Customer Success Executive

5 months ago


Andheri East Mumbai Maharashtra, India Crecer Inteligente Full time

Responsibilities
- Establish clear client retention goals
- Process milestones for the clients and employees to work toward
- Assist customers with setting up and navigating programs or software
- Promote the value of the product
- Upsell services and products with the brand image
- Promote value through customer experience
- Assist in creating training courses and educational materials
- Review customer complaints and concerns and seek to improve the customer experience

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹321,000.00 - ₹400,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**

+91 8828069275



  • Andheri East, Mumbai, Maharashtra, India Ginni system Limited Full time

    **Customer Success Executive** Join us as a **Customer Success Executive** in our **Customer Success **Team at Mumbai office to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India. **What You’ll Achieve**: We are seeking a highly motivated and experienced Customer Success...


  • Andheri East, Mumbai, Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time

    **Roles & Responsibilities**: - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students and identify/develop upselling opportunities - Build a solid and...


  • Andheri East, Mumbai, Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time

    **Roles & Responsibilities**: - Training and on-boarding of students post sales. - Delivering prompt, efficient and friendly responses to students across various channels. - Initiate regular calls with the students to track their progress. - Proactively manage the success of the assigned students and identify/develop upselling opportunities. - Build a solid...


  • Andheri East, Mumbai, Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time

    **Roles & Responsibilities**: - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students and identify/develop upselling opportunities - Build a solid and...


  • Andheri East, Mumbai, Maharashtra, India Solar Ladder Full time

    **About Solar Ladder** Solar Ladder is a Fullstack Supply Chain platform for Solar Installers providing Software (SaaS), Financing & Procurement solutions to solar installers. Our goal is to help solar installers increase solar adoption by automating and simplifying ancillary functions and focus on expansion of setting up solar panels. Solar Ladder is...


  • Andheri East, Mumbai, Maharashtra, India Solar Ladder Full time

    **About Solar Ladder** Solar Ladder is a Fullstack Supply Chain platform for Solar Installers providing Software (SaaS), Financing & Procurement solutions to solar installers. Our goal is to help solar installers increase solar adoption by automating and simplifying ancillary functions and focus on expansion of setting up solar panels. Solar Ladder is...


  • Andheri, Mumbai, Maharashtra, India Aastral International Full time

    The Client is seeking a dedicated and enthusiastic Customer Success Executive to join our team at our Andheri location. As a Customer Success Executive, you will be responsible for ensuring the satisfaction and success of our valued customers during the night shift hours. **Key Responsibilities**: - Proactively engage with customers to understand their...


  • Andheri, Mumbai, Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time

    **Customer Success Executive** **About Zell Education**: At Zell, we strive to become India’s leading training centre & transform careers by making skill upgradation effective, affordable & accessible for everyone. Our primary goal is to deliver high quality education & skill upgradation in collaboration with industry experts & best educational practices....


  • Andheri, Mumbai, Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time

    **Customer Success Executive** **Roles & Responsibilities**: - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students and identify/develop upselling...


  • Andheri, Mumbai, Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time

    **Customer Success Executive** Roles & Responsibilities: - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students and identify/develop upselling...


  • Andheri East, Mumbai, Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time

    **Roles & Responsibilities** - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students - Build a solid and lasting relationship with the customers -...


  • Andheri East, Mumbai, Maharashtra, India Firmway Services Full time

    **About Us**: Firmway is a FinTech company with an aim to automate Accounting and Auditing functions through the use of advanced technology. We are incubated by ICAI and BSE. Our software is used by large corporations and their auditors for automating balance confirmation and reconciliation. **General Purpose**: Firmway is looking for an Account / Customer...


  • Andheri East, Mumbai, Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time

    **Roles and Responsibilities** - Establish clear client retention goals. - Process milestones for the clients and employees to work toward. - Assist customers with setting up and navigating programs or software. - Promote the value of the product. - Upsell services and products with the brand image. - Promote value through customer experience. - Assist in...


  • Andheri, Mumbai, Maharashtra, India Promodome Digital LLP Full time

    **Key Responsibilities**: Develop and maintain relationships with key account YouTubers and strategic partners Connect on call with YouTubers in United Stated/Canada and understand their expectation to grow their channel and help them reach their goal. Achieve and exceed sales targets through effective planning and execution of sales strategies Identify...


  • Mumbai, Maharashtra, India Vitrina Full time

    We are seeking a proactive Customer Success Executive to manage customer queries, analyze needs, and provide tailored solutions. You'll derive key metrics to understand customer behavior, identify at-risk clients, and guide them in using our platform effectively. This role requires collaboration with product and data teams to enhance the customer...


  • Mumbai, Maharashtra, India Vitrina AI Full time

    **Job Title**: Customer Success Executive (Media & Technology) **Location**: Mumbai **Job Type**: Full-time **Job Overview**: We are seeking a proactive **Customer Success Executive** to manage customer queries, analyze needs, and provide tailored solutions. You'll derive key metrics to understand customer behavior, identify at-risk clients, and guide...


  • Mumbai, Maharashtra, India Kennect Full time

    **Company Overview**: Kennect is the Modern Sales Compensation Platform designed for enterprises. We are leading the way in Sales Performance Management, with everything businesses need to harness the power of Sales Incentives. Our mission is to deliver customised enterprise-level commission calculation and tracking software for the most innovative...


  • Mumbai, Maharashtra, India Sanova Consulting Full time

    **Role Overview**: As a Customer Success Executive, you will be the primary point of contact for our coaches, assisting them with platform navigation, troubleshooting, and maximising their experience. You’ll play a vital role in ensuring their success, satisfaction, and continued growth by providing timely and effective support. **Note -** As a startup,...


  • Mumbai, Maharashtra, India Itvedant Education Pvt. Ltd. Full time

    Job Description : Customer Success Executive Grievance Resolution: Address and resolve customer grievances in a timely and efficient manner. Act as a point of contact for students, addressing their concerns and providing appropriate solutions. Collaborate with relevant internal teams to ensure effective problem resolution. Edtech Industry...


  • Mumbai, Maharashtra, India Kennect Full time

    **Company Overview: Kennect is the Modern Sales Compensation Platform designed for enterprises. We are leading the way in Sales Performance Management, with everything businesses need to harness the power of Sales Incentives. Our mission is to deliver customised enterprise-level commission calculation and tracking software for the most innovative businesses...