Customer Success Executive
6 months ago
Responsibilities
- Establish clear client retention goals
- Process milestones for the clients and employees to work toward
- Assist customers with setting up and navigating programs or software
- Promote the value of the product
- Upsell services and products with the brand image
- Promote value through customer experience
- Assist in creating training courses and educational materials
- Review customer complaints and concerns and seek to improve the customer experience
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹321,000.00 - ₹400,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
- Weekend availability
Supplemental pay types:
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Work Location: In person
**Speak with the employer**
+91 8828069275
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