Current jobs related to Service Desk Agent - Bengaluru - Hemmersbach GmbH & Co. KG

  • Deal Desk Associate

    6 months ago

    Bengaluru, Karnataka, India Radius Agent Full time

    **About Us**: We are a dynamic SaaS company operating in the Real Estate sector, dedicated to revolutionizing how agents manage their transactions and streamline their processes. Our team is driven by innovation, collaboration, and a commitment to excellence. As we continue to expand our brokerage operations, we are seeking a talented Deal Desk Associate...

  • Service Desk Agent

    6 months ago

    Bengaluru, Karnataka, India bangalore strategic solutions Full time

    **Job Title**: Service Desk Agent - L1 **Location**: Bangalore and Pune **Role**: Service Desk Agent - L1 **Band**: B1 **Designation**: Servicedesk Associate **Language**: English (Read + Write + Speak) **Type Of Support**: Voice process **Shift Pattern**: Rotational Shifts (Includes Night Shift 24/7) **Week Off Pattern**: 2 week off not necessarily...

  • Global Service Desk Agent

    7 months ago

    Bengaluru, India LRI Invest S.A. Full time

    -Job Specification - ROL01 - IT Service Desk Agent(24*7 Support) - **Key duties and responsibilities** - Serve as the single point of contact for end User ICT requests and support issues. - Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. - Perform troubleshooting and initial diagnostics of assigned IT tickets,...

  • Global Service Desk Agent

    7 months ago

    Bengaluru, Karnataka, India LRI Invest Full time

    Description - Job Specification - ROL01IT Service Desk Agent(24*7 Support) Key duties and responsibilities - Serve as the single point of contact for end User ICT requests and support issues. - Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. - Perform troubleshooting and initial diagnostics of assigned IT...

  • Service Desk Agent

    4 weeks ago

    Bengaluru, India eJAmerica Full time

    Position OverviewThe Help Desk Support Specialist will provide first-level IT support with a focus on international voice support. The role involves troubleshooting technical issues, handling escalations, and ensuring seamless communication with global customers. The position requires candidates to operate in a 24x7 shift from the Infosys Bangalore...

  • Service Desk Agent

    4 weeks ago

    Bengaluru, India eJAmerica Full time

    Position Overview The Help Desk Support Specialist will provide first-level IT support with a focus on international voice support. The role involves troubleshooting technical issues, handling escalations, and ensuring seamless communication with global customers. The position requires candidates to operate in a 24x7 shift from the Infosys Bangalore office....

  • Service Desk Agent

    4 weeks ago

    Bengaluru, India eJAmerica Full time

    Position OverviewThe Help Desk Support Specialist will provide first-level IT support with a focus on international voice support. The role involves troubleshooting technical issues, handling escalations, and ensuring seamless communication with global customers. The position requires candidates to operate in a 24x7 shift from the Infosys Bangalore...

  • Service Desk

    3 days ago

    Bengaluru, India Blue Ocean Ventures Full time

    **Service Desk Agent L1**: **Language** : Proficient in English (Read + Write + Speak) Equivalent test of spoken and written and technical IT specific knowledge in both and English **Role purpose**: Answer calls and Service Requests from end users and track status and progress to resolution. **Main responsibilities**: Adherence to policies and procedures,...

  • Global IT Service Desk Agent

    6 months ago

    Bengaluru, Karnataka, India LRI Invest Full time

    Description IT Service Desk Agent (24*7 Support) Key duties and responsibilities - Serve as the single point of contact for end User ICT requests and support issues. - Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. - Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote...

  • Global IT Service Desk Agent

    6 months ago

    Bengaluru, Karnataka, India LRI Invest Full time

    Description - Job Specification - ROL01- IT Service Desk Agent(24*7 Support) Key duties and responsibilities - Serve as the single point of contact for end User ICT requests and support issues. - Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. - Perform troubleshooting and initial diagnostics of assigned IT...

  • Global IT Service Desk Agent

    7 months ago

    Bengaluru, Karnataka, India LRI Invest Full time

    Description IT Service Desk Agent(24*7 Support) Key duties and responsibilities - Serve as the single point of contact for end User ICT requests and support issues. - Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. - Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote...

