Customer Success Executive
5 months ago
Functional Area: Sales B2B - SaaS Product
Designation: Customer Success Executive
Location: Bangalore / Karnataka
Experience: 1- 4 years
Compensation: 20,000 CTC to 25,000 CTC per month
**About DOQFY**:
DOQFY provides contract management solutions through its proprietary technology platform for businesses, professionals and individuals thus saving the productivity of the organizations and easing the time consuming process of procuring the legal ancillary services.
Job Title: Customer Success Executive
Job Summary: The Customer Success Executive is responsible for ensuring the satisfaction and success of the company's customers by managing their relationships and providing support and guidance. This individual will work closely with customers to understand their needs, identify any issues or concerns, and develop strategies to retain and grow their business.
**Key Responsibilities**:
- Onboard new customers, providing training and support to ensure they are able to fully utilize the company's products or services
- Act as the primary point of contact for customers, addressing any questions or concerns they may have
- Work closely with other teams within the company, including sales and product development, to ensure that customers' needs are being met
- Identify opportunities for upselling or cross-selling, and develop and implement strategies to increase customers' lifetime value
- Monitor customer satisfaction levels and develop and implement strategies to improve them
- Analyze customer data to identify trends and insights that can inform the development of new products or services
- Prepare regular reports on customer satisfaction, retention, and revenue growth
**Qualifications**:
- Minimum of 2 years of experience in customer success, account management, or a related field
- Strong communication and problem-solving skills
- Ability to work independently and manage multiple projects simultaneously
- Experience with data analysis and reporting
- Strong understanding of the company's products or services and the industry in which it operates
- Bachelor's degree in business, marketing, or a related field
- Strong computer skills and proficiency with CRM systems and other relevant software.
Schedule:
- Day shift
Ability to commute/relocate:
- Indiranagar,, Bengaluru - 560008, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelors (preferred)
**Experience**:
- Sales & Customer Service: 1 years (mandatory)
- total work: 2 years (preferred)
**Job Type**: Permanent
**Salary**: ₹240,000.00 - ₹300,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location: In person
-
Customer Success Executive
6 months ago
Bengaluru, Karnataka, India Leadrat Full time**CUSTOMER SUCCESS EXECUTIVE (B2B SaaS)** **The role** The Customer Success team works closely with customers to understand their business objectives and coordinate with internal departments (Sales, Product, Marketing, and Development) to ensure that we provide an amazing service experience and a great product for our customers. As a Customer Success...
-
Customer Success Executive
6 months ago
Bengaluru, Karnataka, India Dhinwa Solutions Private Limited Full time**CUSTOMER SUCCESS EXECUTIVE (B2B SaaS)** **The role** The Customer Success team works closely with customers to understand their business objectives and coordinate with internal departments (Sales, Product, Marketing, and Development) to ensure that we provide an amazing service experience and a great product for our customers. As a Customer Success...
-
Customer Success Executive
5 months ago
Bengaluru, Karnataka, India DOQFY Full timeFunctional Area: Sales B2B - SaaS Product Designation: Customer Success Executive Location: Bangalore / Karnataka Experience: 1- 4 years Compensation: 20,000 CTC to 25,000 CTC per month **About DOQFY**: DOQFY provides contract management solutions through its proprietary technology platform for businesses, professionals and individuals thus saving the...
-
Customer Success Executive
6 months ago
Bengaluru, Karnataka, India Microsoft Full timeCustomer Success Executive (CSE) is the primary customer contact for Microsoft+Nuance products and services and is responsible for creating a "wow" customer experience. Each CSE is responsible for multiple small to mid-customer accounts. The CSE will be responsible for day-to-day customer success activities spanning from the initial stages of implementation...
-
Customer Success Executive
3 months ago
Bengaluru, Karnataka, India NeoDove Technologies Pvt. Ltd. Full time**About the Role**: We are looking for people who can take the ownership of the Customer success team and who love the job of making customers happy, who love making customers successful, an entrepreneurial spirit and passion for customer satisfaction and who can understand the pain of customers. The primary role of Customer Success would be to evaluate how...
-
Customer Success Executive
2 months ago
Bengaluru, Karnataka, India NeoDove Technologies Pvt. Ltd. Full time**About the Role**: We are looking for people who can take the ownership of the Customer success team and who love the job of making customers happy, who love making customers successful, an entrepreneurial spirit and passion for customer satisfaction and who can understand the pain of customers. The primary role of Customer Success would be to evaluate how...
-
Customer Success Executive
2 months ago
Bengaluru, Karnataka, India Proactive for her Full time**Proactive For Her** is looking for **Customer Success executive **for **Indiranagar, Bangalore** location **Qualification**:Anyone with Bachelors Degree(preferably in Health care, Hospital) **Experience**: 0-1 years **Designation: Customer Success Executive** **Gender**:Female Only **Location**: Indiranagar, Bangalore - Strong communication skills,...
-
Customer Success Executive
2 months ago
Bengaluru, Karnataka, India Proactive for her Full time**Proactive For Her** is looking for **Customer Success executive **for **Indiranagar, Bangalore** location **Qualification**:Anyone with Bachelors Degree(preferably in Health care, Hospital) **Experience**: Fresher **Designation: Customer Success Executive** **Gender**:Female Only **Location**: Indiranagar, Bangalore - **Strong communication skills**,...
-
Customer Success Executive
17 hours ago
Bengaluru, Karnataka, India Tap Academy Private Limited Full time**Job Title**: Customer Success Executive **Location**: BTM Layout, Bangalore **Company**: Tap Academy **About Us**: TAP Academy is an Ed-Tech company that helps individuals build their technical skills in the Information and Technology industry. We provide excellent training, coaching, and mentoring to our students, enriching, molding, and polishing them...
-
Customer Success Executive
5 months ago
Bengaluru, Karnataka, India growel softech Full timeRequirement Role - Customer Support Executive Open Positions - 100 Required skills - Minimum Graduate, Freshers, Hindi and English Speaking is a must and basic understanding of finance. CTC - 2.83 LPA (2.75 LPA fixed + 8000 variable pay + 1000 communication reimbursement + Health Insurance) Location - Bangalore, Jaipur, Mumbai Customer Success...
-
Customer Success Executive
6 months ago
Bengaluru, Karnataka, India Paws N Collars Full time**Job Title**: Customer Success Executive **Location**: Pet Hotel by PawsnCollars, Bangalore, Karnataka **About Us**: PawsnCollars is a leading pet care facility dedicated to providing exceptional services and products for pets and their owners. Our mission is to ensure that every pet feels at home while staying with us and that every customer receives the...
-
Customer Success Executive
7 months ago
Bengaluru, Karnataka, India Inkle Full time**About us**: - Inkle is an all-in-one SaaS stack for founders to access affordable, quality, US-licensed Certified Public Accountant services. We're on a mission to make accounting, tax and compliance easy, scalable, affordable and on-demand for global companies - using software. - We are a team of passionate and creative individuals who believe in the...
-
Customer Success Executive
2 months ago
Malleswaram, Bengaluru, Karnataka, India SriStar Constructions Full time**Job Title**: Customer Success Executive **Company**: Sristar Constructions **Location**: Malleshwaram, Bangalore **Job Type**: Full-time **About Us**: **Sri Star Constructions** is dedicated to building excellence with a foundation in quality, integrity, and customer satisfaction. We deliver exceptional residential and commercial projects, driven by...
-
Customer Success Executive
2 months ago
Bengaluru, Karnataka, India Camp Automation Pvt Ltd Full timeRole: Customer Success Executive Exp - Fresher CTC - 10K Stipend Location - Jayanagar in Bangalore About the Company: We are seeking a dynamic personwith excellent communication skills, who will work in our Customer Success division. The person will be involved in client coordination, consulting, training and support activities, and will strive towards...
-
Customer Success Executive
5 months ago
Bengaluru, Karnataka, India Easyship Full timeEasyship is revolutionizing logistics for eCommerce. With our all-in-one cloud based shipping software, businesses of all shapes and sizes have the tools needed to scale globally. At Easyship we believe in accelerating borderless commerce. We're proud that a diversity of small business owners, crowdfunding campaigns, and global brands trust Easyship as their...
-
Customer Success Executive
6 months ago
Carmelram, Bengaluru, Karnataka, India Champions Group Full timeJob Title - **Customer Success Executive** Work Location - Sarjapur Road,**Bangalore** **Shift:Night Shift-Females Only** **Customer Success - **A customer success Executive supports the client after sales prospects to active users on our Services/Products. They have to be focused on customer loyalty and building close long-term client relationships....
-
Customer Success Executive
1 week ago
Bengaluru, Karnataka, India Easyship Full timeEasyship is revolutionizing logistics for eCommerce. With our all-in-one cloud based shipping software, businesses of all shapes and sizes have the tools needed to scale globally. At Easyship we believe in accelerating borderless commerce. We're proud that a diversity of small business owners, crowdfunding campaigns, and global brands trust Easyship as their...
-
Customer Success
5 months ago
Bengaluru, Karnataka, India Procuzy Full time**Onboarding and execution of Client**: Responsible for the fast and quality execution of the client on the platform. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of execution. - Provide **on-the-job training** or **mentoring** to clients stakeholders. Additionally, take...
-
Customer Success Executive
5 months ago
Bengaluru, Karnataka, India NBC India Full timeWe are looking for Customer Success Executive for our client based out of Bangalore (Koramangala). **DRIVE ON 2nd & 3rd May** **Mandatory Requirements** **1. Very good Communication Skills** **2. Fluency in Hindi, English & Any other Regional Language** **3. Should be open to commute to Koramangala as it is WORK FROM OFFICE** **Responsibilities**: -...
-
Mis Executive
6 months ago
Bengaluru, Karnataka, India FloBiz Full time**MIS Executive - Customer Success** **About Company** FloBiz is India’s first neobusiness platform. We’re building mobile first solutions to digitize 70 million MSMEs in India. MyBillbook is one of our flagship products that allows small businesses to create invoices, manage their outstanding and monitor their stock on the go. MyBillbook is currently...