Grievance Redressal Officer

Profile - Grievance officer Location - Pune, Wanowrie Qualification - Graduation Experience - Min. 3 years Working days - 6 Shift - Domestic Salary - 3-4LPA Pay: ₹20,000.00 - ₹29,000.00 per month Schedule: - Fixed shift Work Location: In person

Grade: M2/M3/M4/M5 Job Role - Leading the Retail Liabilities Skill for the Nodal Desk within Consumer Bank through a dedicated team of Senior Officers - As a Supervisor, leading the last frontier of the service recovery for consumer service issues received as escalations from the Nodal Office, MD & Kotak Leadership Team’s Office - Driving the culture of...

Grade: M3/M4 Job Role - Leading the Retail Liabilities Skill for the Nodal Desk within Consumer Bank through a dedicated team of Senior Officers - As a Supervisor, leading the last frontier of the service recovery for consumer service issues received as escalations from the Nodal Office, MD & Kotak Leadership Team’s Office - Driving the culture of service...

**Role/ Job Title**: Nodal Escalation Officer **Function/ Department**: Grievance Redressal **Job Purpose**: Effective resolution of customer grievances/ escalations referred at NODAL /PNO /CMD desk to ensure zero comeback / further escalations. **Roles & Responsibilities**: TAT adherence for providing resolution. Take quick decision for redressed of...

Job Role - Reinstating the faith of consumers in the brand through effective and efficient resolution of all escalations received at Senior Management Desk. - Interact with Senior Stakeholders with in the Group to deliver quick and effective resolution for all escalations. - Suggest projects for improvement in Consumer Experience, Operational Efficiency,...

**Urgent Requirement of TPA Doctor/Grievances Officer at Medicon Group** **Location: Gurgaon Haryana** **Experience: 1 - 3 Years (in TPA/Government Portal Claims Processing)** **Responsibilities**: - Review and process medical claims submitted by policyholders and healthcare providers. - Verify claim details, including medical procedures, diagnosis, and...

Qualifications: -Education: Bachelor’s degree in Human Resources, Business Administration, Customer Service, or a related field. A Master's degree or certification in conflict resolution or labour laws is a plus. -Experience: 3+ years of experience in grievance handling, HR operations, or customer relations, with experience in both employee and...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Back Office Operations Rep **What You'll Bring**: **Job Description**: - Comprehend, analyze and respond to consumer complaints with customized responses within defined TAT - Outbound calls to Consumers & Commercial Entities - Address and Resolve consumer queries/requests/ complaints...

**Real Time support & Escalation Monitoring** - Monitor service query tracker to ensure tickets raised by sales are getting responded within given TAT. - Prepare regular dashboards & circulate to concerned process owners regarding the queries raised under respective process with status flags. - Prepare & present dashboard for NHOD on various queries raised...

**Key Responsibilities**: - Be the SPOC for all Employee Relations matters. That includes, all Grievances, Redressal, Warning, Advisory & other letter issuance in collaboration with Head Office LCM team. - Handling employee complaints, managing grievance procedures and facilitating counseling in conjunction with other stakeholders. - Partnering with both...

To be aware of all our products and its penetration in the business. - Obtaining the necessary documents from customers along with the payment. - Responding to customer queries and grievances and providing timely information and redressal. - Ensuring committed numbers are achieved. - CMS to be updated. **Salary**: ₹200,000.00 - ₹250,000.00 per...

We have an opportunity for CSA (Customer Service Associate) at Connectwell Industries Pvt. Ltd. Location: Pune ( Narayan Peth) Experience - 2-6 Years Qualification: Any Graduate **Job Description**: - Order Management - Customer Management - Sales - MIS report - Collection Management - Post Sales Shipment/ Customer grievance redressal Regards, Shreya...

**Key Responsibilities**: - Be the SPOC for all Employee Relations matters. That includes, all Grievances, Redressal, Warning, Advisory & other letter issuance in collaboration with Head Office LCM team. - Handling employee complaints, managing grievance procedures and facilitating counseling in conjunction with other stakeholders. - Partnering with both...

Service Officer JOB ROLE : - Redress customer needs pertaining to cash, DDs, cheque deposits, general information. - Speed and accuracy of transaction. - Exploitation of other business opportunities sensed. - Providing quality of experience that will ensure retention and**JOB ROLE**: - Redress customer needs pertaining to cash, DDs, cheque deposits,...

Job Title: Compliance Officer - Mutual Fund Compliance Location**:Mumbai (on-site: Andheri/Belapur)** Experience**:3+ years in Mutual Fund compliance** Job Summary: We are currently looking for compliance professionals with a graduation degree **from AMC, financial or NBFC industry **with **minimum 3 years of experience in Mutual Fund compliance.** Roles...

Job Title: Compliance Officer - Mutual Fund Compliance Location**:Mumbai (on-site: Andheri/Belapur)** Experience**:3+ years in Mutual Fund compliance** Job Summary: We are currently looking for compliance professionals with a graduation degree **from AMC, financial or NBFC industry **with **minimum 3 years of experience in Mutual Fund compliance.** Roles...

Workforce management (WFM) include forecasting inflow volumes and staffing requirements, Managing and allocation of assignments to team member and respective stake holder for all Nodal and Regulatory complaints efficiently, monitoring real-time adherence to schedules, analysing performance data to make data-driven decisions for continuous improvement.

**Job Title: Front Office Executive** - **On-site job**_ - **Experience: 1 year at least in hospitality industry**_ - **Location: Yerawada, Balewadi and Kharadi**_ **Requirements**: - Proven experience in front desk for 1 year - Must have the knowledge of check-in and check-out - Aware of the proceedings for the room booking - Experienced with customer...

**Job title**:Joint Controller of Examination **Duties & Responsibilities** The person shall be responsible for coordinating various term/semester end examinations of the University as per the academic calendar of the schools. He/She will be responsible for monitoring topics covered during a term/semester by faculty members, will also create a question...

**Job Title **:Executive/Sr. Executive - Academic Program Office **Area**: Administration **Location**: Pune **Reporting to **:Asst. Registrar / Program Manager **Job Purpose**: Act as a coordinator to Academic Program Office **Key Accountability** **Strategic -** Support in execution of Program Office strategies. **Operational**: **Academic...