Customer Care Collections Senior Rep
2 weeks ago
Date:
Mar 11, 2024
Location:
Chennai, TN, IN
Company:
NTT DATA Services
Position's General Duties and Tasks
In these roles you will be responsible for:
Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries.
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
Requirements for this role include:
Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 5:30PM to 3:30AM.
High school diploma
1 year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisionsThe shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends based on business requirements.
All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
Job Segment:
Quality Assurance, Technology
-
Customer Care Collections Senior Rep
2 weeks ago
Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Senior Rep, Career Progress Consultants in Chennai for 0 - 1 Year of Experience on
-
Customer Care Collections Senior Rep
6 days ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: Feb 1, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Senior Rep
3 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: Apr 16, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Sr Rep
3 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: Apr 16, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that...
-
Customer Care Collections Sr. Rep
1 week ago
Chennai, Tamil Nadu, India NTT DATA Services Full timeIn these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving...
-
HC Insurance Operations Sr Rep
6 days ago
Chennai, Tamil Nadu, India timesjobs Full time## HC & Insurance Operations Sr. Rep- Date: Apr 1, 2024- Location: Chennai, TN, IN- Company: NTT DATA ServicesAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of...
-
Customer Care Associate
1 week ago
Chennai, Tamil Nadu, India NTT DATA Services Full timePerforming outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are metResolving moderately routine questions following pre-established guidelines Performing routine research on customer...
-
Collection Executive
2 weeks ago
Chennai, Tamil Nadu, India Margadarsi Chits Pvt Ltd Full timeFollow up payment with existing customers, collect payments, verify customers address and properties, provide required service to customers, etc.Experience : 0 - 5 YearsNo. of Openings : 5Education : Higher Secondary, Any Bachelor DegreeRole : Collection ExecutiveIndustry Type : Banking / Financial Services / Stock BrokingGender : MaleJob Country : India
-
Customer care Executive
7 days ago
Chennai, Tamil Nadu, India timesjobs Full timeDesignation:Python Developer - (Senior Software Engineer / Team Lead)Experience: 3 to 6 years Location: Chennai Required skills: Should be hands on in one of the following i i.e Django / Flask / Python/ SolrShould have deep expertise and understanding in MySQL.Should have worked with any one: SVN / GitResponsibilities: Work with the team to develop code...
-
HC & Insurance Operations Senior Rep
3 weeks ago
Chennai, Tamil Nadu, India NTT DATA Services Full timePosition's General Duties and Tasks Required.In this Role you will be Responsible For :Read and understand the process documents provided by the customer Analyze the insurance claims and process as per standard operating procedures To understand and calculate (COB Coordination of Benefit) the patients responsibility and perform insurance calculations...
-
Customer Service Executive
2 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeJOB DETAILSMaintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...
-
Senior Associate
3 weeks ago
Chennai, Tamil Nadu, India Cognizant Technology Solutions Full timeSenior Associate - Process AuditExperience- 02 to 07 YearsInternal Audit has a global team of auditors who have diversified skills and experience in areas of risk management and internal audits both process and technology related. IA demonstrates the collective expertise and capabilities within the function to perform audits and reviews of varying nature and...
-
Customer Sales Executive
3 weeks ago
Chennai, Tamil Nadu, India Open Gates Full timeJob Requirements Job Title: Customer Sales ExecutiveCompany Name: Open Gates BPOLocation: Ambattur, Tamil NaduSalary: Lacs P.A.Qualification: Not specifiedJob Description:Are you a dynamic individual with a flair for sales? Join Open Gates BPO as a Customer Sales Executive and be part of a team that values your skills and dedication. We are offering a...
-
Customer Sales Executive
3 weeks ago
Chennai, Tamil Nadu, India Open Gates Full timeJob Requirements Job Title: Customer Sales ExecutiveCompany Name: Open Gates BPOLocation: Anna NagarSalary: Lacs P.A.Qualification: Not specifiedJob Description:Are you a dynamic individual with a flair for sales? Join Open Gates BPO as a Customer Sales Executive and be part of a team that values your skills and dedication. We are offering a competitive...
-
Customer Sales Executive
3 weeks ago
Chennai, Tamil Nadu, India Open Gates Full timeJob Requirements Job Title: Customer Sales ExecutiveCompany Name: Open Gates BPOLocation: MogappairSalary: Lacs P.A.Qualification: Not specifiedJob Description:Are you a dynamic individual with a flair for sales? Join Open Gates BPO as a Customer Sales Executive and be part of a team that values your skills and dedication. We are offering a competitive...
-
Customer Sales Executive
3 weeks ago
Chennai, Tamil Nadu, India Open Gates Full timeJob Requirements Job Title: Customer Sales ExecutiveCompany Name: Open Gates BPOLocation: ChennaiSalary: Lacs P.A.Qualification: Not specifiedJob Description:Are you a dynamic individual with a flair for sales? Join Open Gates BPO as a Customer Sales Executive and be part of a team that values your skills and dedication. We are offering a competitive salary...
-
Area Sales Manager ASM
2 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeJob Details- Managing, training, and providing overall guidance to the sales team of an assigned territory.Setting reasonable sales targets to be achieved by the sales team.Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.Collecting customer feedback and providing updates to senior management.Traveling to...
-
Senior Executive- Process Audit
4 weeks ago
Chennai, Tamil Nadu, India Cognizant Technology Solutions Full timeSenior Executive- Process AuditInternal Audit has a global team of auditors who have diversified skills and experience in areas of risk management and internal audits both process and technology related. IA demonstrates the collective expertise and capabilities within the function to perform audits and reviews of varying nature and complexities. The...
-
Customer Service Executive
4 weeks ago
Chennai, Tamil Nadu, India Tech Mahindra Full timeJob Requirements Job Title: Customer Service ExecutiveCompany Name: Tech MahindraLocation: ChennaiSalary: Competitive salary range per annumQualification:High school diploma or equivalent0 - 5 years of customer service experienceJob Description:Join the Tech Mahindra team as a Customer Service Executive in Kolkata, West Bengal, and play a crucial role in our...
-
Customer Service Executive
3 weeks ago
Chennai, Tamil Nadu, India Startek Full timeJob Requirements Job Title: Customer Service ExecutiveCompany Name: StartekLocation: ChennaiSalary: Competitive salary range per annumQualification:High school diploma or equivalent0 - 5 years of customer service experienceJob Description:Join the Startek team as a Customer Service Executive in Kolkata, West Bengal, and be a part of our dynamic customer...