Customer Support and Onboarding

6 months ago


Surat Gujarat, India Refrens Full time

We are looking for a QA Lead to assess reliability and quality through manual and automated testing. You will be responsible for end to end QA and not just finding and reporting bugs and glitches. The role will partly be like a project manager, where you are expected to coordinate between design, engineering and manual testing associates to make sure any update pushed to the product does not break anything else or slow down the system.

**Focus areas will be**:

- Functionality
- UI
- Speed

The role will get deeper where you will be required to assess the updates by traking product level metrics.

In this role, you should have a keen eye for detail and excellent communication skills. You should also be competent in executing test cases and are passionate about quality.

**QA Tester responsibilities include**:

- Reviewing and analyzing system specifications
- Executing test scripts and reviewing results
- Reporting and documenting technical issues

Atleast 1 yr expirience of testing a product at scale. Ideally 3-4yrs of over all expirience.
- Proven experience as a Quality Assurance Tester or similar role
- Experience in QA methodology
- Familiarity with regression testing is a plus
- Ability to document and troubleshoot errors
- Working knowledge of test management software.
- Excellent communication skills
- Attention to detail
- Analytical mind and problem-solving aptitude
- Strong organizational skills

Education, Age, Gender does not matter.

**Why work with us?**High Ownership**:

- Take decisions, execute and learn from failures and pave a path to success, for yourself and the team.**Optional Remote**:

- We are well versed in working in a remote environment. Save commute time. Use holidays to travel to new places and not to visit your family back home.**Chaos**:

- We are at an early stage. Expect a lot of chaos and a lot of opportunities to shine out of this disorder.**Cross-functional growth**:

- Most people in our team end up with more than 1 responsibility, this allows for a lot of cross-functional learning and growth.**Accessibility**:

- Everyone is just a DM away on Slack. You need to feel this to realize how powerful this is for personal growth.**Impact**:

- We are building for 200Mn freelancers and agency owners across the globe. Everything you do, good or bad, will have a huge impact.**Learn more about us**:
**Founders**:
**Naman Sarawagi ( **Twitter **)**
First PM at Freecharge | ZipDial.

Founder at FindYogi.

Early Investor at DailyNinja | Cashfree | Walrus / Defy | Holidify | Piggyride +10

**Mohit Jain ( **Twitter **)**

CTO FindYogi


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