Customer Care Associate
1 month ago
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries.
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
Required Skills:
2+ years of expereince in Denial Management
Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.
University degree or equivalent that required 3+ years of formal studies of the English language.
1-3 year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
2+ years of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions-
Customer Care Collections Associate
2 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections AssociateDate: May 23, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Associate
2 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections AssociateDate: May 23, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure...
-
Customer Care Collections Associate
5 days ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections AssociateDate: May 23, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Associate
5 days ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections AssociateDate: May 23, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure...
-
Customer Care Collections Associate
7 days ago
Chennai, Tamil Nadu, India timesjobs Full time# Customer Care Collections AssociateDate: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA Services### Position's OverviewAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence, and our ability to help our clients...
-
Customer Care Collections Associate
5 days ago
Chennai, Tamil Nadu, India timesjobs Full time# Customer Care Collections AssociateDate: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA Services### Position's OverviewAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence, and our ability to help our clients...
-
Customer Care Associate
3 weeks ago
Chennai, Tamil Nadu, India NTT DATA Services Full timeResponsibilities:Make outbound calls to insurance companies in the US to collect outstanding Accounts ReceivablesRespond to customer inquiries by phone or in writing to ensure customer satisfaction and maintain service standardsResolve routine questions following established guidelines and conduct research on customer inquiriesDevelop and maintain a solid...
-
Customer Care Associate
5 days ago
Chennai, Tamil Nadu, India NTT DATA Services Full timeResponsibilities:Make outbound calls to insurance companies in the US to collect outstanding Accounts ReceivablesRespond to customer inquiries by phone or in writing to ensure customer satisfaction and maintain service standardsResolve routine questions following established guidelines and conduct research on customer inquiriesDevelop and maintain a solid...
-
Customer Care Manager
3 weeks ago
Chennai, Tamil Nadu, India timesjobs Full time### Customer Care ManagerLocation: Chennai#### Duties & Responsibilities: Handle the TOLL FREE number/ WEB leads & All Inbound & Outbound Customer Leads Convert the customer Leads to business by convincing the prospective client lead on the benefits of our Quality Nursing services/ Wellness Packages / Speciality Clinical offerings Follow up on customer leads...
-
Customer Care Manager
5 days ago
Chennai, Tamil Nadu, India timesjobs Full time### Customer Care ManagerLocation: Chennai#### Duties & Responsibilities: Handle the TOLL FREE number/ WEB leads & All Inbound & Outbound Customer Leads Convert the customer Leads to business by convincing the prospective client lead on the benefits of our Quality Nursing services/ Wellness Packages / Speciality Clinical offerings Follow up on customer leads...
-
Customer Care Collections Senior Rep
1 month ago
Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Senior Rep, Career Progress Consultants in Chennai for 0 - 1 Year of Experience on
-
Customer Care Collections Sr Rep
2 weeks ago
Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Sr. Rep., Career Progress Consultants in Chennai for 1 - 4 Year of Experience on
-
Customer Care Collections Senior Rep
5 days ago
Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Senior Rep, Career Progress Consultants in Chennai for 0 - 1 Year of Experience on
-
Customer Care Collections Sr Rep
5 days ago
Chennai, Tamil Nadu, India NTT Data Vertex Software Inc. Full timeApply for Customer Care Collections Sr. Rep., Career Progress Consultants in Chennai for 1 - 4 Year of Experience on
-
Air Logistics Customer Care Team Leader
2 weeks ago
Chennai, Tamil Nadu, India Kuehne Nagel Full timeYou will be part of our Air Logistics team, adding your expertise + skills to the delivery of customer excellence. Your Role You will be leading, directing + optimizing your local customer care team (CCL) to continuously provide customerexcellence + sustainable growth across your scope of responsibility. Utilizing your strong forwarding + market knowledge,...
-
Customer Care Senior Representative
2 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Senior RepresentativeDate: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesResponsibilities:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are...
-
Customer Care Senior Representative
7 days ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Senior RepresentativeDate: May 30, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPerforming outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are metResolving...
-
Customer Care Senior Representative
7 days ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Senior RepresentativeDate: May 30, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPerforming outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met.Resolving...
-
Customer Care Senior Representative
5 days ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Senior RepresentativeDate: May 30, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPerforming outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met.Resolving...
-
Customer Care Senior Representative
5 days ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Senior RepresentativeDate: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesResponsibilities:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are...