Rep
2 weeks ago
Chennai, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Sr. Rep., Career Progress Consultants in Chennai for 1 - 4 Year of Experience on TimesJobs.com.
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Customer Care Collections Senior Rep
2 weeks ago
Chennai, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Senior Rep, Career Progress Consultants in Chennai for 0 - 1 Year of Experience on TimesJobs.com.
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Customer Service
3 months ago
Chennai, Tamil Nadu, India NatWest Group Full timeOur people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in India and as such all normal working days must be carried out in India. Join us as a Customer Service & Operations Associate - In this customer centric role, we’ll look to...
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Rep I, Business Operations
4 weeks ago
Chennai, Tamil Nadu, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: **What You'll Bring**: - Maintains a consistent high level of knowledge regarding T&E products, services, and tools. - Understands and consistently demonstrates knowledge of specific T&E business processes when performing all back office operations work. - Maintains a solid understanding of...
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Associate Customer Service Rep
3 weeks ago
Chennai, Tamil Nadu, India Revvity Full timeHandling all incoming & outgoing calls with regard to customers queries on samples, pickups, registrations, cancellation & sample collection materials Responsible for handling Toll Free services Support customers with product information, TAT, and other related communication Create MIS reports to support the management on service performance, Complain...
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Associate - Customer Master Data Na
3 weeks ago
Coimbatore, Tamil Nadu, India Avantor Full timeThe Opportunity: Avantor is looking for an associate who can be part of a multi disciplined team providing high quality customer centric services. The objective would be to source, negotiate and provide assistance to our internal customers. What we’re looking for Education: Minimum of a graduate Degree in any stream. Preferred Qualifications: -...
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Customer Service Associate
2 weeks ago
Perungudi, Chennai, Tamil Nadu, India TELSTRA GLOBAL BUSINESS SERVICES Full time_**HIRING**_ **Job Title**:Customer Service Associate** **Location**: Perungudi, Chennai, Tamil Nadu **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Record details of complaints - Maintain positive customer relationships **Skills**: - Communication skills **Qualifications**: - H.S. (12th) pass or...
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Customer Service Associate
4 weeks ago
Ambattur, Chennai, Tamil Nadu, India Hire Lab Career Solutions Full timeDesignation - Customer Service Associate Qualification - Graduation Language Proficiency - English, Hindi,Telugu, Tamil,Kannada Shifts - Rotational **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹24,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Rotational shift Supplemental pay...
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Customer Service Associate
4 weeks ago
Chennai, Tamil Nadu, India NIBS CAREER INFOCITY Full time**Job Title**: Associate Executive - Telesales **Experience**: 2-6 years (Sales and Finance Industry) **Location**: Guindy, Chennai **Summary**: Drive telesales activities, achieve sales targets in the Finance industry, and build client relationships through effective communication. **Responsibilities**: - Conducting outbound calls to potential clients...
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Customer Service Associate
1 week ago
Coimbatore, Tamil Nadu, India Avantor Full time**Job Summary**: Intermediate level position; answers routine questions and issues from external or internal customers. Frequently escalates more complex customer complaints or issues to more senior customer service representatives. **UK Customer Service Associate** **ROLE OVERVIEW** The role of a Customer Service Associate is to provide dedicated support...
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Customer Service Associate
4 weeks ago
Perungalathur, Chennai, Tamil Nadu, India Reqroots Full timePosition: Customer Service Associate Location: Chennai Years of exp: 0 - 1 years Shift timings - Rotational shift Primary skills: Excellent Communication - Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner. - Provide friendly and efficient service via chat or voice support to our customers regarding -...
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Jr. Associate
3 weeks ago
Coimbatore, Tamil Nadu, India Avantor Full timeThe Opportunity: Avantor is looking for an Associate for Customer Master Data team. He should be part of a multi disciplined team providing high quality customer centric services. The objective would be to source, negotiate and provide assistance to our internal Customers. What we’re looking for Education: Minimum of a graduate Degree in any...
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Customer Service Associate
4 weeks ago
Chennai, Tamil Nadu, India Hometech service pvt ltd Full timeWe are hiring for our Clients. Male Required Contact Person: - Mr Sugunthan 9363560345 **Responsibilities**: - Assist shoppers with inquiries about store locations, mall events, amenities, and directions. - Respond to customer concerns and complaints professionally and courteously, working towards resolutions. - Maintain a welcoming and positive...
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Customer Service Associate
1 week ago
Perungudi, Chennai, Tamil Nadu, India Work Benches Technologies Full time**Job Title - **Customer Service Associate **Freshers can apply** **Job Summary -** **Responsibilities -** - Generate Leads that will be provided by the company - Solve customer queries - Voice Process - Problem-solving skills **Requirements -** - Minimum - 12th pass from a recognized board **Languages -** - Hindi - Telugu - Malayalam - Kannada **Any...