Service Desk Agent

**About Us**: We are a dynamic SaaS company operating in the Real Estate sector, dedicated to revolutionizing how agents manage their transactions and streamline their processes. Our team is driven by innovation, collaboration, and a commitment to excellence. As we continue to expand our brokerage operations, we are seeking a talented Deal Desk Associate...

**Job Title**: Service Desk Agent - L1 **Location**: Bangalore and Pune **Role**: Service Desk Agent - L1 **Band**: B1 **Designation**: Servicedesk Associate **Language**: English (Read + Write + Speak) **Type Of Support**: Voice process **Shift Pattern**: Rotational Shifts (Includes Night Shift 24/7) **Week Off Pattern**: 2 week off not necessarily...

Description - Job Specification - ROL01IT Service Desk Agent(24*7 Support) Key duties and responsibilities - Serve as the single point of contact for end User ICT requests and support issues. - Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. - Perform troubleshooting and initial diagnostics of assigned IT...

Job Summary We are seeking a highly skilled Service Desk Operations Manager to lead our team in providing exceptional customer service and support. As a key member of our Service Desk team, you will be responsible for managing the day-to-day operations, ensuring timely and effective issue resolution, and driving process improvements.Key Responsibilities •...

Description IT Service Desk Agent (24*7 Support) Key duties and responsibilities - Serve as the single point of contact for end User ICT requests and support issues. - Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. - Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote...

Description - Job Specification - ROL01- IT Service Desk Agent(24*7 Support) Key duties and responsibilities - Serve as the single point of contact for end User ICT requests and support issues. - Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. - Perform troubleshooting and initial diagnostics of assigned IT...

Description IT Service Desk Agent(24*7 Support) Key duties and responsibilities - Serve as the single point of contact for end User ICT requests and support issues. - Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. - Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Position: Technical Support/Service Desk Agent - Level 1 Location: Bangalore Job Summary: Key Responsibilities: - Serve as the primary point of contact for all IT-related inquiries from clients, full-time employees, vendors, and contractors. - Update ticket statuses regularly and provide timely updates to authorized users regarding the progress of their...

Job Title: ITSM Solution ArchitectJob Summary:We are seeking an IT Service Management Operations Lead to join our team at Kenvue. In this role, you will be responsible for the operational management of support teams tools and services supporting the Service Desk, including virtual agent, survey, translations and scheduling.Key Responsibilities:Manage the...

**Our Team** Koch is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Koch Business Solutions India (KGSI) is being developed in India to extend its IT operations, as well as act as a hub for innovation in the IT function. As KGSI rapidly scales up its...

JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...

**Job description** Role**:IT Service Desk** Location**:Bangalore, Chennai** Rotational Shift: Work from office Level - PA Max CTC - 6.5 LPA Experience:2 years - _ Service Desk JD for the opening at Bangalore/Chennai location. - IT Service Desk (Voice process) role for healthcare project. - Should be familiar with basic Citrix, Vmware, Outlook,...

Job Role SummaryAs an ITSM Solution Architect at Kenvue, you will be responsible for operational management of support teams tools and services supporting the Service Desk, including virtual agent, survey, translations and scheduling.Key Responsibilities:Lead the deployment of ServiceNow Virtual Agent to improve user experience and reduce higher cost...

Job OverviewKenvue is seeking an experienced IT Operations Manager to lead the implementation and management of our ServiceNow Virtual Agent solution. As a key member of our IT team, you will be responsible for ensuring the successful deployment and ongoing maintenance of this critical technology.About the RoleAs an IT Operations Manager for ServiceNow...

Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...

Key Responsibilities for Front Desk ManagerLead the front desk team by setting a positive example and providing guidance and support to front desk agentsAnticipate and address guest requests and needs in a timely and professional mannerCollaborate with the General Manager to develop and manage the front office budget, ensuring exceptional customer...

Job Summary:The NOC Agent - Tier 1 is responsible for handling all client interactions through our ticketingsystem, making sure to document every step of the process from start to finish. This includesperforming initial triage and troubleshooting of the issue, and deciding whether the issue needs tobe assigned to the Tier II team or if a technician needs to...

**Service Desk ( Job ID : 749328190 )**: Bangalore Full Time Experience **01.0 - 02.0 years** Offered Salary **3.05 - 4.00** Notice Period **Not Disclosed** - Excellent communication skills (both written and verbal) - Knowledge of IT industry and technology understanding - Demonstrate high levels of customer service and operational excellence -...

**Responsibilities and Duties** A front office executive's responsibilities include: - Customer service: Greeting visitors, answering calls, and providing excellent customer service - Record keeping: Maintaining records, sorting mail, and performing light data entry - Organization: Keeping important documents, files, and records organized - Supervision:...