Hindi Inbound Process
4 months ago
We are looking for Hindi voice process,
JOB DESCRIPTION:
- Answer inbound calls and assist customers with their Queries/Request/Complains.
- Raise Request & Complaints on behalf of the customer in the CRM tool.
- Generate leads and educate customers about new products & their benefits.
- Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
- Maintain adequate knowledge levels on products, processes and systems used
- Ensure sales target are met
- Skills Required:
Good in Hindi and English.
Pay: Up to ₹300,000.00 per year
**Experience**:
- total work: 1 year (required)
Work Location: In person
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