Genesys Developer
3 weeks ago
Job Title : Genesys Developer
Main Technology: Genesys
Mandatory Skills: (Must Have Skills): Genesys development
Optional Skills: (Good to Have Skills) : CRM skills
Genesys Development and Configuration skills needed:
- Set up default action settings
- Configure Event Handling
- Configure Default menu settings
- Choose Supported languages in a flow
- Configure speech recognition settings
- Experience working on configuration of common call flow design tasks
- Experience in inbound call flows
- Experience in in-queue call flows
- Experience in secure call flows
- Experience in outbound call flows
- Experience in inbound email flows
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