Customer Service Agent

3 months ago


Bengaluru Karnataka, India Global Capital Full time

We're seeking enthusiastic **Customer Service Agent **to join our friendly and supportive team Whether you're just starting out or have some experience, this is a great opportunity to grow your career in a dynamic environment.

**What You’ll Do**:
As a **Customer Service Agent,** you'll be the face of our company, providing exceptional support to our valued customers. Your key responsibilities will include:

- Promptly responding to customer inquiries and resolving issues with care and efficiency.
- Identifying and escalating urgent matters when necessary to ensure the best outcomes for our customers.
- Maintaining accurate records of customer interactions to ensure seamless communication.
- Adhering to communication protocols and company policies to deliver a consistent and high-quality service.
- Ensuring customer satisfaction with every interaction, creating positive and memorable experiences.

**Who We’re Looking For**:

- 0 to 2 years of experience in customer service or a related role (new to the field? No worries We provide training).
- Excellent verbal and written communication skills, ensuring customers feel heard and valued.
- A confident and professional phone manner, capable of managing a high volume of customer interactions.
- Strong problem-solving skills and a genuine desire to help others.

**Why Work with Us?**
- **Competitive Salary** - We recognize your value and offer a salary that reflects your skills.
- **Growth Opportunities** - We believe in your potential and offer opportunities for career progression.
- **Supportive Environment** - Join a team that fosters collaboration, positivity, and mutual support.

**Ready to Make an Impact?**

If you're passionate about customer service and looking for a role where your efforts truly make a difference, we'd love to hear from you

Pay: ₹24,801.00 - ₹26,928.00 per month

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person


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