Customer Service Representative

5 months ago


Bengaluru Karnataka, India Teleperformance Full time

Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

Work from office only

**Job Location: Kundanahalli gate signal, Varthur Rd, Bangalore**

**Principal Duties & Responsibilities**:

- These call center representatives provide order assistance and product information in an efficient and professional manner.
- Working in a blended process of both Inbound and Outbound. Provide knowledgeable answers to questions about our product, pricing, availability and dispatch
- Provide accurate, valid, and complete information by using the right resources within the company.
- Handle Customer Complaints and Escalations.
- Provide solutions for basic problems, work within the time limits provided, and take ownership of issues.
- Go the extra mile to engage with Customer Requirements

**Who all can apply?**
- Graduate mandatory
- Good communications skills
- Minimum 1 year experience (Exp/Relieving doc mandate)
- **Language: Hindi and English**:

- Ability to work in a fast-paced, high-pressure environment.
- Rotational Dayshift
- 6 days working
- 1 day rotational off
- People looking for customer care specialist,customer support representative,customer relations representative,customer service representative, call center representative,bpo executive,front desk agent,guest service agent,customer service manager,senior customer service representative,customer care manager,customer service team lead,international tech support representative, international voice process, product support,customer care executive,receptionist,customer service executive, customer support executive jobs can also apply

**Application process**:

- Take the verbal English communication test (around 8-10 mins long)
- Congratulations You have successfully applied for the role.

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Rotational shift

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- voice proces: 1 year (required)

**Language**:

- fluent English (required)
- fluent Hindi (required)

Work Location: In person



  • Bengaluru, India Quick customer electronic service Full time

    Customer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...


  • Bengaluru, Karnataka, India GlYMPSE HUMAN CAPITAL SERVICE Full time

    Job Description for Customer Service RepresentativeAt GlYMPSE HUMAN CAPITAL SERVICE, we are seeking a Customer Service Representative to join our team.Key Responsibilities:Location: BengaluruSalary: ₹18-35,000 per monthShifts: Rotational shiftsRequired Candidate Profile:Communication Skills: Excellent communication and interpersonal skillsService Skills:...


  • Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full time

    Hi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...


  • Bengaluru, Karnataka, India North Star Academy Full time

    **Company: NorthStar Academy** We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. The Customer Service Representative will be responsible for providing exceptional service to our clients, handling inquiries, resolving issues, and ensuring customer satisfaction. **About Us**: NorthStar Academy...


  • Bengaluru, Karnataka, India D2V Software Solutions Private Limited Full time

    **Job Title/Position**: Customer Service Representative / Sr. Customer Service Representative **Roles and Responsibilities**: - Handling Inbound Calls and Resolving customer complaints by investigating problems via phone, E-mail, Online chat and Social media. - Processing Orders and Assisting with Order Management. - Handling Complaints and Escalated...


  • Bengaluru, Karnataka, India Protyze - A brand of Alphacentric Healthcare Full time

    **Role Description** This is a full-time on-site role for a Customer Support Representative in Bengaluru. The Customer Support Representative will be responsible for providing customer support, ensuring customer satisfaction, effective communication, and troubleshooting customer issues on a day-to-day basis. **Qualifications** - Customer Support and...


  • Bengaluru, Karnataka, India VictaMan Full time

    **Job Title**: Customer Care Representative **Job Overview**: As a Customer Care Representative, you will be the first point of contact for customers seeking assistance with our products or services. You will handle inquiries, troubleshoot problems, and provide information to ensure customer satisfaction. **Key Responsibilities**: - **Problem...


  • Bengaluru, Karnataka, India Right Track Corporate service Full time

    Great Opportunity for Customer Support Walk in Interview Executive-Inbound/Outbound Service(Voice Process) Qualification - PUC / Graduates Languages Known - Good English with Kannada Experience - Freshers/Experience Salary Offered - Freshers-18KCTC Experienced-22KCTC Nature of Work - WFO(mandatory) Shifts - day General shift Location -...


  • Bengaluru, Karnataka, India easyhire Full time

    we need customer care representatives. **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹26,000.00 per month Schedule: - Morning shift - Rotational shift **Education**: - Higher Secondary(12th Pass) (required) **Experience**: - total work: 1 year (required) - Customer service: 1 year (required) **Language**: - English (required) - Hindi...


  • Bengaluru, Karnataka, India Reqx Technologies Pvt. Ltd Full time

    Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving any inquiries or issues they may have. This is a great opportunity for someone who...


  • Bengaluru, Karnataka, India Talent X International Full time

    **Job Role - **Customer Service Representative **Location - **Bangalore **Working Days - **6 Days **Skills & Experience Needed -** **- **Goodcommunication **- **Minimum 1 Year of experience in customer support or customer service **- **Proficiency in using CRM software and office tools **Responsibilities - ** - Handle inbound/outbound calls...


  • Bengaluru, Karnataka, India SI PLACEMENTS INTERNATIONAL Full time

    Job Title: Customer Service Representative (Night Shift)* *Location:* Bangalore (NAPs) *Salary:* ₹16,800 in hand for fresher *Shift:* Night Shift *Week Off:* Saturday & Sunday *Responsibilities:* - Provide prompt and accurate information to customers' questions and concerns - Assist customers with order placement, product inquiries, and issue...


  • Bengaluru, Karnataka, India Hiring Coach Full time

    Customer Support Representative Location: Bengaluru **Job Description**: We are seeking dynamic individuals to join our customer support team. As a Customer Support Representative, you will be the first point of contact for our customers, providing assistance, resolving queries, and ensuring a seamless experience. This role requires excellent communication...


  • Madiwala, Bengaluru, Karnataka, India Shopigo.Qa Full time

    Customer Service Representatives Are you a fresher looking to kickstart your career in customer service? We want you to join our team! Position: Customer Service Representative Location: Bangalore Shift: Day & Night shifts Key Responsibilities: - Assist customers with inquiries and provide solutions. - Handle customer interactions via phone or chat. -...


  • Bengaluru, Karnataka, India Stalwarts Servicios Full time

    **JD OF CUSTOMER SERVICE REPRESENTATIVE/ TELE CALLER** Customer Service Representative Job Responsibilities: - Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about other products and services. -...


  • Bengaluru, Karnataka, India Wingslide Technologies Private Limited Full time

    **Job Title**: Customer Service Representative **Company**: Wingslide Technologies Private Limited **Location**: Banashankari, Bengaluru/Bangalore **Job Type**: Full Time | Day Shift | Work from Office **Responsibilities**: - Handle inbound customer inquiries via voice and chat. - Provide accurate information and resolve customer issues effectively. -...


  • Bengaluru, Karnataka, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...


  • Marathahalli, Bengaluru, Karnataka, India VictaMan Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...


  • Marathahalli, Bengaluru, Karnataka, India VictaMan Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...


  • Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full time

    A key role within Aegis Customer Support Services Pvt Ltd, the Customer Service Manager will be responsible for managing a team of representatives offering customer support. The ideal candidate will have a thorough understanding of the customer service process and be able to oversee its implementation effectively.Key Responsibilities:Team Management: Manage...