Genesys Support

2 weeks ago


Bengaluru, India Integrated Personnel Services Private Limited Full time

Job Description
- About Us
- Integrated Personnel Services Ltd. (IPSL) incorporated in the year 2004, with intent to deliver integrated solutions for Recruitment, HR Management / processing and HR outsourcing for IT and Non-IT companies that exactly matching to the client’s requirements. IPS Groups customer centric orientation in providing complete HR Solution has fueled its growth and success. Today, our pro-customer approach and our endeavor to deliver perfect solutions for our client’s requirements in the most efficient and economical way, we have created a niche for ourselves as end-to-end HR outsourcing solution provider.
- Roles and Responsibility- Skills
- Genesys SupportExperience
- 4 YearsLocation
- BangaloreResponsibilities and Preferred Skills:

Should have excellent communication and interpersonal skills.- Good time management skills for the coordination of multiple tasks.- L2 & L3 Support and Troubleshooting for Inbound GVP and Outbound.- Support Universal Routing Server functionality for Server.- Good Knowledge on Support Media Server.- Leverage cutting edge technology.- Identify performance issues, partner and communicate with teams to ensure service level agreements and project objectives to be met.- Partner with business and IT Project Managers.Recruiter Name Priyanka Salunkhe

Recruiter Number 96990 74776

Industry IT/ Computers - Software

Location Karnataka Bengaluru


  • Genesys Support

    4 weeks ago


    Bengaluru, India CIEL HR Services Full time

    **Responsibilities**: - Ensure necessary technical help, develop and support for Genesys Pure cloud implementation. - Expected to liaise with Business users, call center groups for Pure cloud implementation and support. - Participate in business stake holder meetings, orientation and ongoing training of new IT staff. - Coordinate activities with other...


  • Bengaluru, India ZEISS India Full time

    About the Role:- As a Technical Support Engineer for contact center solutions at ZEISS, you'll play a central role in ensuring the seamless operation of our contact center environment. Your responsibilities will include:Technical Expertise:- Utilizing your hands-on experience with the Genesys Cloud application interface to troubleshoot issues effectively.-...


  • Bengaluru, India ZEISS India Full time

    About the Role:As a Technical Support Engineer for contact center solutions at ZEISS, you'll play a central role in ensuring the seamless operation of our contact center environment. Your responsibilities will include:Technical Expertise:Utilizing your hands-on experience with the Genesys Cloud application interface to troubleshoot issues...


  • Bengaluru, India ZEISS India Full time

    About the Role:As a Technical Support Engineer for contact center solutions at ZEISS, you'll play a central role in ensuring the seamless operation of our contact center environment. Your responsibilities will include:Technical Expertise:Utilizing your hands-on experience with the Genesys Cloud application interface to troubleshoot issues...

  • Genesys Developer

    7 days ago


    Bengaluru, India QAAgility Technologies Full time

    Job Title : Genesys DeveloperMain Technology: GenesysMandatory Skills: (Must Have Skills): Genesys developmentOptional Skills: (Good to Have Skills) : CRM skillsGenesys Development and Configuration skills needed: Set up default action settingsConfigure Event HandlingConfigure Default menu settingsChoose Supported languages in a flowConfigure speech...

  • Genesys Developer

    1 week ago


    Bengaluru, India QAAgility Technologies Full time

    Job Title : Genesys Developer Main Technology: Genesys Mandatory Skills: (Must Have Skills): Genesys development Optional Skills: (Good to Have Skills) : CRM skills Genesys Development and Configuration skills needed:  Set up default action settings Configure Event Handling Configure Default menu settings Choose Supported languages in a flow Configure...

  • Genesys Developer

    7 days ago


    Bengaluru, India QAAgility Technologies Full time

    Job Title : Genesys DeveloperMain Technology: GenesysMandatory Skills: (Must Have Skills): Genesys developmentOptional Skills: (Good to Have Skills) : CRM skillsGenesys Development and Configuration skills needed: Set up default action settingsConfigure Event HandlingConfigure Default menu settingsChoose Supported languages in a flowConfigure speech...


  • Bengaluru, India Atlas Systems Full time

    **IT Support** **Location: Bangalore (JP Nagar 2nd Phase)** **About Us**: Atlas Systems Inc. is a Software Solutions company headquartered in East Brunswick, NJ. Incorporated in 2003, Atlas provides comprehensive range of solutions in the area of GRC, Technology, Procurement, Healthcare Provider and Oracle to customers across the globe. Combining our...


  • Bengaluru, India ACI Worldwide Full time

    ACI Worldwide Inc.  (: ) is a company headquartered in Elkhorn Nebraska ACI develops a broad line of software focused on facilitating real-time electronic payments. These products and services are used globally by , such as third-party electronic , payment associations, switch interchanges, , corporations, and a wide range of transaction-generating...


  • Bengaluru, India One Point One Solutions Ltd Full time

    Genesys dialer knowledge with min. 2yrs.+ of experience. - Basic knowledge of dialer monitoring and management. - Basis Knowledge of MsExcel, SQL and My SQL - Flexibility to work in 24*7 shifts and extended hours. - Responsible for all dialer efficiency. - Dialer Performance Optimization. - Perform Daily data uploads, downloads & importing. - Create & Update...


  • Bengaluru, India Black Box Full time

    Are you looking for an exciting career with a growing global company? Company Profile: Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and worldclass consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security. Our mission is to provide cutting-edge...


  • Bengaluru, India Black Box Full time

    Are you looking for an exciting career with a growing global company?Company Profile:Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and worldclass consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security. Our mission is to provide cutting-edge...


  • Bengaluru, India Black Box Full time

    Are you looking for an exciting career with a growing global company?Company Profile:Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and worldclass consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security. Our mission is to provide cutting-edge...

  • Technology Specialist

    1 month ago


    Bengaluru, India Orange Business Services Full time

    about the role As a  Technology Specialist  focused on Customer Experience (CX), you play a pivotal role in driving the adoption and success of Orange CX solutions. Your expertise lies in understanding and promoting technology solutions related to Voice, CPaaS (Communication Platforms as a Service), Contact Center, and next-generation AI. As a ...

  • Associate - Projects

    3 weeks ago


    Bengaluru, Karnataka, India Cognizant Technology Solutions Full time

    Technical LeadQualification:BE/ B Tech / Product certifications especially for Cloud productsResponsibility:Design ? Guide team in preparation of technical specification document and review the same. ? Break down the base lines requirements into business and functional requirements. ? Provide support in development of Proof of Concept Identify tools and...

  • Siebel Engineer

    1 week ago


    Bengaluru, India Notus Full time

    We are looking good candidates for Sieble CRM/Sieble CTI ( Client -Wipro) (Contractual Role- on site) (PAN India)Exp : 8+yrs (Sieble CRM/Sieble CTI)Notice period : Immediate joiners only.Shift Timing : Day shift full time workLocation : Pan IndiaRole purpose :- Assess, design and implement new products & services through different Releases on Oracle Siebel...

  • Senior CX Engineer

    3 days ago


    Bengaluru, India Conduent Business Services Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...


  • Bengaluru, India Black Box Full time

    Company Profile:Black Boxis a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services inUnified Communications ,Enterprise Networking ,Data Center ,Digital ApplicationsandCyber Security .Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting...


  • Bengaluru, India Black Box Full time

    Company Profile:Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security.Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting...

  • Black Box

    2 weeks ago


    Bengaluru, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full time

    Company Profile : Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security.Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting...