Global IT Service Desk Agent

**About Us**: We are a dynamic SaaS company operating in the Real Estate sector, dedicated to revolutionizing how agents manage their transactions and streamline their processes. Our team is driven by innovation, collaboration, and a commitment to excellence. As we continue to expand our brokerage operations, we are seeking a talented Deal Desk Associate...

Description - Job Specification - ROL01IT Service Desk Agent(24*7 Support) Key duties and responsibilities - Serve as the single point of contact for end User ICT requests and support issues. - Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. - Perform troubleshooting and initial diagnostics of assigned IT...

**Job Title**: Service Desk Agent - L1 **Location**: Bangalore and Pune **Role**: Service Desk Agent - L1 **Band**: B1 **Designation**: Servicedesk Associate **Language**: English (Read + Write + Speak) **Type Of Support**: Voice process **Shift Pattern**: Rotational Shifts (Includes Night Shift 24/7) **Week Off Pattern**: 2 week off not necessarily...

-Job Specification - ROL01 - IT Service Desk Agent(24*7 Support) - **Key duties and responsibilities** - Serve as the single point of contact for end User ICT requests and support issues. - Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. - Perform troubleshooting and initial diagnostics of assigned IT tickets,...

Description IT Service Desk Agent (24*7 Support) Key duties and responsibilities - Serve as the single point of contact for end User ICT requests and support issues. - Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. - Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote...

Description - Job Specification - ROL01- IT Service Desk Agent(24*7 Support) Key duties and responsibilities - Serve as the single point of contact for end User ICT requests and support issues. - Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. - Perform troubleshooting and initial diagnostics of assigned IT...

**Our Team** Koch is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Koch Business Solutions India (KGSI) is being developed in India to extend its IT operations, as well as act as a hub for innovation in the IT function. As KGSI rapidly scales up its...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

We're seeking enthusiastic **Customer Service Agent **to join our friendly and supportive team! Whether you're just starting out or have some experience, this is a great opportunity to grow your career in a dynamic environment. **What You’ll Do**: As a **Customer Service Agent,** you'll be the face of our company, providing exceptional support to our...

Position: Technical Support/Service Desk Agent - Level 1 Location: Bangalore Job Summary: Key Responsibilities: - Serve as the primary point of contact for all IT-related inquiries from clients, full-time employees, vendors, and contractors. - Update ticket statuses regularly and provide timely updates to authorized users regarding the progress of their...

Responsibilities - Day to day as an executive and tier 1 support - Providing desk side support including white glove service to executive team and on site level 1 support to users - Imaging and re-imaging laptops and desktops setting it up with required configurations for new and existing users. - Diagnosing, troubleshooting and solving hardware (PCs,...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Senior Managed Services Service Desk AgentAbout the RoleThe Senior Managed Services Service Desk Agent is a critical member of our team, responsible for providing exceptional support to our clients. As a skilled service desk resource, you will serve as the escalation point of contact for clients and vendors, handling a wide range of technical issues and...

**Job Title**: Front Desk Executive **Location**: Bangalore **Work Mode**: Permanent, Work from Office (WFO) **Experience**: 1+ Years **Languages Required**: Hindi, English, and Tamil **Roles and Responsibilities**: - Greet and assist visitors with a professional demeanor. - Answer and manage phone calls, directing them appropriately. - Handle visitor...

**Job Title**: Front Desk Executive **Location**: Bangalore **Work Mode**: Permanent, Work from Office (WFO) **Experience**: 1-3 Years **Languages Required**: Hindi, English, and Tamil **Roles and Responsibilities**: - Greet and assist visitors with a professional demeanor. - Answer and manage phone calls, directing them appropriately. - Handle visitor...

**Job description** Role**:IT Service Desk** Location**:Bangalore, Chennai** Rotational Shift: Work from office Level - PA Max CTC - 6.5 LPA Experience:2 years - _ Service Desk JD for the opening at Bangalore/Chennai location. - IT Service Desk (Voice process) role for healthcare project. - Should be familiar with basic Citrix, Vmware, Outlook,...

L1/L1.5 IT Support to be performed remotely. - Technical Skills: Windows OS, Basic Networking, Imaging/Reimaging, User onboard/offboard, Network Printer Support, O365, ServiceNow, Hardware, Application Support, OEM Coordination, etc. - Receive and attend to L1 IT Support service-now tickets and do basic remote troubleshooting to identify and diagnose the IT...

JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...

**Responsibilities and Duties** A front office executive's responsibilities include: - Customer service: Greeting visitors, answering calls, and providing excellent customer service - Record keeping: Maintaining records, sorting mail, and performing light data entry - Organization: Keeping important documents, files, and records organized - Supervision:...

Answer calls of customers, clients and technicians, Ticket handling for requests dealing with server hardware - India - Bangalore - Young professionals - Full-time **—** Your Benefits **—****: - Buddy program- Health insurance- International environment- Job with purpose- Mentor program- Modern and centrally located office- Onboarding program**Your...