Genesys Cloud

About the Role:- As a Technical Support Engineer for contact center solutions at ZEISS, you'll play a central role in ensuring the seamless operation of our contact center environment. Your responsibilities will include:Technical Expertise:- Utilizing your hands-on experience with the Genesys Cloud application interface to troubleshoot issues effectively.-...

About the Role:As a Technical Support Engineer for contact center solutions at ZEISS, you'll play a central role in ensuring the seamless operation of our contact center environment. Your responsibilities will include:Technical Expertise:Utilizing your hands-on experience with the Genesys Cloud application interface to troubleshoot issues...

About the Role:As a Technical Support Engineer for contact center solutions at ZEISS, you'll play a central role in ensuring the seamless operation of our contact center environment. Your responsibilities will include:Technical Expertise:Utilizing your hands-on experience with the Genesys Cloud application interface to troubleshoot issues...

The primary skills are:- Genesys Cloud CX- Genesys Call Flow Architect- Genesys Workforce Management- Genesys Integrations with CRM applications like ServiceNow- Genesys integration with MS Teams- IP TelephonyThe secondary skills are:- Good to know skills on AWS platform and Amazon Connect service.- Candidate should have knowledge on Engineering,...

The primary skills are: - Genesys Cloud CX - Genesys Call Flow Architect - Genesys Workforce Management - Genesys Integrations with CRM applications like ServiceNow - Genesys integration with MS Teams - IP Telephony The secondary skills are: - Good to know skills on AWS platform and Amazon Connect service. - Candidate should have knowledge on Engineering,...

The primary skills are:- Genesys Cloud CX- Genesys Call Flow Architect- Genesys Workforce Management- Genesys Integrations with CRM applications like ServiceNow- Genesys integration with MS Teams- IP TelephonyThe secondary skills are:- Good to know skills on AWS platform and Amazon Connect service.- Candidate should have knowledge on Engineering,...

**Responsibilities**: - Ensure necessary technical help, develop and support for Genesys Pure cloud implementation. - Expected to liaise with Business users, call center groups for Pure cloud implementation and support. - Participate in business stake holder meetings, orientation and ongoing training of new IT staff. - Coordinate activities with other...

Must-Have: Experience in working on different contact center technology areas like IVR, Bots, Routing, CTI, Agent Desktop, Dialers, Live Chat, WFM Migration to Genesys cloud contact center Genesys API-s and integration with 3rd party solutions and CRM-s Good-to-Have: Experience on Salesforce integration Excellent communication and inter-personal...

Experience in design and development of third party (backend) integration, and should be able to implement the new cartridge for new vendors with SOAP or Rest API calls - Good understanding of object oriented programming, deep understanding of the deployment considerations specific to SaaS based cloud server. - Good knowledge on all Business Manager...

Experience in design and development of third party (backend) integration, and should be able to implement the new cartridge for new vendors with SOAP or Rest API calls - Good understanding of object oriented programming, deep understanding of the deployment considerations specific to SaaS based cloud server. - Good knowledge on all Business Manager...

**Job Description**: - Experience in design and development of third party (backend) integration, and should be able to implement the new cartridge for new vendors with SOAP or Rest API calls - Good understanding of object oriented programming, deep understanding of the deployment considerations specific to SaaS based cloud server. - Good knowledge on all...

Job Description Experience in design and development of third party (backend) integration, and should be able to implement the new cartridge for new vendors with SOAP or Rest API calls Good understanding of object oriented programming, deep understanding of the deployment considerations specific to SaaS based cloud server. Good knowledge on all...

Job DescriptionExperience in design and development of third party (backend) integration, and should be able to implement the new cartridge for new vendors with SOAP or Rest API callsGood understanding of object oriented programming, deep understanding of the deployment considerations specific to SaaS based cloud server.Good knowledge on all Business Manager...

Job DescriptionExperience in design and development of third party (backend) integration, and should be able to implement the new cartridge for new vendors with SOAP or Rest API callsGood understanding of object oriented programming, deep understanding of the deployment considerations specific to SaaS based cloud server.Good knowledge on all Business Manager...

Job Description Experience in design and development of third party (backend) integration, and should be able to implement the new cartridge for new vendors with SOAP or Rest API calls Good understanding of object oriented programming, deep understanding of the deployment considerations specific to SaaS based cloud server. Good knowledge on all...

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