Associate Customer Success

6 months ago


Thane, India Mosaic Wellness Full time

**About Mosaic**

Mosaic Wellness is building digital first, health coaches for elective health concerns working toward one mission: To help Indians lead more fulfilling lives surrounded by wellness and grace.

Man Matters, started in May 2020, is a digital elective health platform for men, helping 2.5M+ men every year diagnose and solve for their hair, beard, performance and nutrition concerns by offering personalized treatment plans and access to expert doctors and health coaches.

Be Body wise started in May 2021, is an online women’s elective health platform, serving 1.5M+ women every year by providing personalized solutions and doctor consults across concerns for hair, face, body, pcos, sleep and nutrition.

Little Joys, started in May 2022, is an online health platform for kids, helping 1M+ parents every year solve for their child’s physical, mental and emotional development by offering age-appropriate solutions for nutrition, immunity, brain health, bone health, personal hygiene and behavioral development with access to expert doctors and nutritionists.

**Intangibles**

1. High empathy

2. High attention to detail

3. Customer first thinking

4. Ability to thrive in a dynamic fast paced environment

5. Self starter & quick to learn

**Requirements**:
1. Have 2+ years of experience working in sales/customer facing roles

2. Proficient in English & Hindi. Multilinguality is a bonus

3. Ability to thrive in a dynamic fast paced environment

4. Experience in Health & Wellness is a preferable



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