  • Managed Services Client Service Desk Agent

    7 months ago

    Bengaluru, Karnataka, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Service Desk Associate

    7 months ago

    Bengaluru, Karnataka, India Bangalore Strategic Solution Full time

    Position: Technical Support/Service Desk Agent - Level 1 Location: Bangalore Job Summary: Key Responsibilities: - Serve as the primary point of contact for all IT-related inquiries from clients, full-time employees, vendors, and contractors. - Update ticket statuses regularly and provide timely updates to authorized users regarding the progress of their...

  • eJAmerica | Service Desk Agent | bangalore

    4 weeks ago

    Bengaluru, India eJAmerica Full time

    Position OverviewThe Help Desk Support Specialist will provide first-level IT support with a focus on international voice support. The role involves troubleshooting technical issues, handling escalations, and ensuring seamless communication with global customers. The position requires candidates to operate in a 24x7 shift from the Infosys Bangalore...

  • Service Desk Engineer

    6 hours ago

    Bengaluru, India LTIMindtree Full time

    Job Description: L1 Service Desk EngineerThis opportunity is with LTIMindtree for the position of Service Desk agent. This is an L1 role where the incumbent is expected to be aware about ticketing tool Service Now should be able to handle tickets. He/She must possess good understanding of Windows, Active Directory, O365, and VPN.Location- Bangalore,...

  • Service Desk Engineer

    13 hours ago

    Bengaluru, India LTIMindtree Full time

    Job Description: L1 Service Desk EngineerThis opportunity is with LTIMindtree for the position of Service Desk agent. This is an L1 role where the incumbent is expected to be aware about ticketing tool Service Now should be able to handle tickets. He/She must possess good understanding of Windows, Active Directory, O365, and VPN.Location- Bangalore,...

  • Service Desk Associate

    3 months ago

    Bengaluru, Karnataka, India Koch Global Services Full time

    **Our Team** Koch is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Koch Business Solutions India (KGSI) is being developed in India to extend its IT operations, as well as act as a hub for innovation in the IT function. As KGSI rapidly scales up its...

  • Service Desk Associate

    1 month ago

    Bengaluru, Karnataka, India Koch Global Services Full time

    **Our Team** Koch is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Koch Business Solutions India (KGSI) is being developed in India to extend its IT operations, as well as act as a hub for innovation in the IT function. As KGSI rapidly scales up its...

  • IT Service Desk

    3 months ago

    Bengaluru, Karnataka, India Natobotics Technologies Private Limited Full time

    **Job description** Role**:IT Service Desk** Location**:Bangalore, Chennai** Rotational Shift: Work from office Level - PA Max CTC - 6.5 LPA Experience:2 years - _ Service Desk JD for the opening at Bangalore/Chennai location. - IT Service Desk (Voice process) role for healthcare project. - Should be familiar with basic Citrix, Vmware, Outlook,...

  • Service Desk Agent

    2 months ago

    Bengaluru, India Diversified Full time

    Job Summary:The NOC Agent - Tier 1 is responsible for handling all client interactions through our ticketingsystem, making sure to document every step of the process from start to finish. This includesperforming initial triage and troubleshooting of the issue, and deciding whether the issue needs tobe assigned to the Tier II team or if a technician needs to...

Service Desk Agent

7 months ago

Bengaluru, India Hemmersbach GmbH & Co. KG Full time

Answer calls of customers, clients and technicians, Ticket handling for requests dealing with server hardware
- India - Bangalore
- Young professionals
- Full-time

**—** Your Benefits **—****:

- Buddy program- Health insurance- International environment- Job with purpose- Mentor program- Modern and centrally located office- Onboarding program**Your skills**:

- Excellent English skills in oral and written
- Ideally first experience in dispatching
- Willingness to work in shifts also covering night times and weekend
- Willingness to multi-task and move across different requirements, accept changes and be flexible

**Your Tasks**:
You will work as a full-time commercial employee in the Service Desk in our office in Bangalore - for one of the best IT service providers in the world. You will work in international project management supporting our service delivery managers. Your tasks include:

- Answer calls of customers, clients and technicians
- Ticket handling for requests dealing with server hardware
- Coordination of our field service engineers across US
- Handling the orders of hardware spare parts
- Being the first point of contact for our engineers

**Be part of us**:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.