Customer Support and Onboarding

**Job Responsibilities (but not limited to)**: - ** Client Onboarding**: Coordinate the onboarding process for new clients, ensuring a smooth and efficient transition onto our platform. - ** Needs Analysis**: Conduct in-depth needs analysis with clients to understand their requirements and customize solutions accordingly. - ** Training**: Provide...

**Overview**: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. With more than 400+ Team members, and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported...

**Overview**: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. With more than 410+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported...

**Job Responsibilities (but not limited to)**: - **Client Onboarding**: Coordinate the onboarding process for new clients, ensuring a smooth and efficient transition onto our platform. - **Needs Analysis**: Conduct in-depth needs analysis with clients to understand their requirements and customize solutions accordingly. - **Training**: Provide comprehensive...

**Job Responsibilities (but not limited to)**: - **Client Onboarding**: Coordinate the onboarding process for new clients, ensuring a smooth and efficient transition onto our platform. - **Needs Analysis**: Conduct in-depth needs analysis with clients to understand their requirements and customize solutions accordingly. - **Training**: Provide comprehensive...

**Overview**: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. With more than 400+ Team members, and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported...

**Roles & Responsibilities** - New customer onboarding - Be able to understand the nature of client issues and resolve them in a timely and efficient manner. - Self-motivated and be team player. - Maintain policies and procedures when working with clients and provide appropriate information. - Collaborate with team members on knowledge transfer, procedures,...

**Roles & Responsibilities** - New customer onboarding - Be able to understand the nature of client issues and resolve them in a timely and efficient manner. - Self-motivated and be team player. - Maintain policies and procedures when working with clients and provide appropriate information. - Collaborate with team members on knowledge transfer, procedures,...

**Overview**: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium sized accommodation businesses. With more than 390+Team members, 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages...

New customer onboarding - Be able to understand the nature of client issues and resolve them in a timely and efficient manner. - Self-motivated and be team player. - Maintain policies and procedures when working with clients and provide appropriate information. - Collaborate with team members on knowledge transfer, procedures, and standards. - Maintain...

**Roles & Responsibilities** - New customer onboarding - Be able to understand the nature of client issues and resolve them in a timely and efficient manner. - Self-motivated and be team player. - Maintain policies and procedures when working with clients and provide appropriate information. - Collaborate with team members on knowledge transfer, procedures,...

**Roles & Responsibilities** - New customer onboarding - Be able to understand the nature of client issues and resolve them in a timely and efficient manner. - Self-motivated and be team player. - Maintain policies and procedures when working with clients and provide appropriate information. - Collaborate with team members on knowledge transfer, procedures,...

**Prerequisites**: - You should have fluent English - You should be able to work from 3:30 a.m. to 12:30 p.m. (Early Morning Shift) **About the company**: H&M Virtual Services Pvt Ltd. is one of the leading backed services providers in Australia. Our major clients are Australian-based solar retailers who sell solar panels in Australia. with a team of...

**Overview**: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium sized accommodation businesses. With more than 390+Team members, 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages...

Job Role: - Understanding client’s queries and providing them solutions - Provide Training and equip new customers with the videos and other training - Follow up with new customers and help them navigate any difficulties they are - Taking a follow-up of inactive clients - Following Standard Operating Procedure (SOP) - Introduce existing customers to newer...

Job Role: - Understanding client’s queries and providing them solutions - Provide Training and equip new customers with the videos and other training - Follow up with new customers and help them navigate any difficulties they are - Taking a follow-up of inactive clients - Following Standard Operating Procedure (SOP) - Introduce existing customers to newer...

Job Role: - Understanding client’s queries and providing them solutions - Provide Training and equip new customers with the videos and other training - Follow up with new customers and help them navigate any difficulties they are - Taking a follow-up of inactive clients - Following Standard Operating Procedure (SOP) - Introduce existing customers to newer...

**Key Responsibilities**: - Manage the on boarding process for new sellers, ensuring they have all the necessary information and support to start selling on Amazon - Respond to seller inquiries and provide guidance on how to use Amazon's seller tools and services. - Collaborate with internal teams to troubleshoot and resolve seller issues and questions -...

Reachout to inbound leads - Help them understand how Refrens can help - a strong product knowledge will help - Mange sales pipeline - Maintaing internal CRM and other sales hygiene - Hit weekly/monthly quota **Requirements**: What we are looking in our next Sales Associate: - 1-3 years experience in direct selling, preferably SaaS tool - Ability to handle...

This is a full-time on-field role for an Onboarding Specialist located in Ahmedabad & Gandhinagar. The Onboarding Specialist will be responsible for facilitating customer and client onboarding, using analytical skills to assess customer needs and develop tailored onboarding plans. The Onboarding Specialist will also be responsible for communicating with...