Associate Customer Service Rep
1 week ago
- Responsible for handling Toll Free services
- Support customers with product information, TAT, and other related communication
- Create MIS reports to support the management on service performance, Complain register, query resolution matrix and timelines
- Analyze the pre analytical information for understand the customer trends, preanalytical errors etc.
- Manage recruiting, training and performance management of customers service executives
- Coordinate and support the customer service team for annual merit increase process, setting up goals to align with organization goals through WD and various methods.
- Evaluate customer support system and prepare action plans to improve the customer service department
- Implement Quality Management System for Customer Care department
- Ensure all customer service activities support and strengthen the strategic objectives of overall organization
- Responsible for ensuring 24/7 customer call management
- Inventory management to customers
- Shipment to US by coordinating & following up from receive to report.
-
Customer Care Collections Senior Rep
2 months ago
Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Senior Rep, Career Progress Consultants in Chennai for 0 - 1 Year of Experience on
-
Customer Care Collections Sr Rep
1 month ago
Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Sr. Rep., Career Progress Consultants in Chennai for 1 - 4 Year of Experience on
-
Customer Care Collections Sr Rep
1 week ago
Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Sr. Rep., Career Progress Consultants in Chennai for 1 - 4 Year of Experience on
-
Customer Care Collections Sr Rep
3 weeks ago
Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Sr. Rep., Career Progress Consultants in Chennai for 1 - 4 Year of Experience on
-
Customer Care Collections Senior Rep
3 weeks ago
Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Senior Rep, Career Progress Consultants in Chennai for 0 - 1 Year of Experience on
-
Customer Care Collections Senior Rep
3 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: Mar 11, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Sr Rep
3 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Sr Rep
3 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Sr Rep
3 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: Apr 26, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Sr Rep
4 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Sr Rep
1 month ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: Apr 26, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Sr Rep
4 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Senior Rep
2 months ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: Mar 11, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Senior Rep
4 weeks ago
Chennai, Tamil Nadu, India timesjobs Full time## Customer Care Collections Senior Rep- Date: May 27, 2024- Location: Chennai, TN, IN- Company: NTT DATA Services### Position's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing...
-
Customer Care Collections Senior Rep
3 weeks ago
Chennai, Tamil Nadu, India timesjobs Full time## Customer Care Collections Senior Rep- Date: May 27, 2024- Location: Chennai, TN, IN- Company: NTT DATA Services### Position's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing...
-
Customer Care Collections Senior Rep
1 week ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: May 22, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure...
-
Customer Care Collections Senior Rep
3 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: Apr 16, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Sr Rep
3 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: Apr 16, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that...
-
Customer Care Collections Senior Rep
3 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: Feb 1, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Senior Rep
3 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...