Wfm Executive-ho

Looking For WFM / MIS / RTA Required : min 4 years of experience as a WFM / RTA / MIS sr executive from BPO WFM involves **effectively forecasting labor requirements and creating and managing staff schedules to accomplish a particular task on a day-to-day and hour-to-hour basis**. Salary : Upto 7 LPA Shift : Rotational 24/7 with 2 rotational...

We are looking for WFM Executive, based in our Hadapsar office, details are as under; Key Responsibilities; - Understanding the work culture, processes, and delivery mechanism. - Order management - entering data into our portal. - Efficiently manage your time to deliver high volumes in demanding time frames - Should be good to work with large teams on...

Greeting from Brocus IT solutions Pvt Ltd Position: WFM (executive /SR. executive ) **Roles and Responsibilities**: - Responsible for design and implementation of scheduling, capacity planning and reporting to support contact center locations. - Build, develop and lead Resource Planning, Scheduling and Reporting into a highly responsive team that meets...

Roles & responsibilities - The Real Time Analyst is responsible for monitoring the effectiveness of the forecast and the execution of the scheduling plan. - Should be well versed with Basic excel & formulas * - Should be comfortable working in 24/7 rotating environment. - Maintain communication channels regarding events that impact call volumes. - Knowledge...

**Company Description** WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

Roles and Responsibilities: - Hand on experience on Scheduling on Excel (using Erlang or other models) for the Process/Processes to ensure forecasted service level (SL) for the day is met / improved. In case line staffing is provided, ensuring that the staffing schedules meet the requirements satisfactorily. This can be a weekly, bi-weekly or a monthly...

Greetings from The Curious staffing we are currently recruiting for the multiple profiles in the Mumbai location, in WFM (Work Force Management) Such as - RTA Salary up to -4.5 LPA - MIS Executive Salary up to -4.5 LPA - WFM Scheduler Salary up to - 6.5LPA (On paper like - Experience letter, Offer letter, Salary slip, All three of them) also, HE/SHE...

Roles and Responsibilities: - Hand on experience on Scheduling on Excel (using Erlang or other models) for the Process/Processes to ensure forecasted service level (SL) for the day is met / improved. In case line staffing is provided, ensuring that the staffing schedules meet the requirements satisfactorily. This can be a weekly, bi-weekly or a monthly...

Mumbai, India - DOP - 3104445 **_Role Purpose_** - The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance._ **_Dosssss_** **Prepare timely and accurate MIS reports and dashboards as required by the...

Mumbai, India - DOP - 3115893 **_Role Purpose_** - The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance._ **_Dosssss_** **Prepare timely and accurate MIS reports and dashboards as required by the...

Company Description WNS (Holdings) Limited (NYSE: WSr. Executive - WFM - Travel - ISB - WFM - Mumbai - BackfillNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We...

Any designation will do: Executive,Sr.Executive,Team Leader Location - Ghansoli, Mumbai Graduate Mandatory Excellent Communication BPO Experience is mandatory Shift Time : Rotational Shift Working days : 6 days working CTC - Depends on Last CTC Exp - Minimum 1-2 years Notice Period : Immediate Joiner Required **Salary**: Up to ₹600,000.00 per...

**Business Partnership Opportunities at TapTalent**We are seeking a highly motivated Mumbai Business Partner to join our team and contribute to driving business growth, analyzing data, and fostering partnerships to achieve success.About the Role:Collaborate with cross-functional teams to identify and pursue business opportunities.Develop and execute...

**About This Job**: **Responsibilities**: - Identify actionable opportunities within the contact center - Track, communicate, and ensure all issues are actioned by our leadership team - Utilize call monitoring, system monitoring, and other monitoring solutions to manage their investigations - Make actionable recommendations that will ultimately mitigate or...

**Job Title**: Customer Service Representative - 3G (UK Shift) **Location**: Malad, Mindspace **Salary upto**: Rs.32,000 per annum **Shift**: UK Shift (12:20 PM to 12:50 AM) in between 9.5 hrs Shift **Key Responsibilities**: **Customer Service Excellence**: Provide exceptional customer service to Vodafone 3G customers, addressing their inquiries,...

Job Req ID: 45201- Location: Mumbai, IN- Function: Technology/ IOT/Cloud- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing...

**About This Job**: The purpose of this role is to support the Transfer Programs leadership team with all things related to Transfer Programs optimization. The Quality Coordinator will frequently spend their time reconciling for Transfer Programs performance with available reporting. This individual will ultimately spend the vast majority of their time...

**About This Job**: The purpose of this role is to support the Transfer Programs leadership team with all things related to Transfer Programs optimization. The Contact Center Transfer Coordinator will frequently spend their time reconciling for Transfer Programs performance with available reporting. This individual will ultimately spend the vast majority of...

Role PurposeThe purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to...

Overview Role PurposeThe purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence...