International Customer Service Representative
2 months ago
Join our team as an International Voice Process Associate, located at Belendur Eco Space. We are seeking individuals with excellent communication skills and a passion for delivering outstanding customer service.
**Responsibilities**:
Handle inbound calls from Amazon customers regarding inquiries, orders, and product support. Provide prompt and efficient resolution to customer concerns while maintaining a high level of professionalism. Collaborate with team members and other departments to ensure seamless customer experiences. Utilize company resources and systems to accurately document customer interactions and resolutions.
Qualifications:
Minimum PUC/Graduation qualification. Exceptional communication skills in English. Previous customer service experience is desirable. Ability to thrive in a fast-paced and dynamic environment.
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Commuter assistance
- Health insurance
- Provident Fund
Schedule:
- Evening shift
- Monday to Friday
- Night shift
- US shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (required)
- international Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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