Customer Success Executive

**Customer Success Executive** Roles & Responsibilities: - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students and identify/develop upselling...

**Roles & Responsibilities** - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students - Build a solid and lasting relationship with the customers -...

**Company Overview**: Kennect is the Modern Sales Compensation Platform designed for enterprises. We are leading the way in Sales Performance Management, with everything businesses need to harness the power of Sales Incentives. Our mission is to deliver customised enterprise-level commission calculation and tracking software for the most innovative...

**Company Overview: Kennect is the Modern Sales Compensation Platform designed for enterprises. We are leading the way in Sales Performance Management, with everything businesses need to harness the power of Sales Incentives. Our mission is to deliver customised enterprise-level commission calculation and tracking software for the most innovative businesses...

Job Role- Executive - Customer Success- Location- Mumbai- Job Description: - Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services - Working with your accounts to grow their usage and product adoption (New Products - WhatsApp, Rich Communication Services - RCS etc.) - Advocate for your...

**COMPANY VISION**: We are making finance simple. For millions in India. Groww is on a mission to democratize access to financial services for millions of Indians responsibly. We are a customer-first company. We believe in crafting the best and most delightful user experience for our customers. And we leverage first principle thinking and technology to solve...

**About the job** Position**:Executive - Customer Success** City**:MUMBAI** Work Style**:Hybrid** **Responsibilities of a Customer Success Executive**: - Serve as the main point of contact for clients, addressing their needs, inquiries, and concerns promptly and professionally. - Understand clients' marketing objectives and collaborate with internal...

**Title**: Strategic Customer Success Executive **Location**: Pune **Job Type**:Full-time **Experience**: Mid-Senior Level **Company Description** kwiqreply is a WhatsApp Business API platform and one of the products of Khairnar Technologies that provides a shared inbox to all team members and helps businesses communicate with their customers...

**Customer Success Job Description** **Location: IIT Bombay, Mumbai** **Job Type: Full-Time, Work from office** **About Us**: LineupX is an advanced AI-Powered SaaS platform designed specifically for ed-tech companies, revolutionizing the way they manage and enhance their placement processes. Our platform serves as a powerful tool for high-growth ed-tech...

Position: - **Customer Success Executive** **Salary: - 25,000 Monthly** Location: - Mumbai Job Role: - You will be responsible for driving sales growth by developing and maintaining relationships with key accounts. You will be expected to rocket sales transaction by implementing effective sales strategies, negotiation, and developing innovative...

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all...

Responsibility: - Lead of a team of 30 tele support / coach agents - Define, monitor and improve key KPIs for the entire team (e.g. calls, talk time, CSAT, quality of interaction, retention%, etc.) - Interpret & analyse performance data to identify opportunities for improvement in KPIs (CSAT, productivity and quality) - Lead & completely own day-to-day...

Job description **Responsibilities**: - To handle customer queries via Web Chat and E-mail - To educate customers on clients products and processes Responsibilities: - Handling customer queries on Web Chat, E-mails, and social media - Educate current and potential customers with product and service information. - Maintain accurate customer records. -...

**Position Overview**: As a Customer Success Executive at Yes Germany, you will play a crucial role in ensuring exceptional service delivery to students seeking educational opportunities abroad. Your responsibilities will encompass a range of tasks, including addressing student inquiries, providing information on programs, resolving issues, and contributing...

Responsible for develop customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn **Responsibilities**: **Client Success Executive** ∙ Develops customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn. ∙ Ensures all...

Mumbai, Maharashtra IN Department Customer Success Job Role ‍ Customer Success - Upsell/Cross sell/Increase Product adoption/Increase wallet share/ Drive revenues and transactional Volumes from existing customers/ Ensuring no churn/ ensuring customer satisfaction ‍ What you'll be responsible for? Partner with customers stakeholders to understand their...

**Company Profile** MySunar Jewels Private Limited MySunar is a private limited company. It is registered under Startup India with DIPP registration 72583. Founders: Sajan Mathew & Bhaskar Salgaonkar Founders have an experience of 2 decades in the corporate world. They have been in the IT & Telecom Industryon various leadership roles building new...

Customer Relationship Executive Keeping customers updated about the orders Resolving customer complaints quickly and efficiently. Identifying customer demands and requirements. Dealing with people of different backgrounds and temperaments Coordinate with the operation,sales and production team Customer satisfaction Payment Follow Up Coordination with...

**Minimum Experience**: 2 to 3 years in Freight forwarding Industry. **Education Requirement**:Diploma in Logistics & Supply chain or Graduation from Government Recognized university. - Pricing, Sending quotes to the customers - Co-ordination with Overseas freight forwarders - Execution of the shipment from pricing to delivery to customers **NOTE:...

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. This is a relatively new role at MongoDB, so we are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....