Genesys Support

About the Role:As a Technical Support Engineer for contact center solutions at ZEISS, you'll play a central role in ensuring the seamless operation of our contact center environment. Your responsibilities will include:Technical Expertise:Utilizing your hands-on experience with the Genesys Cloud application interface to troubleshoot issues...

About the Role:As a Technical Support Engineer for contact center solutions at ZEISS, you'll play a central role in ensuring the seamless operation of our contact center environment. Your responsibilities will include:Technical Expertise:Utilizing your hands-on experience with the Genesys Cloud application interface to troubleshoot issues...

Job Description - About Us - Integrated Personnel Services Ltd. (IPSL) incorporated in the year 2004, with intent to deliver integrated solutions for Recruitment, HR Management / processing and HR outsourcing for IT and Non-IT companies that exactly matching to the client’s requirements. IPS Groups customer centric orientation in providing complete HR...

About the Role: As a Technical Support Engineer for contact center solutions at ZEISS, you‘ll play a central role in ensuring the seamless operation of our contact center environment. Your responsibilities will include: Technical Expertise: Utilizing your hands-on experience with the Genesys Cloud application interface to troubleshoot issues...

About our Team:Comprised of Full-stack Engineers, UX Designers, Backend Developers, Salesforce Specialists, and experts in Python/Generative AI, we collaborate seamlessly to deliver innovative solutions and meet the evolving needs of our organization. Our team is a dynamic and diverse group of professionals dedicated to leveraging Salesforce Sales and...

About our Team: Comprised of Full-stack Engineers, UX Designers, Backend Developers, Salesforce Specialists, and experts in Python/Generative AI, we collaborate seamlessly to deliver innovative solutions and meet the evolving needs of our organization. Our team is a dynamic and diverse group of professionals dedicated to leveraging Salesforce Sales and...

Job DescriptionThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, improving patient diagnostics and...

Day to Day Incident Management - Support for high priority issues P1/P2 and Escalations - Communication and Outage Management - Work with SMEs and Developers to identify and fix the issues identified in P1 and P2 tickets - Work with L2 resources to get the RCA for P1 and P2 issues - Update KT for any new Issues and set up process to proactive alert and fix...

**IT Support** **Location: Bangalore (JP Nagar 2nd Phase)** **About Us**: Atlas Systems Inc. is a Software Solutions company headquartered in East Brunswick, NJ. Incorporated in 2003, Atlas provides comprehensive range of solutions in the area of GRC, Technology, Procurement, Healthcare Provider and Oracle to customers across the globe. Combining our...

**Who We Are** At Genesis, we place a premium on cultivating and preserving an inclusive and respectful company culture where the foundation of our success is a diverse workforce of individuals with unique perspectives, diverse identities, varied experiences, and a range of cultural backgrounds. We have the vigor and passion of a startup and the skill and...

Kenvue is currently recruiting for: Lead Engineer - Contact Center (Genesys Cloud) Lead Engineer responsible for formulating and defining specifications for highly complex operating software programming applications in contact center using Genesys Cloud. This position reports into Contact Center & Voice, Lead and is based at Kenvue Solutions India. Who We...

ACI Worldwide Inc.  (: ) is a company headquartered in Elkhorn Nebraska ACI develops a broad line of software focused on facilitating real-time electronic payments. These products and services are used globally by , such as third-party electronic , payment associations, switch interchanges, , corporations, and a wide range of transaction-generating...

**Job Title**: Lead Analyst **Experience**: 9-12 Years **Category**: Infrastructure **Main location**: Bangalore, Chennai Network VOIP-PSTN L3 - 9 to 12 Yrs **Responsibilities**: Install, upgrade, manage, support, and troubleshoot Cisco and third party gateways used for SIP and ISDN integration Maintain and Add Cisco Contact Center call flows for...

Position Description **Job Title**: Lead Analyst **Experience**: 9-12 Years **Category**: Infrastructure **Main location**: Bangalore, Chennai Network VOIP-PSTN L3 - 9 to 12 Yrs **Responsibilities**: Install, upgrade, manage, support, and troubleshoot Cisco and third party gateways used for SIP and ISDN integration Maintain and Add Cisco Contact Center...

Kenvue is currently recruiting for: Lead Engineer - Contact Center (Genesys Cloud) Lead Engineer responsible for formulating and defining specifications for highly complex operating software programming applications in contact center using Genesys Cloud. This position reports into Contact Center & Voice, Lead and is based at Kenvue Solutions India. Who We...

Kenvue is currently recruiting for:Lead Engineer - Contact Center (Genesys Cloud)Lead Engineer responsible for formulating and defining specifications for highly complex operating software programming applications in contact center using Genesys Cloud.This position reports into Contact Center & Voice, Lead and is based at Kenvue Solutions India.Who We Are:At...

Kenvue is currently recruiting for:Lead Engineer - Contact Center (Genesys Cloud)Lead Engineer responsible for formulating and defining specifications for highly complex operating software programming applications in contact center using Genesys Cloud.This position reports into Contact Center & Voice, Lead and is based at Kenvue Solutions India.Who We Are:At...

Job Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

**Required Skills**: Technology | Cisco VoIP PABX Expert - Level 3 Support Technology | Avaya Telephony Administrator - Level 2 Support Technology | Genesys CloudCX Administrator - Level 2 Support Technology | MS Teams VoIP PSTN PBX Administrator - Level 2 Support **Education Qualification**: Engineer - B.E / B.Tech / MCA **Certification Mandatory /...