
Customer Service Representative
4 weeks ago
**Key Responsibilities**:
- Conduct outbound sales calls to potential customers to introduce our products/services.
- Research, target and open new client opportunities.
- Develop targeted messaging to engage prospect companies and executives to building strong customer relationships.
- Maintain and update customer information in the database.
- Qualify prospects by understanding customer needs and budgets
- Stay informed about product offerings and industry trends to effectively communicate with customers.
- Update CRM system with all customer communications
**Requirements**:
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Excellent communication and presentation skills.
- Ability to multitask, prioritize, and manage time effectively.
- Bachelor's degree or equivalent
- 1+ years' previous sales experience
**Job Types**: Full-time, Permanent
**Salary**: From ₹300,000.00 per year
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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