Customer Service Representative

6 months ago

Bengaluru Karnataka, India Kyndryl Full time

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role- This specialty provides technical support assistance to clients on a supported products and infrastructure.- Proficient to ensure customer issues are resolved in the most timely and effective manner possible.- Experience to utilize available time efficiently to achieve effective and efficient results.- Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.- Ability to identify basic hardware parts and aware of basic hardware concepts.-
- Questioning skills /probing skills, as relevant to the issue and level of the caller.- Find opportunity and implement process improvements.- Ability to empathize and work with customers in real-time to resolve issues.- Flexible to work in Voice and Chat Process.- Willing to work in Night Shifts / Rotational Shifts.- Willingness to Work from Office as per Hybrid Work Model.- Windows 10 troubleshooting, excellent communication skills and also customer service skills.

Who You Are

Required Skills and Experience

0 - 1 year of experience in Knowledge of Windows

Support help desk knowledge.

Troubleshooting and problem-solving skills

Customer support knowledge

Active listener with flexibility to modify approach and adapt to customer needs.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred

  • Customer Service Representative

    7 months ago

    Bengaluru, India Quick customer electronic service Full time

    Customer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...

  • Customer Service Executive

    6 months ago

    Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full time

    Hi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...

  • Customer Service Representative

    7 months ago

    Bengaluru, Karnataka, India North Star Academy Full time

    **Company: NorthStar Academy** We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. The Customer Service Representative will be responsible for providing exceptional service to our clients, handling inquiries, resolving issues, and ensuring customer satisfaction. **About Us**: NorthStar Academy...

  • Customer Service Representative

    6 months ago

    Bengaluru, Karnataka, India D2V Software Solutions Private Limited Full time

    **Job Title/Position**: Customer Service Representative / Sr. Customer Service Representative **Roles and Responsibilities**: - Handling Inbound Calls and Resolving customer complaints by investigating problems via phone, E-mail, Online chat and Social media. - Processing Orders and Assisting with Order Management. - Handling Complaints and Escalated...

  • Customer Service Representative

    2 weeks ago

    Bengaluru, Karnataka, India TE Connectivity Full time

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...

  • Customer Service Representative

    1 month ago

    Bengaluru, Karnataka, India TE Connectivity Full time

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...

  • Customer Service Manager

    1 month ago

    Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full time

    Job Summary:We are seeking a skilled and experienced Customer Service Manager to oversee our customer support team at Isha Consult.About the Role:The Customer Service Manager will be responsible for managing a team of representatives, overseeing the customer service process, resolving customer complaints, creating policies and procedures, planning training,...

  • Customer Service Representative

    3 months ago

    Bengaluru, Karnataka, India Protyze - A brand of Alphacentric Healthcare Full time

    **Role Description** This is a full-time on-site role for a Customer Support Representative in Bengaluru. The Customer Support Representative will be responsible for providing customer support, ensuring customer satisfaction, effective communication, and troubleshooting customer issues on a day-to-day basis. **Qualifications** - Customer Support and...

  • Customer Service Representative

    6 months ago

    Bengaluru, Karnataka, India VictaMan Full time

    **Job Title**: Customer Care Representative **Job Overview**: As a Customer Care Representative, you will be the first point of contact for customers seeking assistance with our products or services. You will handle inquiries, troubleshoot problems, and provide information to ensure customer satisfaction. **Key Responsibilities**: - **Problem...

  • Customer Service Representative

    6 days ago

    Bengaluru, Karnataka, India ONE POINT ONE SOLUTION Full time

    Customer service Representative Male/Female Eligible Age criteria 19 to 35 Languages known English+Any Regional Language Salary Take home 18,000 to 20,000 Other locations are eligible customer support executive White field Belundur silkboard **Job Types**: Full-time, Permanent Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: - Day...

  • Customer Service Representative

    6 months ago

    Bengaluru, Karnataka, India easyhire Full time

    we need customer care representatives. **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹26,000.00 per month Schedule: - Morning shift - Rotational shift **Education**: - Higher Secondary(12th Pass) (required) **Experience**: - total work: 1 year (required) - Customer service: 1 year (required) **Language**: - English (required) - Hindi...

  • Customer Service Representative

    6 months ago

    Bengaluru, Karnataka, India Right Track Corporate service Full time

    Great Opportunity for Customer Support Walk in Interview Executive-Inbound/Outbound Service(Voice Process) Qualification - PUC / Graduates Languages Known - Good English with Kannada Experience - Freshers/Experience Salary Offered - Freshers-18KCTC Experienced-22KCTC Nature of Work - WFO(mandatory) Shifts - day General shift Location -...

  • Customer Service Representative

    6 months ago

    Bengaluru, Karnataka, India Reqx Technologies Pvt. Ltd Full time

    Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving any inquiries or issues they may have. This is a great opportunity for someone who...

  • Customer Service Representative

    1 month ago

    Bengaluru, Karnataka, India Talent X International Full time

    **Job Role - **Customer Service Representative **Location - **Bangalore **Working Days - **6 Days **Skills & Experience Needed -** **- **Goodcommunication **- **Minimum 1 Year of experience in customer support or customer service **- **Proficiency in using CRM software and office tools **Responsibilities - ** - Handle inbound/outbound calls...

  • Customer Service Representative/ Telecaller

    6 months ago

    Bengaluru, Karnataka, India Stalwarts Servicios Full time

    **JD OF CUSTOMER SERVICE REPRESENTATIVE/ TELE CALLER** Customer Service Representative Job Responsibilities: - Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about other products and services. -...

  • Customer Service Representative

    7 months ago

    Bengaluru, Karnataka, India SI PLACEMENTS INTERNATIONAL Full time

    Job Title: Customer Service Representative (Night Shift)* *Location:* Bangalore (NAPs) *Salary:* ₹16,800 in hand for fresher *Shift:* Night Shift *Week Off:* Saturday & Sunday *Responsibilities:* - Provide prompt and accurate information to customers' questions and concerns - Assist customers with order placement, product inquiries, and issue...

  • Customer Service Representative

    2 months ago

    Madiwala, Bengaluru, Karnataka, India Shopigo.Qa Full time

    Customer Service Representatives Are you a fresher looking to kickstart your career in customer service? We want you to join our team! Position: Customer Service Representative Location: Bangalore Shift: Day & Night shifts Key Responsibilities: - Assist customers with inquiries and provide solutions. - Handle customer interactions via phone or chat. -...

  • Customer Service Representative

    6 months ago

    Bengaluru, Karnataka, India Hiring Coach Full time

    Customer Support Representative Location: Bengaluru **Job Description**: We are seeking dynamic individuals to join our customer support team. As a Customer Support Representative, you will be the first point of contact for our customers, providing assistance, resolving queries, and ensuring a seamless experience. This role requires excellent communication...

  • Customer Service Representative

    3 months ago

    Bengaluru, Karnataka, India Wingslide Technologies Private Limited Full time

    **Job Title**: Customer Service Representative **Company**: Wingslide Technologies Private Limited **Location**: Banashankari, Bengaluru/Bangalore **Job Type**: Full Time | Day Shift | Work from Office **Responsibilities**: - Handle inbound customer inquiries via voice and chat. - Provide accurate information and resolve customer issues effectively. -...

  • Customer Service Representative

    6 months ago

    Bengaluru, Karnataka, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...